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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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6693 results found

  1. rigged

    **** this greedy gutless pedo supporting garbage company. This game is so ******* rigged it's embarrassing to the game of Magic. I'm sick and tired of paying the exact counter to me deck literally every game no matter what deck i play with. I have to mulligan pretty much 90% of the time just to play the game to begin with while my opponent has a stacked deck and every card is in the perfect order and they draw exactly what they need at the perfect time. ******** people and everybody who works for this ****** organization. I pray somebody…

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Queen Allenal of Ruadarch plus

    So, lagomos once per turn creates a 2/1 elemental token with haste with sacrifice it at the beginning of the end step and Queen Allenal says, whenever a token would be created on your control, you create that many tokens plus one 1/1 soldier token. What was happening is that the token that Queen Allenal was creating were being sacrificed at the beginning of my end step, and i think this should not happen.

    9 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  3. App crashes when entering Play queue and when entering Pet selection

    App crashes when entering Play queue and when entering Pet selection
    Need to restart app. Tried to completeley remove app from mac but issue persist. When issue shows up while waiting to enter a game and I restart the app during game can't use emotes features at all and when game ends it stucks at black screen and need to restart again. I attach game log and apple report about crashes.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Stone brain

    Stone brain does not work at all. It freezes my game. I never get to pick opponent's card. The freeze lasts until all timeouts used. Many people report the same problem. Why hasn't this been fixed?

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Heliod/ Scurry Oak

    My opponent placed so many triggers on the stack that it timed me out of my following turn, allowing them to attack and win. Please fix this.

    8 votes

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  6. Phyrexian Dragon Engine ETB

    Phyrexian Dragon Engine's ETB ability doesn't trigger when it enters the battlefield from the graveyard using Rivas of the Claw's ability.

    1. Play Rivaz of the Claw
    2. Discard Phyrexian Dragon Engine (ex: by using Tormenting Voice)
    3. Cast Phyrexian Dragon Engine from the Graveyard using Rivaz of the Claw's static ability.
    4. Observe Phyrexian Dragon Engine's ETB ability trigger

    Result: Phyrexian Dragon Engine's ETB ability does not trigger.

    Expected Result: Phyrexian Dragon Engine's ETB ability triggers as expected.

    Platform: Android

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Game freeze completely and bug. Had to restart the whole game

    1. I play a game of ranked explorer.
    2. Turn 2 the game freeze completely.
    3. I restart the game after saving the logs
    4. I come back to the game but I lost 2 turns and lost a game that would be won since I had exactly the appropriate counter strat card in hand and would have play it on my turn 2.

    Expected result : the game don’t randomly freeze during ranked games.

    Actual result: the game randomly freeze and bug.

    I was playing on IPhone. This happens often on the phone but very rarely on the cpu. It should not happen…

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Network Error

    i launch the client but i cannot log in becuase im not able to get collection or there was a problem when communicating with the server: Network Error.

    Pls fix it.
    It's a week now the client is very slow

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  9. Bugged Interaction: Ivy, Gleeful Spellthief and Winterthorn Blessing

    If Winterthorn Blessing is cast targeting a creature to grant a +1/+1 counter, but not targeting any creature to tap, Ivy will trigger, but the copied spell is replaced by the opponent's cardback and does not resolve. The cardback remains on the stack as a visual bug.

    The expected result would be a +1/+1 counter on Ivy.

    PC, the bug is repeatable

    12 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  10. Urborg Repossession

    Bug in Urborg Repossession cast: I tried to cast it with kicker, but the game didn't let me do that.
    At the moment of the choice, when I clicked "cast with kicker", the card returned to my hand.
    I tried to cast it without kicker but i couldn't.

    13 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  11. Opponent's triggers caused my timer to run out instead of their own

    My opponent was playing Heliod Company and put hundreds of triggers onto the stack during both my turn and theirs. They used up their timer, and once that ran down, the client started using my extensions to resolve their triggers. Then it made me skip part of my main phase (I had two copies of Devilish Valet and would have been able to deal enough damage to kill them, even at their high life total). This was a very frustrating experience.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. sideboard visual bug

    When playing the second round in Standard Ranked Battles, the card column becomes completely white, and the sideboard becomes mosaicked, making it impossible to check the cards.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Game froze during starting game, before mulligan. Opponent used all his timebank but nothing happened.

    Game froze during starting game, before mulligan. Opponent used all his timebank but nothing happened. Had to exit game and lose elo.

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  14. Game disconnects during match on PC

    During match, game shows "Waiting for the server" and disconnects on PC.
    App restart does not help.
    I can reconnect the match on mobile (mostly will not make back in time to play the same turn, game affected).
    The issue only happens on PC, not mobile.
    Connection measured (ping response on www.ping.canbeuseful.com
    Occurs 90% fo matches, for about the last week

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Waiting server is soooo long !!!

    When I'm waiting more the response of arena instead of playing, it is URGENT to do something.
    Really, I can't wait 3 min then plays 2 min.....

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Mac OS not displaying card names or power/toughness

    With the brothers war update on Mac OS, I haven't been able to see the names of cards or their power/toughness either in a match or deck builder.

    9 votes

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  17. Loading stalls at "Checking For Active Matches" and never finishes

    Whenever I try to open arena the loading screen gets to "Checking For Active Matches" but never finishes that step and am unable to play the game. I've closed and reopened many times, and rebooted and tried, to no avail.

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. ETB Arcane Proxy don’t work

    I cast Arcane Proxy for 7 mana, but the ETB don’t work. In my graveyard there were two instant from 3 and 5 mana.

    5 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  19. it keeps crashing consttantly. And the lag in all games is annoying. Please fix da problem PLEASE!!!

    it keeps crashing consttantly. And the lag in all games is annoying. Please fix da problem PLEASE!!!

    7 votes

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  20. Error in play during Brothers War Quick Draft game. Fall of Kroog

    During Brothers War Quick Draft, I played Fall of Kroog to deal 3 damage to each of my opponents creatures during 2nd Main Phase after combat, but the creatures didn’t die and it passed through my end step and onto opponents turn. Their board was 2 x Yotian Dissident & 1 x Thran Spider. They all had damage assigned to them from my combat step and should have all died from my Fall of Kroog. I lost my quick draft game as a result so am very unhappy I missed out on additional gems and/or packs. There was no instant…

    5 votes

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