MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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6885 results found
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Error updating data
Stuck here and nothing works. I can't find fixes for mobile or if I do they don't work. The customer support can't help n they sent me here. It's so aggravating because I literally played less than 12 hours ago.
16 votes -
leyline of the void
When Leyline of the void is in play my opponents Creatures being destroyed shouldn't trigger zulaport cutthroat or meathook massacre. When there is a replacement effect in place and a creature goes in to exile instead of going to the graveyard, there shouldn't be no "die-triggers". Please fix this
7 votes -
Large Stack ended in auto loss.
Had an opponent end up with a 400+ stack with a combo of Mondrak Glory Dominus, 2 Dawn of Hope and 3 Ajani welcomes. Then they played a card with X cost and created 52 tokens. Which doubled to 104. During the stack processing, my opponents own timer ran all the way out. Then my timer counted all the way down, even though it was their turn and there wasn't anything for me to do to interrupt. Then when the stack finished resolving I lost due to my timer running out, even though their timer ran out first. ****** me…
7 votes -
Game crashes when Pithing Needle is cast
The game hard crashes whenever Pithing Needle is cast
Platform: PC
Steps to reproduce: Cast Pithing Needle12 votes -
Bug, illegal trigger on Enigmatic Incarnation
Opponents Enigmatic Incarnation triggered sacrificing 2 mana enchantment. He searched Agent of Treachery on play.
5 votes -
Sheoldred Stop on Upkeep
When I'm tapped out and my opponent casts Sheoldred, it always goes direct to draw, skipping their end step, and my upkeep, not even allowing me to put a stop on my upkeep. This has frequently happened while I have an instant speed removal spell in my hand, which I would use on my upkeep to prevent the loss of life on the Sheoldred trigger. Am I supposed to always have a stop on my upkeep in expectation of them playing Sheoldred? I think that's unreasonable.
20 votes -
運営はマッチングを作為的に操作しています
問い合わせで「マッチメイキング、シャフラー、コイントスなどを含む当社のアルゴリズムは、十分にテストされ、意図したとおりに機能していることを保証します」との回答を2度に渡って頂きました。
しかし、このサイトのフィードバックですら「不正なプログラムが存在している。」「マッチングやライブラリーは操作されている。」などの書き込みが数多く見受けられます。(日本人だけでなく、海外のプレイヤーも同じ被害に遭っているそうです)
また、運営からの回答に「意図したとおりに機能している」とありますが、これは「マッチメイキング、シャフラー、コイントスなどは、運営が意図した通りに動かすことができる」と解釈することもでき、
「完全にランダムである」という趣旨の内容は書かれてはおらず、運営がマッチメイキング、シャフラーなどを作為的に操作していることを明確に否定していません。ネット上に書かれている「不正なプログラムが存在している。」や「マッチングうやライブラリーは操作されている。」などの内容は事実なのではありませんか？
運営がマッチングやライブラリー等のランダム要素を作為的に操作していないのであれば、それを証明してください。
私はいくらか課金しましたが、公式から作為的な操作をしていないことが証明されない場合に課金額を全額返金して欲しいと思っています。
が、法律的にそれは難しいようなので、運営に不正操作を改善してもらうための一番の近道は、やはり「MTGアリーナをやらない」ことです。不正操作に不満を感じた方は、プレイ自体をやめてしまいましょう！
10 votes -
Impossible de se connecter au serveur Impossible de se connecter au serveur
Impossible de se connecter au serveur . Sa me met impossible d'accéder a la collection
5 votes -
sudden game freeze/crashy
every once in a while the game will freeze and either eventually force close or i close
14 votes -
scute swarm
Scute Swarm lags out the already stressed code to the point that it sent me to a draw.
Just let me play solitaire.
8 votes -
Game is CONSTANTLY freezing!
I can't play a single match without the app freezing 10 times. And by the time I log back in, I've lost my turn or the game won't let me play anything on my turn and auto passes. It's infuriating that this a constant issue that is never resolved.
14 votes -
"Destroyed" creatures not going to the graveyard
When I was playing Arena after the new announcement for May went live I noticed that when I would destroy creautures of my opponent or when they would destroy creautures of mine they would still stay on the battlefield. If something with summoning sickness was destroyed the turn it came in it would still remain visually as though it had that the next turn, tapped creatures stayed tapped etc. No other counter spells or specific abilities came into play that would make it so stuff stays on the field either, destroyed creatures (might be artifacts and enchantments as well haven't…
6 votes -
first strike deathtouch bug
was playing against greenblack 3/3 first strike creature
so put 2 creatures in front of it a 3/3 and a other one pumped big enough to kill it
instead of 1 dying on first strike they both died
costing me the match6 votes -
ENDLESS CHECKING FOR ACTIVE MATCHES IN THE LOGIN SCREEN
First... THIS FEEDBACK PAGE SUX!!! IT IS *****... I NEED HELP AND A CUSTOMER SUPPORT! ***** YOU ******* STUPID WIZARDS OF THE FRAUD!
second... ENDLESS CHECKING FOR ACTIVE MATCHES PREVENTING ME TO LOGIN.
HOW CAN THIS HAPPEN... oh wait... YOU ARE USELESS GREEDY JERKS
58 votes -
Alchemy and Historic
Is this a bad joke? Surely you can’t be this incompetent. Adding nerfed cards that are BALANCED FOR STANDARD to historic is idiotic. Also, literally no one asked for Alchemy what a waste of resources. Where is Pioneer, 4 player brawl, Modern or the myriad of other formats people actually want to play?! Will you be providing gem refunds for all the historic decks I built or should I just chargeback?
205 votes -
Mikaeus the Lunarch bugged
Mikaeus the Lunarch bugged. Does not place +1+1 counters on other creatures
11 votes -
Pact of Negation does not create an upkeep stop during the upkeep.
So, after not having a chance to respond, for the second match in a row, I've lost to my own Pact of Negation Trigger.
Sure, I respect the game is smart enough to realize I can't produce 5 mana, but it is NOT smart enough to recognize the Repudiate, Sublime Epiphany, or other Stifle effects in my hand.
Pretty bold of the game to Assume that "Lose the game" is gonna happen majority of the time pact is cast. Trust me, if im putting a pact on the stack, I probably have a plan.
Tl;dr: Pact of Negation needs to…
8 votes -
shuffle
Why do the pole sitting developers suck at their job so much? Is it intentional? For greed? Are they mentally challenged? Should they go back to school? Legit curious. Are they on the pole and just too weak-willed to do anything about it? Like being bullied in grade school. Are they fake and just like pretending to be derpalerp? Do their bosses know they cant code? Can they be replaced? Do they suck that good that it doesn't matter how bad they suck? Do they let their children do the coding? Do they outsource it to India? Have you looked…
13 votes -
Opponent didn't time out
Opponent was losing the game, refused to take their turn and stopped playing, but did not time out. This leaves me no alternative but to quit the game and lose when I should have won.
9 votes -
Playing against a red deck is unbearable
Many cards with instant attack and creature destruction in one deck. It is almost impossible to win with other colors. I refuse to build a red deck just to win. I think you could check this out.
6 votes
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