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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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6234 results found

  1. Alchemy

    Could you please, please, pretty please implement a way to toggle off Alchemy cards in Historic Brawl for players who do not want to play with and against these cards?

    29 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Cards that steal from your opponents deck are toxic and not fun

    Cards that steal from the other player's deck are NOT FUN to play against. Breach the Multiverse, Etali Primal Conqueror, siphon insight, etc are some of the least fun cards to play against. Make people craft their own interesting decks with powerful cards. Being killed by your own win con feels ******* terrible. When someone mills 10 cards or exiles the top cards of my deck and then kills me with my own win con I just stop playing for the night. This is a **** mechanic that feels terrible. The whole draw of standard is to understand the meta…

    11 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. The game is just not random - make it random

    This type of thing happens to often. I can't enjoy your products or justify spending money because I don't get to play games of magic instead I just experience extreme luck swings either for me or my opponent. We would all be happier if you just made things random.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Mono red cheaters

    Game is definitely rigged. Mono red players are definitely sucking off developers for perks.

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Infinite Loops

    Infinite loop timeout on non-infinite interactions should not exist. I was playing a game with a chip damage deck, lots of ways to inflict little bits of damage on enemy health, there were three Exquisite Bloods on the field, and three gain +1/+1 per health gain cards. Now yes, every time this interaction popped up it took a while to get through, but that's what happens when you have two highly developed lifegain decks swinging at one another. But at the end of the day, these stacks were finite. Arena needs to revamp their infinite loop detection system, and have…

    13 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  6. Broken Logs in 2021.8.0.3855

    Since 2021.8.0.3855 update many things 3rd party devs rely on in log is gone.

    The most painful endpoints we currently miss are:

    *PlayerInventory.GetPlayerInventory
    *PlayerInventory.GetPlayerCardsV3
    *PlayerInventory.CrackBoostersV3
    *Inventory.Updated
    *Draft related endpoints

    We understand that seemingly your backend undergone refactoring and there's no more remote procedure PlayerInventory, but there's definitely it's analogue, and please make it write data to the log.

    To summarize, we need following data from log:
    * Player's collection
    * Player's actions in Draft
    * Player's inventory updates
    * Players decks WITH DECK STRUCTURE (not like now, only names and some diagnostic data).

    748 votes

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    71 comments  ·  Gameplay  ·  Admin →
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  7. Game is BROKEN

    Aside from the OBVIOUS fact that this game is so **** rigged and broken, I'm not sure why I even post about this bug, but MAYBE the hackers can have a better game if it gets fixed. Whenever I close out of this terrible excuse of Magic, it freezes, Now, I know most people quit out by ALT+f4 of this trash, but it still should not lock up EVERY **** TIME.

    10 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. Urabrask / Spellchain Scatter

    So this needs to be fixed ASAP.

    I just got killed by a hacker who was able to loop an infinite situation to whittle me down. Not sure if this is a bug or not, but if it’s not and you use this technique to win, you’re scum.

    With Urabrask on the field, it’s affect states:
    “Whenever you cast an instant or sorcery spell, Urabrask deals one damage to target opponent, add one red mana.”

    Opponent then played Spellchain Scatter, an instant that allows you to conjure a duplicate of the next instant or sorcery spell you play. Immediately played…

    9 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  9. Indestructible creature gets destroyed

    I had my Indestructible creature destroyed by a destroy target creature equal to the number of cards in graveyard. That shouldn't be destroyed when it hits it's indistructible phase. it is a destroy target creature not a untargetable destroy creature spell.

    12 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  10. プレミアドラフトで勝利したのに敗北した扱いになっている

    プレミアドラフトで勝利したのに敗北した扱いになっている。
    2勝2敗で迎えた5戦目、対戦相手が投了し、勝利と表示されたにもかかわらず3敗した画面が表示されている。1500ジェムの補償を早急にしてほしい。

    24 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  11. Greatly reduce play timers / alternate queue

    Please please please reduce the play timer or create an alternate queue for reduced timers. The roping is out of control!

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Auto-pass

    Auto-pass should also pass when the opponent takes an action so I don't have to keep hitting pass/resolve.

    10 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. Arena rng isnt random

    The draws are obviously manipulated, idk what your going for but it's not natural, I've been tweaking the land bases and all I can say is after two decades of playing paper and six months of arena there is something off and it feels suspect, I hope it's just me but I wouldn't be surprised if it was by design the way these games shake out. So my suggestion is stop it I guess, I'm not having fun and im frustrated more than not, my trust in your company is wavering well beyond this issue and I really doubt I'm…

    18 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Unable to play after reconnection

    • Lose connection and reconnect after 10 sec in a ranked game
    • Click 'Reconnect' button
    • Notice Timer stops on your opponent and you are unable to continue
    • Version 2023.27.10.4623.1013452 PC Windows
    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Bug: Basic Waste

    Wastes is a basic land card. On destroy search for a basic land card, this triggers wrongly but also inconsistently. I have no screenshots (I can probably get new ones). Boseju doesn't allow me to select a waste but cleansing wildfire does. I recall that field of ruin does not either (but I could be wrong on this). Somehow destroy land and opponent puts a new basic land into play isn't triggering properly for some destroy land cards.

    11 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  16. Ban Paradox Engine

    Please ban Paradox Engine, Historic Brawl is literally unplayable these days. The combos are endless

    21 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Crashing on entering match

    I just experienced a bug, which caused the game to crash and quit, right upon entering a limited match.
    I am on a Mac, running MacOS Catalina. It was a Phyrexia Premier Draft.

    It seemed like the game had matched me with an opponent, and right as the match was about to load, the game crashed and quit.
    This happened twice in a row, IE I reopened the game and it immediately went to a matchmaking/loading screen, and then just as the match was about to start it crashed and exited again.
    I did not reopen the game again, and…

    10 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  18. Arena Crashing

    Since the last update arena is crashing constantly when trying to start a new round of BO1

    28 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. intentional stalling

    players stalling ou the game when thye have no hand and no graveyard. stop rewarding slow players who eat at their desktops THAKS!

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Keep alchemy cards the **** in alchemy

    the audacity of putting broken alchemy cards that conjure extra cards into your deck/hand/graveyard out of thin ******* air is a spit in the ******* face.

    24 votes

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