MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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6679 results found
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Sideboarding bug
During sideboaring I can’t see my opponents hand, graveyard, library etc. because it is covered by the timer. Playing on IOS mobile
5 votes -
Direct challenge not working on specific instances
Used to be able to direct challenge my partner, won't work any more. I can still challenge other friends, but when we try it at home one or both computers will search the match for ever or show an "unable to find server" text.
We tried connecting through different wifi networks, or switching devices between pc and cellphones, but won't ever go through.Important to mention that a few months ago we used to play with no issue at all with the same setting.
12 votes -
checking for active matches
When I launched MTGA this check was running indefinitely the same issue occured when it was done with "run with administrator". This is preventing me from playing the game entirely and I have tried removing every MTGA/WotC file and reinstalling as well. Please update me on any possible toubleshooting tips!
21 votes -
Consistent crash after BRO update
Game crashing on finding match after BRO update, crashes again upon trying to re-enter. Keeps crashing until match is over. Noticed high memory usage and app not responding during initial crash. Windows 10.
6 votes -
game crashes
My game often crashes, leaving a black rectangle on my screen, almost always while in a match, but once while in the store. Sometimes when it crashes it crashes my whole laptop. The game crashes for me about every half hour
9 votes -
Game freezes
While resolving a spell, after I made the choice necessary the game just freezes. After a while the rope comes up and runs through, I lose one of the time extensions and then nothing else happens. No new rope, no further resolving of the spell.
Neither conceding works, nor am I able to get the game to proceed by anything else (enter/space key, whatever)Platform: PC
6 votes -
Game is stuck
Opponent never finished their turn, timer never even started to run out. No way to progress through this game. This has happened to me multiple times before, including in ranked games.
5 votes -
GreError
I had ~8 tokens of Ratadrabik + 2 tokens of Teysa Karlov as well as:
Sheoldred, Trostani Discordant, Lurrus, Kethis and Old Rutstein
when the opponent casted Blood on the Snow which got the stack up to ~254 or 256 and ended the game on a draw due to some 'GreError'6 votes -
Scute Swarm Bug
The game times out on you if you reproduce too many scute swarms with a life gaining card like Prosperous innkeeper. I timed out because I made 175 scute swarms plus added those life counters and it would not let me skip the scute swarm making graphics or move onto my next step. So it prevented me from attacking to end the game and then from taking another turn until my timer expired.
27 votes -
Bug with disconnect and reconnect, 5/5 reproducible
Steps to reproduce:
- Play any format,
- Disconnect (for instance shut down the internet connection),
- Close MTGA Client,
- Reconnect to internet then start a new MTGA instance,
- Continue the gameplay and finish the matchup.
Expected: The UI should be exact the same as the normal UI
Reality: We see a black screen.
Reproducible: 5/56 votes -
Frozen during draft match. Lost match.
Any way to be compensated for lost match?
10 votes -
Interaction Anointed Peacekeeper
The Card states "As Anointed Peacekeeper enters the battlefield" but there was no way of interacting. I had a Lightning Strike in Hand, but the card hovered over the battlefield as if it would state "when you cast Anointed Peacekeeper".
8 votes -
broken game (RNG and now sounds in latest patch)
FIX THE **** RNG jesus horatio.. its not real RNG it ruins the game.. drawing multiples of cards back to back in a row that you just added to your deck is not random.. its been years.. fix the **** game...
sound is broken with new patch... theres a reddit forum post about it.. bad coding makes the sound stop after some processes get overwhelmed..
would not expect this from such a big company that makes so much **** money.. really sad. ive been waiting for RNG to be fixed for years.. still nothing..
13 votes -
Bug: Ranking up not working
I am playing on PC and after winning three battles in "standard ranked" my rank wont go up.
Loading screen appears after battle "waiting for server" and rank progression does not load up.
I closed and started the client again, but did not solve the problem.
Log attached.
69 votes -
Ban Minion of the mighty
I would like someone to answer me …is it normal that I lose my match just able to play a land and a creature ?
Do. U think it’s nice enjoy this kind of games ?
22 damages while I have time only to play one land ?
Ok the game is fast but this is comic ridicolous..it’s something the players will leave the game because it’s unreal
14 votes -
Scurry Oak + life gain = broken
Ban Scurry Oak please...as other posts..this combo with enchantments like Ajani's welcome is pure brokeness
16 votes -
Sideboard bug
Actual Outcome: Best of 3 sideboard reduces in size to 7-card Best of 1 sideboard. Remainder of sideboard edited out of the deck after match.
Desired Outcome: That whenever I challenge a friend to a Best of 3 match that the game allows each of us to use our selected sideboards. That I will not have to edit the deck to add the sideboard back into the deck for the missing cards.
I have had this happen numerous times with two different friends. I also have no issues using the Best of 3 sideboard during normal Traditional matches. The issue…
9 votes -
card frozen on stack
Playing on the iPhone (11). went to cast elite spellbinder and the game lost connection for a second. when it re connected the spellbinder was stuck on the stack position. play proceeded normally but I could not interact with the spellbinder. it would highlight blue at the start of my turn like other cards in your hand you can cast, but then it would go away if i did anything. card was still on the stack when game ended.
9 votes -
Crew/ Blood token sacrifice bug
When trying to sacrifice a blood token or trying to crew a vehicle the game freezes and will not let you proceed, it will run your timer until you pass the turn over to your opponent or concede.
9 votes -
March of Swirling Mist
During a sealed event for neon dynasty, the card 'March of Swirling Mist' failed to do anything, costing me a game. I selected a value for x, paid the mana, and it didn't let me pick creatures to phase out.
27 votes
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