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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9733 results found

  1. The Stone Brain glitch

    For some reason. The Stone Brain causes games to timeout. It doesn't happen everytime, but it has happened to me on the mobile 2x and 1x on laptop. The card plays and doesn't let you name a card. This proceeds to cause a timeout and a loss on my regular and ranked games. Not a fan!

    17 votes

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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  2. Kessig Naturalist not creating mana when destroyed

    Attacked with Kessig Naturalist. Opponent used an instant to destroy it. Card popped up on the right of the screen but not option to choose which mana I wanted appeared. Had to wait until my timeouts were used before it auto chose for me and advanced the game.

    18 votes

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  3. Kessig Naturalist Trigger Freeze

    Like many other people, I've been timed out of three consecutive matches because of the Kessig Naturalist freeze.

    Most recently, here's what happened:

    I attacked.
    The naturalist triggered, which appeared on the stack.
    Before the trigger resolved, my opponent removed the naturalist with Leyline Binding.
    The game froze, and I timed out. Since it was Game 2 and I lost Game 1, I lost the match.

    I am furious about this. This was not a problem for over a year. Suddenly, it's a problem.

    17 votes

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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  4. Kessig Naturalist Not Making Mana

    On PC. Due to the new position of mana adding when Kessig Naturalist attacks. If it is removed in response to the trigger I am unable to create the mana & have to wait for time out to cotinue the game.

    15 votes

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    2 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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  5. Do not add Alchemy to Historic!

    Do not make Alchemy in Historic mandatory, the player base does not want this, the comments about leaving MTGA aren’t all empty threats.

    182 votes

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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  6. 26 votes

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    2 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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  7. sound

    Sound cuts out mid-game in arena on macbook pro. Have to restart for sound to work again

    54 votes

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    7 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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  8. 42 votes

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    22 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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  9. Verdant MYSTERY

    Playing historic ranked
    Mountain pass
    Forest, Lotus Cobra, Pass
    Island, cobra for green, verdant mastery(4 cost), select 2 island, mountain forest
    -select island for opponent, island and mountain for myself
    The cobra double triggers then the lands went back to hand.
    Thought it was a fluke cast same next turn same results. Instead of eight land i only have four

    18 votes

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    9 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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  10. Bone Splinters not working

    Same as others. Bone splinters not working. I cast the card, select their creature to destroy… and game times out and ends my turn. Please fix. I’m playing on iPad iOS

    25 votes

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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  11. Interaction between Queen Allenal of Ruadach and Lagomos, Hand of hatred incorrect

    On PC;

    Lagomos, Hand of Hatred makes tokens and Queen Allenal of Ruadach makes an additional soldier token. When the token created by Lagomos is sacrificed at end of turn, the soldier token is also mistakenly sacrificed. It should remain in play.

    23 votes

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    2 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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  12. Abundant harvest displaying incorret choices

    Abundant harvest is displaying the choices Nonland and Nonland Permanent, and not Land, as it is supposed to and how it worked before the new patch (screen capture not attached because the website would'nt let me, tested against Sparky in multiple games with the same wrong choices).

    25 votes

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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  13. stone brain

    The stone brain had been working a little more often after the patch on 11/22/22, but after game play, it still will not bring up the window in order to choose a card. It worked about 9/10 times, but that 10% is crucial. please fix.

    14 votes

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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  14. Sound

    Since the new set was introduced the sound is missing or partially there. It's sporadic and usually during combat but not always.

    35 votes

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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  15. Sound loss PC

    The sound is intermittent,some sounds come through but most do not, any suggestions?

    35 votes

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  16. 417 votes

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    159 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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  17. 石の脳でフリーズする。 Stone Brain freez

     石の脳で名称指定するときに名称入力する画面に遷移せずにそのまま時間経過で敗北する。

     勝てる試合まで逃すからマジで勘弁してほしい。これでラダー落とされるの本気で納得いかない。

    When specifying a name with the stone brain, you will be defeated without transitioning to the name input screen as time passes.

    "I'm throwing away matches that I can win, so I really want you to stop." I seriously can't accept that my rank will drop because of this.

    13 votes

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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  18. Players use Concede during sideboarding to take advantage on ladder

    For months, more and more players concede while sideboarding (using ESC+concede), taking an advantage of the partial result, especially if the match-up is bad for them.
    Yesterday only, on 6 duels, it happened to me 3 times.

    The software keeps only the present results match after match, instead of the whole Bo3 result. Which brings clearly to cheating behavior as players are now doing so take advantage of the system failure. Herebelow are some conceding exemples:

    1 / Player A concedes while sideboarding at 1-0 : he wins on the score of 1-0 and get one rank brick. Doing so,…

    79 votes

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    13 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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  19. BUG: Can't select brawl decks in direct challenge

    Steps to reproduce the bug:
    1. Challenge a friend with a direct challenge
    2. Select brawl as the deck type
    3. See that you can't select any brawl decks in the challenge

    Platform: PC

    Results: I challenged a friend to a brawl match, but we can't select brawl decks in the challenge. They are shown as invalid decks. Only standard-legal decks are shown. Screenshot attached.

    Expectations: I would expect it to be possible to select brawl decks in a brawl challenge, just like before.

    217 votes

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    65 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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  20. iOS: Can’t listen to audio from other apps

    1. Set all audio levels to 0. Start playing a podcast from the iOS Podcast app. Launch MTG: Arena. Audio should stop. Go into control center without leaving the app and start the podcast (audio media) again. Close control center. Audio should stop.
    2. iOS
    3. I used to be able to listen to audio from other apps while playing. When I would launch MTG: Arena it would stop but I could start it playing again while the initial scene was loading and it would be fine.
    4. I’d like to mute in-game sounds and not have the app interfere (takeover) audio for the…
    13 votes

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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