MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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13469 results found
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iPad crash
The app close automatically when I try to play a game. When I reopen it, the it’s in “waiting a player” and crash again. No problem in shop, deck.
Date 02/202414 votes -
Koma Cosmos Serpent Game Crash
Game Crashes every time when you cast koma and will keep on kicking you out of the game until you have lost the match if you try to renter the game.
Playing on IOS14 votes -
Quick Draft does not connect, cannot play my drafted deck.
Cannot play my drafted deck in LCI Quick Draft
8 votes -
Audio Bug: Audio desyncs then no audio
Since July 2022 update, after playing a few short games or even one long game, audio becomes de-synced, and then audio cues stop playing, then all audio drops out. Restarting the program fixes it until it happens again after just a few matches. No other problems with game, my audio, or my PC.
542 votes -
Calamity, Galloping Inferno saddle triggers
I saddled [Calamity, Galloping Inferno] with [Prickly Pair] and attacked an enemy planeswalker.
See portions of the log around 4:46:17 PM (gameStateId 346-359):
[137905] [UnityCrossThreadLogger]4/16/2024 4:46:17 PM: K74UNEOZYZC7VGWRSOXZWT42MM to Match: ClientToMatchServiceMessageType_ClientToGREMessage { "requestId": 197, "clientToMatchServiceMessageType": "ClientToMatchServiceMessageType_ClientToGREMessage", "timestamp": "638488971777989364", "transactionId": "4e36666e-8624-4e8b-98b7-e84c8d546408",
The correct behavior is for two token copies ("Repeat this process once") of [Prickly Pair] to ETB tapped and attacking, and for two mercenary tokens to be created as the token copies' ETB triggers resolve. That didn't happen.
Instead, only one token copy (instanceId 308) was created. Thus, only one ETB trigger to create one red mercenary token (instanceId 312).
…
7 votes -
Jump In and Starter Deck Duels matchmaking issue?
After today's update, if you attempt to play in the Jump In or Starter Deck Duel formats, you just wait indefinitely on the matchmaking screen (5+ minutes).
If, however, you enter something like Historic Play and select one of the starter decks, you are able to find a match pretty quickly, so the problem seems to be with the specific Jump In and Starter Deck Duel "environments."
6 votes -
Faith Unbroken bug
An opponent exiled my creature with Faith Unbroken and later bounced the creature that Faith Unbroken was attached to. However despite leaving the battlefield Faith Unbroken did not return my creature.
97 votes -
MTG Arena Games Crashing Since 2024.33.71 Patch on iPad/IOS
MTG Arena has worked perfectly for me on my iPad (IOS) up until the 2024.33.71 patch yesterday. Since the patch, when I play a game, I quickly crash to "desktop". When I log back in, I return to the game only to crash back to desktop immediately. Restarting the device does not help. Never had a problem like this prior to the patch. Outside of actual games, Arena seems to be working normally.
11 votes -
Game keeps bugging out when i have 100's to 1000's of mana. Doppelgang and white suns twilight
i just had thousands of mana and tried to use white suns Twilight and it wouldn't let me use it even though i had thousands of mana so it ran the timer and i lost cause it just wont let me use the mana i clearly have. same with doppelgang. i use 4-5 copies of virtue of strength and i guess its just to much for this **** game to handle >:(
11 votes -
Repulsive mutation x=0 doesn't counter even with a creature on the board
Op was tapped out for a spell and I had a 2 powered creature on the board. I cast a x=0 repulsive mutation, it prompted me to target my creature to put 0 +1/+1 counters and after I targeted my creature the repulsive mutation fizzled and I didn't get to target their spell to counter it
This cost me the game :'(10 votes -
Frequent Crash
MtG Arena crashes very frequently after the update on January 30th. The crashes happen anytime when playing. Especially just after the matching, during sideboarding, and at the end of the sideboarding.
I bought the pre-order sets for MKM but cannot fully enjoy the new cards because of the crashes. I lost several games due to the crashes. In addition, I cannot take part in the paid events being afraid of the crashes.
I play MtGA on iPhone 13 (iOS 16.1.1) with Wifi. The strage has enough (80GB) empty space. I’ve done restarting the phone, updating the OS, updating the App,…
11 votes -
No action available on my priority while casting dig through time from wilderness reclamation
Setup required to reproduce:
- Wilderness reclamation in play
- Dig through time in hand
- lands in play
- cards in graveyardSteps to reproduce:
- During your turn hold priority
- float mana in response to wilderness reclamation trigger (double click q)
- start casting dig through time by delving all cards in graveyardBehaviour:
- The game is stuck on my priority leading me to timeout. I am unable to play for the rest of the cost of the dig through time.Expected behaviour:
- I can pay for the rest of the dig through time spell…10 votes -
Jump In 3 Times event mission
For the jump in 3 times mission, I have completed it at least three times with a variation of doing the same jump in 3 times, resigning each time, resigning each time without going back to the home screen, and trying a couple different jump ins and have spent a couple tokens and aprox. 3-5K in gold to try and complete it but it has never progressed past 2 out of 3. Is there a workaround for this or is it bug? I have seen other people have the same issue as well.
- Try and complete the " Complete Jump…
15 votes -
stuck on waiting for opponent
I am stuck on waiting for opponent, spent more than 10 minutes per time, I restarted MTGA 2 times and always the same, I also tried to start Arena on my android smartphone and the problem is still the same, I start the game and it goes directly to the match and it stucks on waiting for opponent
11 votes -
Client crash with blood token.
the client crashes as soon as a blood token is created during a game, it makes no difference whether this happens if I do it or if my opponent does it: it is not a graphical bug, as you want to pass off all those that occurred after the last update, but an error that it prevents me from playing paid events, since I systematically lose the game.
10 votes -
Not able to find a match in quick draft
I recently purchased gems to play quick draft as its my favorite format. Since the update I have not been able to find a match and just sit in the queue forever (see attached screenshot). This is frustrating as this is the main format I like to play. These types of bugs are what deters me from ever purchasing gems ...
7 votes -
Bug with mercenary tokens on Arena mobile
If you have a stack of mercenary tokens from the new set that tap to add +1+0 at sorcery speed, it seems impossible to target any other mercenary with that ability. When activating it, that mercenary stays on the top of the stack and no matter where you press on the stack it just taps and targets itself. Completely useless. It appears to work fine with any other creature, there's just a UI problem with stacks of them on mobile.
6 votes -
The Magic The Mirror Crashes iOS to Home Screen If On Battlefield
Whenever "The Magic Mirror" is loaded onto the battlefield, it crashes iOS to the home screen. This includes both when cast as well as when trying to return to the game with it still on the battlefield. So the iOS player is then locked out of the game. 100% repro rate.
8 votes -
koma enter the battle feild crash
Koma enter the battle feild,my iphone crash and unable to return to battle.
I'm very sad . I've experienced this three times with this cube draft. It might be because of my iPhone, but I'm very sad to think that I won't be able to draft anymore.thank you.13 votes -
Arena crashing during multiplayer IOS
Version:
2024.33.71.1029.1050762
Bug: Game crashes at random intervals during multiplayer matches. It crashes going into a match, crashes when I am attacking or switching to a players turn, and once it starts crashing it doesn’t stop. Using iPad updated to the latest patch.
Also encountering graphic glitches and freezes during gameplay.
13 votes
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