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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2504 results found

  1. Map Bug

    Playing on mobile. When I use map token screen for discarding or keeping top card doesn't pop up, or cancel button etc, I can do nothing and I lose the game due to timeout.

    11 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  2. etali

    i can't cast the spells i get from Etali, Primal Conqueror etb trigger in brawl. Rendering Etali useless. It just says to resolve casting the spells without paying their mana costs, but i hit the resolve button and nothing happens and i get no effect.

    39 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Jump In: Avatar deck only half loaded

    When trying to play Jump In for the new ATLA set, I selected "Zuko" and "Powerful" as packs. As you can see, only a few of the actual cards loaded in to my deck (only the red ones). I think the "Powerful" pack only loaded in lands. No cards at all.

    Whenever I try to play a game with this deck, my hands are 90%+ lands and one nonland card, usually. Not functional at all.

    18 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  4. Games freezing

    my matches keep freezing after deciding to keep the hand. Neither me nor my opponent get to play the first move, the timer runs out and then the client freezes or crashes

    21 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Game freezes on cast or attack animation

    When casting a spell and it goes to the stack, or during attack animations the game freezes and timer starts running out. I am unable to do anything and have to restart and rejoin the match

    12 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  6. Each Leeching Sliver trigger does damage equal to number of attacking slivers, instead of just 1. (Exponential damage).

    Issue:
    When attacking with Leeching Sliver, it's supposed to deal 1 damage per attacking sliver. For example, if I attack with 4 slivers, it should deal 4 damage, one per trigger. However, currently, each trigger deals damage equal to the number of attacking slivers. So, if I attack with 4 slivers, it's dealing 16 damage(!!).

    Platform: Windows.
    Workaround: Don't play leeching sliver until it's fixed because I don't wanna be banned, lol.

    Steps to reproduce:
    1. Enter a game with a deck of slivers that includes Leeching Sliver.
    2. During the game, attack with multiple slivers while Leeching Sliver is…

    29 votes

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    10 comments  ·  Gameplay  ·  Admin →
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  7. Matches freezing mid-game

    Since the last update on February 24th, I've been having trouble playing. Matches constantly freeze mid-action, making it impossible to continue. I must have tried playing around 10 matches today, and this happened in 4 of them. This occurred in both standard ranked matches and duels with starter decks. I tried disconnecting from the game and rejoining the match twice on one occasion, but I remained frozen (it wasn't an internet outage, as the opponent continued to communicate). It might not be very important, but I'm sending screenshots from 3 different occasions where this happened. And if it is important,…

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Dragonhand shadow tutorial bug

    Trying to complete the tutorial vs Dragonhand Shadow (have tried both on PC and iOS). The cards start to stack up on the side of the screen after the player takes the first bit of damage, eventually not allowing the 3 cards from "confront the assault" to summon and block the incoming attacks near the end of the match. I cannot complete the tutorial and play the full game.

    45 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  9. Rat Colony Bug

    Noticed a bug with the card Rat Colony in Brawl format. It errors and says the deck is invalid for having X number of invalid cards, where X is the number of copies greater than 1. At the bottom of the card it states that a deck may have any number of copies of Rat Colony in it. I have used this deck numerous times before with no issue.

    35 votes

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    22 comments  ·  Gameplay  ·  Admin →
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  10. Game not working 28.12.25

    Games either do not queue at all, or eventually load and neither player is showed a hand or any sort of timer. Concede button does not work. I have tried the 'Repair game files' option. I have checked the 'Status' page (which claims there are no incidents reported. I have tried using a VPN to use servers in different countries and on different continents. Nothing works. The game is apparently not functioning at all.

    14 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  11. Tinybones, Bauble Burglar needing specific mana

    cards exiled with Tinybones, Bauble Burglar can be cast with mana of any type, but ingame it now needs specific mana

    30 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  12. MTG Arena on Desktop not loading opponents

    Whenever attempting to play in Standard, matching with an opponent was previously taking forever. Now when matched, the cards fail to load and you cannot concede the match to leave. Card numbers load as 999. After waiting a couple of minutes and failing to load the decks, the timer counts down for the player.

    1. Steps to reproduce: attempt to play a standard casual match, best of 1
    2. This is on a PC
    3. Match takes forever to find opponent and then fails to load the deck
    4. Should pop up hand for game to play or mulligan
    5. I've attached the log file…
    16 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. Unable to start match

    Last 6 or 7 attempts to join a ranked Standard best of 1 failed. It usually just stayed on “waiting for opponent”, but once entered the match and let me choose to keep my hand. It then began my timer without starting my turn. I clicked an emote and it left the match. Another time I saw the match screen with no mulligan choice or anything else happening. Repairing game files did not work.
    iOS

    17 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Blocked numbers and words

    The words and numbers are blocked out. Help please
    It happened after the last update. Its impossible to play when all the numbers and some text is gone. Playing on an android phone which worked perfectly yesterday.

    12 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  15. Game is hanging for no reason

    Get your **** show in order WOTC. I have spent money in good faith that the product you offer will work correctly. I have started 7 total games today and 5 of the 7 have been with 3 separate decks. The first deck froze two times out of 3 games when all I did was tap to activate an earthbent Fabled Passage. In both games.
    The next deck, froze once and finished one.
    3rd deck if froze two consecutive games around turn 5. All the freezes have taken place after stabilizing or when I am attacking in with lethal trying…

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Gameplay

    Game freezes at random times during matches

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Matching takes too long or matches and gets frozen at the beginning of the match

    Either it is matching for too long or matches and gets frozen at the beginning of the match

    16 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Game freezing

    Game freezing as soon as I enter a match.

    16 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Empty battlefield upon connecting to opponent (after a span of long connect times resulting in cancels, client restart)

    I attempted to connect to an opponent as follows: start search>2+ minute wait>cancel>restart search>1+ minute wait>cancel>restart search>near immediate "waiting for opponent">game connects>VS banner>blank battlefield. On the blank battlefield where I'd expected to see a mulligan screen, I cannot concede and must alt+F4. Upon restart, this happened again. Mousing over the opponent's deck showed all counted deck/card statistics at "999."

    17 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Mistrise Village Incorrect Functionality

    Mistrise Village can make spells uncounterable at any point they are on the stack. When playing against Jeskai Control in Standard, my opponent cast Shiko, Paragon of the Way. I responded with a counterspell. They then activated mistrise village, which incorrectly made the Shiko uncounterable. It should only work if you activate before casting a spell. After further testing, when activated it made all spells of the controller uncounterable. This was tested on both Mac and PC.

    54 votes

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    30 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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