MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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6682 results found
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TUTORIAL PROBLEMS!!!
I AM TRYING TO COMPLETE THE TUTORIAL ON IPHONE 13PRO MAX BUT THE GAME DOES NOT ALLOW ME TO BLOCK! IT’S THE THIRD TIME I AM DOWNLOADING YOUR APP AND IT DOESNT WORK IN THA PAST YEAR !!!!!
10 votes -
起動時のアクティブマッチを確認中から先に進まない
自宅のパソコンにてwindows版をプレイしようとして起動するも「アクティブマッチを確認中」から先に画面が進まずプレイできない状態となっております。
ここ最近はスマホや出先のPCとも使い分けをしており、プレイそのものは代用で出来ておりますが不便で仕方がないです。
家庭用はwindows7で対応OSのリストに入っているだけに改善を願います8 votes -
Eater of virtue not granting abilities
During gameplay, I had a moonfolk puzzlemaker exiled by my Eater of Virtue. When I equipped the Eater of virtue to another creature , it did not grant flying to the equipped creature.
This was in a sealed Neon Dynasty match.
22 votes -
Network Error, Unable to join event
Receiving "Network Error, Unable to join event. Please try again later" error trying to join a game in all modes.
39 votes -
Kumano Faces Kakkazan Not Exiling
Hi, I just finished an Explorer game where I had a flipped Kumano Faces Kakkazan and my opponent's creature was not exiled after being killed. I couldn't catch it on video, but the screenshot attached is after I had used Bonecrusher Giant // Stomp on my opponent's Arclight Pheonix, only for it to go to the graveyard instead of exile.
9 votes -
5 votes
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Solemnity nine lives
My opponent got Solemnity/nine lives on the battlefield in a ranked match. I made him sacrifice his solemnity, but arena still wouldn't let nine lives gain counters when I hit him. We played probably 20 more turns and for some reason the bug persisted making him immune to both damage and counters.
8 votes -
Ranked bug
I gain no ranked progress, its stuck at unranked. Ive played a lot of ranked games none of which i gained progress for.
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Screenshot_2023-04-12-01-10-49-77_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 1072 KB -
Screenshot_2023-04-12-01-10-42-64_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 1290 KB -
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Log20210919_140345.log 110 KB
65 votes -
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Land won't tap to generate mana
The pointed land was not highlighted for tapping. It wouldn't tap even with "auto tap" option.
10 votes -
SNC game crashing
Upon the update of SNC the game will keep on crashing unless you are reinstalling it every time after it crashes. Needs to be fixed immediately as I cannot play the game at all
16 votes -
Forced concede because opponent took too long
Opponent was playing the scurry oak infinite life gain tokens combo and repeated it 170 times. While waiting there was nothing I could do, no instant response I could play. While waiting for the opponent to do their thing, waiting to draw a board wipe, I got a warning "You haven't acted recently. Act soon or you'll concede the game" although there was nothing I could do. When my opponent finally timed out and finished their turn, right when my turn started the game conceded for me, even though I could have drawn my board wipe. There is no reason…
20 votes -
bug/shield counter
My shield counter did not work. I blocked a 3/2 with my 2/2 with a shield counter on it and it died immediatelly
13 votes -
BAN MEATHOOK MASSACRE
FOR THE LOVE OF F*** BAN IT!!! PLEASE!!! ITS SOOOOOO DUMB AND LITERALLY EVERY DECK I GET MATCHED UP WITH IS RUNNING IT!!!!!!!!
10 votes -
Crew/ Blood token bug
When trying to sacrifice a blood token or trying to crew a vehicle the game freezes and will not let you proceed, it will run your timer until you pass the turn over to your opponent or concede.
6 votes -
Bug with casting spells
Game generates múltiple instances where I cast a spell and the spell doesn't resolver, it just consumes My Time outs and then return the card to My hand like I didn't cast it
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Screenshot_2022-09-08-16-17-21-936_com.wizards.mtga.jpg 1631 KB -
Screenshot_2022-09-08-16-18-54-736_com.wizards.mtga.jpg 1584 KB -
Screenshot_2022-09-08-16-20-18-203_com.wizards.mtga.jpg 1651 KB -
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Screenshot_2022-09-08-16-17-05-654_com.wizards.mtga.jpg 1382 KB
6 votes -
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Witch's Vengeance can't select Shrine as a creature type.
I Conjured a copy of Witch's Vengeance off of Cursebound Witch during a game of historic brawl. My opponent was running Go-Shintai of life's Origin and had a 1/1 Shrine creature token as well as the red Go-Shintai creature from Kamigawa block.
When trying to cast the Witch's Vengeance, i was unable to select Shrine as a creature type, despite the fact that these creatures had no other typings available. If this is a bug, then Shrine should be added to the creature type list. If this is a rulings issue, suggesting that Shrine is it's own subtype of enchantment…
5 votes -
Burn Down the House - Devils Not Triggering
I played a Burn Down the House opting for 3 devils. The next turn, my opponent had 2 health but had some lifelink creatures in play, so, instead of attacking, I played another Burn Down the House opting for 5 damage. All creatures died, but the devils did not trigger and my opponent remained at 2 health.
6 votes -
First strike + Deathtouch
Deathtouch not coming into effect after both strikes, activates after first of two strikes leaving it alive.
5 votes -
Direct Challenge Brawl Broke
Direct Challenge brawl will give invalid deck prompt and then lock out of all deck selection.
38 votes -
Launcher gets stuck at "Checking for active matches", eventually disconnects from server, prevents me from playing
This needs to be fixed, as it is preventing me from playing a game I have paid actual money for. Please either fix the issue, or refund me the money I have spent on this game. I have paypal records that have the exact amount I have spent. I am baffled as to why it is "checking for active matches" right as I try to launch the game. I have uninstalled and reinstalled, with no effect.
12 votes
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