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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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6682 results found

  1. Mossbeard Ancient

    During the draft, I cast Mossbeard Ancient but didn't gain life, which made me lost the game.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. BUG: Muldrotha: evoke doesn’t count as creature cast from GY

    I played against a Muldrotha deck in historic brawl. With Muldrotha on the board, my opponent was able to evoke a mulldrifter from the graveyard multiple times in the same turn. This happened multiple times. Sometimes, opponent would evoke once or twice then cast a different creature. In a single turn later in the game, opponent evoked the mulldrifter from the graveyard 4 times.

    I assume this is a bug abusing the alternate cast mode of mulldrifter to circumvent the game seeing it as casting a creature.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Futurist Spellthief

    Good Evening,

    I joined a chromatic cube draft and drafted Futurist Spellthief, playing them in my deck. When I played them in my game there was no enters the battlefield trigger. This was quite frustrating as I had planned my game around it's etb ability, and I subsequently lost the game.

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Turn Timer

    Issue #1: Storm decks often cast 20 to 40 spells in one turn when "comboing off" to try and win the game. The Turn Timer is Insufficient to allow the completion of storm decks's win con. In reality, it can take 1 or 2 minutes to finish the combo with a lot of cantrips while clicking as fast as possible.

    Issue #2 Roping sucks! People who have lost the game will use up their remaining time just to troll. No fix to the turn timer can give them more time to troll with.

    Suggestion: 1st reduce the turn timer by…

    36 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  5. Unable to join Event

    All modes give me a message of unable to join event.

    38 votes

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    8 comments  ·  Gameplay  ·  Admin →
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  6. 102 votes

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    42 comments  ·  Gameplay  ·  Admin →
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  7. Missing Mythic Reward

    Did not receive my mastery pass mythic wild card rewards SNC!

    I completed level 64 and 67 of SNC mastery pass but did not receive either mythic reward wild cards.

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. damage not working (replay needed)

    A replay of last game should be primordial because I was playing ranked standard and for 2 games during the countless games that I have done ... there was 2 specific games and let me explain ...

    I was winning the game , the opponent had 3 health left and I had 8.
    I had a massive lineup of creatures and attacked with all of them ... over 15 creatures and NO damage went in at all , ZERO and I clearly don't recall the opponent casting any spells or anything cards to prevent damages dealt this turn.

    With a…

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Lagamos and Allenal

    If you have Lagamos and Allenal on the battlefield, Lagamos will create a token and then trigger Allenals ability making a soldier token. At the end of the turn, the soldier token will sacrifice itself if the lagamos token is not on the battlefield. Unsure if it will sacrifice itself if the lagamos token is still there.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Game is not fun anymore

    This game is not fun anymore. I enjoyed it for a while until something happened in these last few months. Everyone plays the exact same decks with the same cards which cost a fortune and are annoying and awful. They basically just stop people from playing anything for enough rounds until they have enough mana to play a wipeout spell. It is extremely frustrating and not at all what this game is supposed to be, or has ever been, paper or otherwise. The new expansions haven't helped. Alchemy hasn't helped. Now Historic is going by the wayside.

    If I wanted…

    19 votes

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    14 comments  ·  Gameplay  ·  Admin →
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  11. cant cast instants

    When opponent controls and cast your spells you are not given an opportunity to react and cast your own instances to counter. If you have instant in hand you are able to cast the game should always pause to give you the opportunity to cast it.

    7 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  12. Game Freeze Mid-Match Bug

    Game has been freezing on every match. I have to close the game and renenter. My avatar defaults to Ajani from Tasha.

    1. Enter Bo3 Standard, with UB deck, go turn or two, game freezes.
    2. Mac
    3. Reset and reenter match by quitting application. Game goes on to advance past my turn.
    4. n/a
    5. n/a
    6. Quitting and restarting. Happens each time.
    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. draft crash PC

    I was playing a draft and during my opponent turn he crash during attacking action, the game stop there and i try to exit and come back in the game, the game it's locked in the loading room after let me sse my opponent icon and will not start. a Bit frustrating going to lost a game tnx this bug. (the room it's still charging and i can't even concede the match)

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Mono white lifegain/matchmaking

    Why are 80% of my games I play against mono white life gain or black/white life gain? Every deck is the exact same combos and cards and it’s getting annoying. I mostly play historic. If I’m not playing against them I’m playing against green elf’s or blue control and when I mean control I mean every spell in their deck is a counter spell or bounce spell. Again those decks always being the same. All I’m asking is to ban some cards or do something about matchmaking so I’m not playing against the same decks every match.

    11 votes

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    8 comments  ·  Gameplay  ·  Admin →
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  15. Constructed rank not raising with standard!

    Constructed rank not changing with standard battles!

    30 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Friendly brawl not functioning

    Since the new update, when I try to make a friendly brawl on Android, my screen shows friendly brawl but my friend shows 60 card deck, and when I select a brawl deck it says invalid deck option. And vice versa, when they send one to me. This will then bug the game and will have to close the app fully.

    33 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Bug loading challenge match

    Whenever challenging a friend to a 60 card match on mobile magic arena it gives error for mismatched settings involving best of x matches and doesn't load the match. This has happened back to back 4 times trying to challenge same friend in both best of three and best of one matches. Happened also when my friend sent the challenge instead of me.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Turn Skipped due to Opponent's aniamtions

    Hi,

    My turn was skipped while playing against the Heliod/Scurry Oak infinite combo deck. My opponent is playing each turn to maximize the number of squirrels created without taking steps to winning the game, just running out their time and somehow also skipping my turn because. I have not conceded due to having outs, but if my opponent just keeps timing out, I cannot play. My only complaint here is that my turn should not be skipped sue to my opponent's actions.

    21 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  19. Not able to log in, Asset Error Detected

    Not able to log in, Get error message Asset Error Detected. Usin Ipad

    13 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Can’t launch the game

    After update it doesn’t even launch the game ..any to do ?

    13 votes

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    0 comments  ·  Gameplay  ·  Admin →
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