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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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6892 results found

  1. GreError

    I had ~8 tokens of Ratadrabik + 2 tokens of Teysa Karlov as well as:
    Sheoldred, Trostani Discordant, Lurrus, Kethis and Old Rutstein
    when the opponent casted Blood on the Snow which got the stack up to ~254 or 256 and ended the game on a draw due to some 'GreError'

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Scute Swarm Bug

    The game times out on you if you reproduce too many scute swarms with a life gaining card like Prosperous innkeeper. I timed out because I made 175 scute swarms plus added those life counters and it would not let me skip the scute swarm making graphics or move onto my next step. So it prevented me from attacking to end the game and then from taking another turn until my timer expired.

    27 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  3. Bug with disconnect and reconnect, 5/5 reproducible

    Steps to reproduce:

    1. Play any format,
    2. Disconnect (for instance shut down the internet connection),
    3. Close MTGA Client,
    4. Reconnect to internet then start a new MTGA instance,
    5. Continue the gameplay and finish the matchup.

    Expected: The UI should be exact the same as the normal UI
    Reality: We see a black screen.
    Reproducible: 5/5

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. 10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Interaction Anointed Peacekeeper

    The Card states "As Anointed Peacekeeper enters the battlefield" but there was no way of interacting. I had a Lightning Strike in Hand, but the card hovered over the battlefield as if it would state "when you cast Anointed Peacekeeper".

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. broken game (RNG and now sounds in latest patch)

    FIX THE **** RNG jesus horatio.. its not real RNG it ruins the game.. drawing multiples of cards back to back in a row that you just added to your deck is not random.. its been years.. fix the **** game...

    sound is broken with new patch... theres a reddit forum post about it.. bad coding makes the sound stop after some processes get overwhelmed..

    would not expect this from such a big company that makes so much **** money.. really sad. ive been waiting for RNG to be fixed for years.. still nothing..

    13 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Bug: Ranking up not working

    I am playing on PC and after winning three battles in "standard ranked" my rank wont go up.

    Loading screen appears after battle "waiting for server" and rank progression does not load up.

    I closed and started the client again, but did not solve the problem.

    Log attached.

    69 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  8. Ban Minion of the mighty

    I would like someone to answer me …is it normal that I lose my match just able to play a land and a creature ?

    Do. U think it’s nice enjoy this kind of games ?

    22 damages while I have time only to play one land ?

    Ok the game is fast but this is comic ridicolous..it’s something the players will leave the game because it’s unreal

    14 votes

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    16 comments  ·  Gameplay  ·  Admin →
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  9. Scurry Oak + life gain = broken

    Ban Scurry Oak please...as other posts..this combo with enchantments like Ajani's welcome is pure brokeness

    16 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Sideboard bug

    Actual Outcome: Best of 3 sideboard reduces in size to 7-card Best of 1 sideboard. Remainder of sideboard edited out of the deck after match.

    Desired Outcome: That whenever I challenge a friend to a Best of 3 match that the game allows each of us to use our selected sideboards. That I will not have to edit the deck to add the sideboard back into the deck for the missing cards.

    I have had this happen numerous times with two different friends. I also have no issues using the Best of 3 sideboard during normal Traditional matches. The issue…

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  11. card frozen on stack

    Playing on the iPhone (11). went to cast elite spellbinder and the game lost connection for a second. when it re connected the spellbinder was stuck on the stack position. play proceeded normally but I could not interact with the spellbinder. it would highlight blue at the start of my turn like other cards in your hand you can cast, but then it would go away if i did anything. card was still on the stack when game ended.

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Crew/ Blood token sacrifice bug

    When trying to sacrifice a blood token or trying to crew a vehicle the game freezes and will not let you proceed, it will run your timer until you pass the turn over to your opponent or concede.

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. March of Swirling Mist

    During a sealed event for neon dynasty, the card 'March of Swirling Mist' failed to do anything, costing me a game. I selected a value for x, paid the mana, and it didn't let me pick creatures to phase out.

    27 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  14. Cant Challenge Player

    Every Time i go to challenge a specific player, will let me select a deck and type the name in but it says "cant submit deck" I am using the premade decks. Then when you retry you timeout of server connection. This issue has persisted since the last update. Hope it will be fixed soon

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Can’t Target Sheoldred, the Apocalypse

    Can’t target Sheoldred, the Apocalypse with neither Infernal Grasp nor Soul Transfer. Could target all other creatures.

    6 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  16. Server Connection Issue

    I was casting Shivan Devastator, when the connecting to server screen popped up right before I could select a value for X. Once the server reconnected, the Shivan Devestator remained suspended as shown in the attached screenshot. Previously I had cast a Time Warp I had gotten from Key to the Archive, after attacking with my Ancient Copper Dragon so I could get the treasure tokens to cast the aforementioned spells. Had there not been a server issue, I would have won the game right there, as the Time Warp would have allowed me to attack again. Instead, I almost…

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  17. Please don't have rebalances done for Alchemy affect Historic

    Changes to ban/suspend/rebalance cards in Alchemy should have no impact on the cards in Historic.

    If a card is problematic in historic and you want to re-balance it specifically with that format in mind rather then ban it then I'm fine with that (though not everyone is).

    As a historic player I get excited for the most powerful cards that come out with each standard set since they are the most likely to be playable in historic. But them being powerful also means they are now the most likely cards to be nerfed based on Alchemy power level which dampens…

    60 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  18. Bug with fight rigging

    Two fight riggings on battlefield, with hidden away cards. One 6 powered creature on battlefield. Both fight rigging triggers go on stack at beginning of combat, I resolve the first by putting a counter on my creature and the hidden away cards come into play. When the first trigger is resolved the second trigger disappears from the stack and my second hideway cards stay exiled on fight rigging.

    15 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  19. Premier Draft Gone

    Was 3-0 in a Premier Draft of DMU and got paid out 1000 gems and can't rejoin. Please refund the original 1500 entry fee

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Weatherlight Compleated Oni-Cult Anvil Bug

    Weatherlight Compleated does not properly gain counters when constructs created by Oni-Cult Anvil die or are sacrificed.

    7 votes

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    2 comments  ·  Gameplay  ·  Admin →
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