MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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7595 results found
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Crashing Problems
Game keeps crashing after a little bit during games. Happened at least 4 times consecutively.
23 votes -
Event ended even though I won
I just experienced a bug where I won my sealed game (opponent conceded) but my run ended as though I had lost.
7 votes -
Game registered as loss that I actually won
I won a game by casting Crushing Disappointment with opponent on 1 life and me on 17 (I think - double digits anyway). Arena registered it as a loss. My 3rd loss as well so I couldn't play any more games with my draft deck!
System says "Sorry, we couldn't submit your request" so I'm trying without the game log now.
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Magic The Gathering Arena 2023.03.06 - 15.42.16.03.DVR.mp4 46205 KB -
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UTC_Log - 05-27-2021 02.58.29.log 273 KB -
UTC_Log - 05-17-2021 22.29.07.log 306 KB -
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454 votes -
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march of the swirling mist
March of the Swirling Mist failed to target anything, with X being paid to target 7 creatures. Total casting cost paid was 8 blue mana, during opponents combat, to target seven attackers. The spell was successfully cast before damage or blockers we assigned, and went to the graveyard before targeting anything. I am extremely disappointed that most of this games issues points to bad management, employees, and the life span of interest Wizards may have come to expect from it's customers. I hope to see balance changes between Wizards perceived reality and the one We experience as customers.
11 votes -
Auto-pass
New year, same bs they won't fix. Auto pass still doesn't work after 4 years. Also, we th the addition of Alchemy it now the default game mode when swapping decks. Get rid of that sh*t. Ok? Ok.
7 votes -
Queen Allenal of Ruadarch plus
So, lagomos once per turn creates a 2/1 elemental token with haste with sacrifice it at the beginning of the end step and Queen Allenal says, whenever a token would be created on your control, you create that many tokens plus one 1/1 soldier token. What was happening is that the token that Queen Allenal was creating were being sacrificed at the beginning of my end step, and i think this should not happen.
9 votes -
App crashes when entering Play queue and when entering Pet selection
App crashes when entering Play queue and when entering Pet selection
Need to restart app. Tried to completeley remove app from mac but issue persist. When issue shows up while waiting to enter a game and I restart the app during game can't use emotes features at all and when game ends it stucks at black screen and need to restart again. I attach game log and apple report about crashes.5 votes -
Stone brain
Stone brain does not work at all. It freezes my game. I never get to pick opponent's card. The freeze lasts until all timeouts used. Many people report the same problem. Why hasn't this been fixed?
8 votes -
Heliod/ Scurry Oak
My opponent placed so many triggers on the stack that it timed me out of my following turn, allowing them to attack and win. Please fix this.
8 votes -
Scute swarm crash
Game crashed after 200 scute swarm tokens pc
21 votes -
Phyrexian Dragon Engine ETB
Phyrexian Dragon Engine's ETB ability doesn't trigger when it enters the battlefield from the graveyard using Rivas of the Claw's ability.
- Play Rivaz of the Claw
- Discard Phyrexian Dragon Engine (ex: by using Tormenting Voice)
- Cast Phyrexian Dragon Engine from the Graveyard using Rivaz of the Claw's static ability.
- Observe Phyrexian Dragon Engine's ETB ability trigger
Result: Phyrexian Dragon Engine's ETB ability does not trigger.
Expected Result: Phyrexian Dragon Engine's ETB ability triggers as expected.
Platform: Android
6 votes -
Game freeze completely and bug. Had to restart the whole game
- I play a game of ranked explorer.
- Turn 2 the game freeze completely.
- I restart the game after saving the logs
- I come back to the game but I lost 2 turns and lost a game that would be won since I had exactly the appropriate counter strat card in hand and would have play it on my turn 2.
Expected result : the game don’t randomly freeze during ranked games.
Actual result: the game randomly freeze and bug.
I was playing on IPhone. This happens often on the phone but very rarely on the cpu. It should not happen…
8 votes -
Network Error
i launch the client but i cannot log in becuase im not able to get collection or there was a problem when communicating with the server: Network Error.
Pls fix it.
It's a week now the client is very slow8 votes -
Bugged Interaction: Ivy, Gleeful Spellthief and Winterthorn Blessing
If Winterthorn Blessing is cast targeting a creature to grant a +1/+1 counter, but not targeting any creature to tap, Ivy will trigger, but the copied spell is replaced by the opponent's cardback and does not resolve. The cardback remains on the stack as a visual bug.
The expected result would be a +1/+1 counter on Ivy.
PC, the bug is repeatable
12 votes -
Opponent's triggers caused my timer to run out instead of their own
My opponent was playing Heliod Company and put hundreds of triggers onto the stack during both my turn and theirs. They used up their timer, and once that ran down, the client started using my extensions to resolve their triggers. Then it made me skip part of my main phase (I had two copies of Devilish Valet and would have been able to deal enough damage to kill them, even at their high life total). This was a very frustrating experience.
8 votes -
sideboard visual bug
When playing the second round in Standard Ranked Battles, the card column becomes completely white, and the sideboard becomes mosaicked, making it impossible to check the cards.
6 votes -
Game froze during starting game, before mulligan. Opponent used all his timebank but nothing happened.
Game froze during starting game, before mulligan. Opponent used all his timebank but nothing happened. Had to exit game and lose elo.
5 votes -
Griefing/Roping is ruining the game.
Players roping while losing without being penalized is the second most obnoxious thing in this game after the rigged matchmaking, we're already tired of reporting this abusing behavior, when are you going to do something about it?!
12 votes -
Waiting server is soooo long !!!
When I'm waiting more the response of arena instead of playing, it is URGENT to do something.
Really, I can't wait 3 min then plays 2 min.....7 votes -
Mac OS not displaying card names or power/toughness
With the brothers war update on Mac OS, I haven't been able to see the names of cards or their power/toughness either in a match or deck builder.
9 votes
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