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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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7930 results found

  1. 5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Matchmaking too difficult

    The matchmaking is ******, always no funny games, when I change my deck, the opponent change too and no funny game too, you are creepy moneymaker...

    13 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. 9 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  4. matchmaking

    i'm really sorry about that but magic sucks.
    the matchmaking is something really idiot ... if you play a certain type of deck you will fight against the same fricking deck .. i mean controll stupid deck .
    do something about it .. do it randomly ... because i can't believe that the people just play those ****** deck

    38 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  5. Storm Combo Timer Problem

    I was playing a Grapeshot deck. My opponent was at 81 life, so I had to storm off in a round. Even though I was non-stop playing, my timer ran out. I had to dig through my deck really hard and had only gotten my counter somewhere into the high 30s. I decided that since the timer was about to run out I'd at least show my opponent that I had the Grapeshot in hand with a lot of stacks and hope they would resign.

    They did not, and after the timer ran out, the remaining grapeshots went to my…

    13 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  6. Rem Karolus - Damage Prevention Broken

    Rem Karolus - the damage prevention doesn't work... fix please.

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. 13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Stuck at loading initial scene: PC

    Upon opening MTGA the program hangs at "Loading initial scene" on PC. Resets, computer restarts, uninstall/reinstall does not solve the issue.

    35 votes

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    13 comments  ·  Gameplay  ·  Admin →
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  9. iPad Pro can’t block

    iPad Pro 12 inch w/latest updates as of 6/8 cannot block during the tutorial. It stays stuck when prompted to drag or click to execute block.

    20 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  10. the script is rigged

    I demand a refund of my latest draft. Look at the screen shot and tell me what kind of scripted nonsense is this?

    I drew 13 cards and ELEVEN OF THEM ARE LANDS! The same opponent that I played against in the first round, I drew TWO LANDS from 14 cards!

    I demand a ******** answer or I swear I am forming a committee to press a legal suit against WOTC for SCRIPTED CHEATING of players money and time.

    This is ABNORMAL BUSINESS PRACTICES and AN OUTRIGHT CRIME!

    13 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  11. CPU usage at 95%

    Ever since the last update, the game has been unplayable. It freezes and glitches and skips turns and is using almost 100% of my CPU on Windows.

    I can't play the game and won't be able to until this problem is resolved.

    I've tried the suggestions for freezing and have uninstalled/reinstalled and the issue remains.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. morbid opportunist did not trigger in arena cube

    My morbid opportunist did not trigger in arena cube, I didn't get my card and lost the game from the bug.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Getting kicked off repeatedly

    Since the last update, I have been getting kicked out of games (out of arena,, back to my phone's main screen) while on wifi or data, try to sign back in, make it to returning to active match, only to get kicked off arena again
    It doesn't happen constantly, but multiple times per day, which besides annoying, is also affecting my constructed ranking as I start matches that I cannot finish

    18 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  14. historic brawl

    Historic brawl commander pairing adjustments don't seem to be working. Getting paired with Golos time and time again is ridiculous!!

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. 132 votes

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    27 comments  ·  Gameplay  ·  Admin →
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  16. Not possible to see graveyard when sideboarding in mobile

    When playing on mobile (OnePlus Nord), it is impossible to see the graveyard and exile when sideboarding, as the header covers it.

    23 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Day/Night Not Functioning

    I'm playing on a Windows 10 machine, with the version of Arena released today.

    First game with the new set. I played two spells on my turn in order to flip my opponent's scary werewolf back onto its human side. The "Day" transition effect did NOT occur as my opponent's turn began. The indicator on the left side of the screen DID change to daytime (see attached screenshot). But my opponent's werewolf remained on its night side (see screenshot).

    You might want to fix this, y'all. It's only, you know, the key functionality of the headline mechanic of the set.

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Something is wrong with your shuffling system

    1. To recreate bug play on my account, I get absolutely ****** with my starting hands in draft I feel 85% of the time.
    2. Mac
    3. I always have to mulligan (~90% of time). I either draw 1/2 lands, no lands, or all lands. While my opponents mulligan ~30% of the time, meaning they get hands they are more comfortable with, way more often. Now if I stick with the 1/2 lands then I either get stuck only drawing lands or get stuck only drawing spells (~60% of time). My decks all have game suggested amount of lands/spells.
    4. I don't expect a…
    14 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  19. Program close

    The program close when on the play screen, before lanching a match. It look like a missing file: see debug.log

    [1130/224511.173:ERROR:directoryreaderwin.cc(43)] FindFirstFile: Le chemin d’accès spécifié est introuvable. (0x3)

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Sparky Remained on Screen During Draft Pick

    ドラフト中に画面上に光るエフェクトが消えない状態が続き、ドラフト終了まで消えませんでした

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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