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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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12726 results found

  1. 沈黙の蜘蛛、琴瀬

    Android版でプレイ中、「沈黙の蜘蛛、琴瀬」で相手の墓地のカードを選択後、対戦相手ライブラリーを選択するとサーバーの応答を待っていますとなりゲームが継続出来なくなります。
    ライブラリー内に同名カードがない場合は問題ないようです。

    1 vote

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  2. Ezuri, Stalker of Spheres

    The ETB - you may pay 3 colorless mana to proliferate twice - from Ezuri, Stalker of Spheres does not work properly when I had one mana from Rustvine cultivator hability with an oil counter on the battlefield.

    1 vote

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  3. Archangel of Wrath does no damage to Jace, Perfected Mind

    When double kicking archangel of wrath and targeting 2 planeswalkers for 2 damage each, damage targeting Jace, Perfected Mind does not result in loss of loyalty counters. On mobile android app, no logs.

    1 vote

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  4. 1 vote

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  5. Sword of Truth and Justice

    Card not functioning

    1 vote

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  6. Undercity Plunder did not conjure a card for me

    Undercity Plunder says op must discard two cards or else I conjure a random card from their library.

    Oppo had two cards in hand when I cast it, they only discarded one card, and yet I did not get to conjure a card. I've seen this work properly previously, possibly this is now bugged after the current update.

    1 vote

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  7. sideboard not working

    I was playing a match against a friend and attempted to use my Nissa to get a creature from the sideboard. Nothing happened. I have a standard 15 card sideboard with all 7 (because of the asinine rule you guys added to arena) that I should be able to access are creatures.

    I went into my deck after the match, all 15 cards are still there. I'm not sure if this is important, but the title "sideboard" at the top is in red letters. If this indicates an issue, there is no way to tell what it is. I checked…

    1 vote

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  8. 1 vote

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  9. Surge Engine and P/T modifying counters bug

    Layering issue when using Surge Engines second ability to modify power and toughness. P/T modifying counters placed prior to Surge Engines P/T modifying ability no longer apply their P/T modification after ability resolves

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Touch the spirit realm + Kami of Transmutation

    Bug in which if Touch the Spirit Real can exile itself due to being an artifact (with Kami of Transmutation for example), then it will not return to the battlefield.

    3 votes

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  11. Meathook massacre

    How is my opponent able to play meathook massacre after it was banned in standard? I am playing iOS standard

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  12. Reckoner Bankbuster not activating at instant speed

    Crewed and blocked with Reckoner Bankbuster, and tried to use the activated ability, but it would not work. I had 4 mana, still had 3 counters on the Bankbuster, and triple checked all of my cards and my opponent's cards on the battlefield; nothing should have stopped me from activating the ability.

    17 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  13. Thryx

    Thryx the sudden storm makes my opponent's spells also cost less/can't be countered. I tried to negate my opponent's zendikar roil and saw it was saying that am I sure to target it with negate. I checked everything and my opponent and me had nothing that would make my opponent's spells uncounterable, I had a Thryx, the Sudden Storm, which says that only my spells with mana value greater than 5 cannot be countered. When I went ahead to try to counter it, the negate did not work and Thryx showed the ripples that usually come from being the reason…

    11 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  14. Arena didn't pass priority to me during declare attackers / declare blockers step costing me the game.

    I had a board full of green creatures, Karn the Great Creator, one untapped land, multiple tapped snow lands, Sculptor of Winter and a food token on board. My opponent cast Brave the Elements, giving his board protection from green. I passed priority then, hoping to activate the food token after my opponent declared attackers. Sadly it didn't happen - my opponent attacked me and before I could react I was dead. The game didn't grant me priority to untap my land to pay for food token sacrifice.

    I ended up on -2 life so the food token would give…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Game gets stuck

    TLDR: The game got stuck without any apparent reason, here the details:

    1.   Give us the steps to reproduce the bug - Random game, can't say how to reproduce it
      
    2.   Note which platform you’re using (PC, Mac, Android, or iOS) - This time happened in my MacBook, but this happens SUPER frequently in Mobile (at least in 2-3 out of 10 games)
      
    3.   Enter the actual results you’re experiencing - I can't perform any action in the game; I can open the settings menu and click 'concede', but nothing happens. I do visualize the two timers running out, after the second timer
    2 votes

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  16. Squee pet selected, wrong (Goblin) pet showing

    I have selected the Squee Goblin pet for a deck, but instead it shows the Otarian Goblin.

    2 votes

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  17. auto defeat

    i got a sudden "defeat" screen whilst playing a game in unranked.
    that was 18 december 2022

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Cards destroyed stay on the battlefield

    Today, while I was playing a draft, the destroyed cards would stay on the battlefield. They didn't attack, could be used or had any interaction with cards in the game, BUT they didn't appear in the graveyard, so they couldn't be reanimated (I lost one match because of this, since my dead creature was in the battlefield, even though it has received a disenchant some turns before).

    Attached are the log and a screenshot to illustrate the situation.

    Thank you!

    2 votes

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  19. Deathtouch not proccing since last maintenance

    Deathtouch hasn’t proc’d since last maintenance. Using Venom Connoisseur creature ETB mechanic, Deathtouch no longer working even with the little Deathtouch symbol appearing. Had instances of solo VC with Deathtouch not killing a bigger creature (no first strike), as well as a board full of 1/1s all with Deathtouch not killing anything after combat damage was assigned. All creatures assigned damage as if no Deathtouch was applied.

    On 2022 12.9 iPad Pro running iOS 16.2. No screenshots available.

    2 votes

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  20. Client getting stuck when timing out with one target selected for compulsorily multi-target spell (Sylvan Smite)

    I was playing a game of Brother's War Alchemy (yes, this was a long time ago - I tried to submit a ticket then, but I couldn't log in with either Chrome or Firefox to access this page - the same problem persists, but this time I decided to try Edge when reporting another bug and it worked for some reason - and then remembered this old bug; the "sign in" button on this page:
    https://mtgarena-support.wizards.com/hc/en-us/signin?return_to=https%3A%2F%2Fmtgarena-support.wizards.com%2Fhc%2Fen-us%2Fsignin%3Freturn_to%3Dhttps%253A%252F%252Fmtgarena-support.wizards.com%252Fhc%252Fen-us%252Farticles%252F115004569843-Report-a-Bug
    just brings back to the same page itself that the button is on)

    Anyway, sorry for the tangent...

    I was playing a premium draft…

    1 vote

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