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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9610 results found

  1. corpse cobble

    Corpse Cobble is exiling the cards when you are sacrificing the creatures.

    When I cast corpse cobble it is sending Corpse Cobble and sacrificed creatures to exile. Making spells like Ebon Death pointless.

    2 votes

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  2. Instead of ranking up to Mythic, rank changed to Diamond 4 upon win

    My rank was at Diamond 1, one win away from a promotion to Mythic. When I won my next standard ranked game, instead of the expected result (my rank changing to Mythic), it instead changed to Diamond 4. It isn't just a visual bug as I checked my profile and played another game but my rank remained in Diamond 4.

    Playing on Mac, this is the first time it's happened. Nonetheless this is quite frustrating as I've spent a lot of time playing through Diamond and was excited for the promotion to Mythic.

    Is there any solution to this /…

    12 votes

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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  3. Creatures moving on triggered abilities and targeting

    When abilities get triggered or selecting creatures with a triggered abilities, creatures move around, often putting them where other creatures used to be. This makes it so targeting specific creatures (especially with with damaging abilities to be more inaccurate). This is an issue that has existed from the beginning of arena, but is more pronounced with mobile as distance between cards and board is much smaller.

    The end results is targeting the same creature twice (dealing 2 damage to a 1 toughness creature), targeting the wrong creature, and ultimately going from winning to losing (especially if they get triggered abilities…

    7 votes

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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  4. 157 votes

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    52 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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  5. After a victory, I lost a bar in my rank standings instead of gaining one.

    The person I played against conceded the match and it said victory but I still lost a bar in my rank progression.

    32 votes

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    5 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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  6. Getting kicked off repeatedly

    Since the last update, I have been getting kicked out of games (out of arena,, back to my phone's main screen) while on wifi or data, try to sign back in, make it to returning to active match, only to get kicked off arena again
    It doesn't happen constantly, but multiple times per day, which besides annoying, is also affecting my constructed ranking as I start matches that I cannot finish

    4 votes

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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  7. Crippling Fear targets all types

    The card "Crippling Fear" just hit all of my cards because my opponent did something in their menu that allowed them to select a "...placeholder 401" creature type. Seems like some super sloppy QA on menu options or there's a hole the code that is blaring. Please address, thank you!

    3 votes

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    2 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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  8. Blood Reasearcher not gaining counters from ability

    Playing against a Blood Researcher, despite the player sacrificing several pests their blood researcher never had any counters added to it

    2 votes

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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  9. Bug with NOT paying with treasure and Kalain, Reclusive Painter.

    I just lost a game due to a bug associated with Kalain, Reclusive Painter. It's annoying that there's no automatic way to NOT use treasures to cast a creature when you have Kalain on the battlefield. I very often want to play Kalain on turn 2, Skullport Merchant on turn 3 (without using treasure) and then something big on turn 4 such as a Goldspan Dragon with 2 +1/+1 counters on it (which is what I was trying to do in this case). It's been easy enough to work around the auto-pay feature by manually tapping lands until today. I've…

    3 votes

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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  10. Was not able to pay for my spell, even though I had enough lands. Before that I was forced to discard from 7 to 6.

    During a sealed deck event I encountered some weird gameplay difficulties. First the connection dropped for some seconds. Then I was forced to discard from 7 to 6 EOT. And then the next turn was not able to cast a spell for 3W, even though I had enough lands.

    2 votes

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  11. side and friends

    side whit only 7 cards in b3 big problem during a tournament

    list frinds desapear no possible interactions whit friends

    5 votes

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    2 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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  12. Historic Brawl

    why can't I play Historic Brawl anymore? I don't understand why it's gone

    6 votes

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  13. 2 votes

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  14. Product Suggestion Details

    Rat Colony should be banned in historic brawl. Historic brawl is supposed to be singleton and I just lost to a guy who just kept throwing out rat colony over and over

    2 votes

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  15. even though I've been winning matches my rank progression doesn't go up

    I've been in platinum for a little while, I'm in plat 4 and even though I've been winning matches the progress bar doesn't go up at all.

    6 votes

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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  16. can't exit revealed card screen

    Im on a PC
    the player played a card which showed revealed cards and once i clicked it I couldn't exit that screen even when i clicked "done" at the bottom. this caused me to time out. Username is LadyGray28507

    2 votes

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  17. Torrential gearhulk did Not trigger etb effect

    I casted my torrential gearhulk and it did not trigger his etb effect. I assume i could have won because I had spells in my graveyard.
    Playing on iOS in the arena cube event.
    thanks a lot

    7 votes

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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  18. Arena Timer and Animations

    When drawing your deck with Demonlord Belzenlok, the animation of the card drawing causes you to time out.
    Casting Demonlord Belzenlok on a large deck with only 4 CMC+ cards causes you to draw your whole deck, but the animation causes the fuse to run, even though there's no available game actions.
    (PC Issue)
    Perhaps Adding a "skip animation" feature

    14 votes

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  19. direct challange with a friend, for brawl.. and try to choose a deck or change deck, they show as invalid

    direct challenge with a friend, for brawl.. and try to choose a deck or change deck, they show as invalid

    2 votes

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  20. Davriel offers not working

    After activating Davreil, Soul Broker's 2nd ability to accept an offer and condition, the offers never loaded on the screen, i have attached the capture log and a screenshot

    2 votes

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