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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
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Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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13182 results found

  1. Timeout issue

    Stack Timeout is occurring - I'm running Scute Swarm and Ancient Greenwarden alongside Prosperous Innkeeper - This means the stack can easily be over 125 in 'height'

    Because the system then 'works out' each part of the stack individually it then:

    a) Goes into Timeout Timer mode
    b) Says that I am taking the same action - if I don't change my action it will be a draw

    Neither of those are correct

    Either you need to resolve the stack simultaneously in this case or allow time for the stack to complete

    6 votes

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  2. verdant command bug

    Attempted to counter a planeswalker loyalty ability on the stack, was unable to select "counter target loyalty ability" option.

    25 votes

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    24 comments  ·  Gameplay  ·  Admin →
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  3. Karn, living legacy

    While playing on the mobile game I used Karn, Living Legacy’s ultimate ability. I had several different types of lands out (maybe 6-7). When I tried to tap my power stones to do the 1 damage, the tab that allows me to stop or skip phases was in the way and it was blocking the power stones so I was unable to use them. My time ran out and I was forced to go to the end phase and unable to use the ability. Please make it so the power stones or mana move to allow me access to use…

    1 vote

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  4. No Audio at all.

    My game has no audio after an update about a month ago, i've reinstalled the game multiple times (at a 7gig downloaded each time) , making sure to delete all local data and updated my audio drivers, and the game still has no audio. I've taken to playing on my phone because no audio sucks. Please help me fix this

    ok, uninstalled using Revo Uninstaller, connected vpn to the US, redownloaded and installed from the link you sent me. Still no audio..

    1 vote

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  5. Land glitches out

    T4 dropped a Den of the Bugbear that should've entered tapped. It shows it standing upright on my field. Can't click it. T5 I can't use it to cast Jegantha. I closed the app and when I reentered the match the land was back in my hand. The tempo loss cost me that match. Using Android on galaxy note 10+.

    1 vote

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  6. Took too many wildcards from me

    I only play historic brawl so I only need 1 copy of a card. I clicked on a rare card to draft it. I have 5 rares which would take me down to 4 rares. Then I got a network/server error. pls try again later. I tried it again. It didnt work. same error. Then tried again. It went thru the graphics of drafting card. It took 3 wilds from me. I only wanted 1. Please return 2 wild rares to me.

    1 vote

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  7. Balancing pvp color challenge matches

    I'm a new player to arena. I was playing the final Ajani Goldmane color challenge where you face another player/pvp. I played a white deck that, while it had a few additional cards swapped in, the majority of the deck was comprised of the introductory cards that you receive in the beginning of the game.

    I played against a person piloting a mono blue taking turns deck that had well over 170 cards. Please see attached pictures . The game took far, far longer than I would have ever wanted to play. It was brutal and not fun at all.…

    1 vote

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  8. Two Rules Bugs that are not Consistent with MTGA but Would be Legal in Paper Magic

    Talking with a level 5 judge, there seems to be some rules errors that MTGA has had since BRO was released (I have yet to reconfirm this since Alchemy BRO and this week’s update).

    0) My opponent should have won this game. I unfortunately don’t know what buttons they pressed. They clearly looked to try to do the following and still lost the game, because they couldn’t pay:

    The turn prior, opponent casts !Pact of Negation. Moving to the next turn's upkeep with the trigger on the stack and Goblin Charbelcher in play: opponent responds with the Charbelcher to deal…

    1 vote

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  9. Scheduler skipping turn while "channel" ability in hand

    As title says.

    Reproduce:

    • unearth something
    • have "touch the spirit realm" in hand
    • i could have used ability instantly after attacking
    • instead i decide to use at end of turn so my creature is in exile the whole of opponents next turn ( was vs. mono black - u guess why )
    • even used priority with ctrl ( not enough time to hold full controll when i remembered turn scheduler does weird things )
    • turn is skipped , creature is sent to exile without a chance to push ability onto the stack

    here is the official ruling for unearth:

    If…

    1 vote

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  10. Ilysian caryatid bug

    Ilysian caryatid's mana ability add a green mana, but I can't use the mana to cast my spell

    1 vote

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  11. gate titan

    「混沌製変異」でファイレクシアへの門を戦場に出し、相手の「産業のタイタン」を生贄に捧げたあと、「産業のタイタン」は墓地ではなく追放領域にいました。これのせいで私は「作業のタイタン」を戦場に出すことができませんでした。

    ーー

    I put "Portal to Phyrexia" onto the battlefield after "Chaotic Transformation" was casted, and my opponent sacrificed "Titan of Industry," the "Titan of Industry" was in the exile area, not the graveyard. Because of this I could not get the "Titan of Industry" onto the battlefield.

    1 vote

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  12. requires restart

    1) After duels, Arena frequently displays a black screen and does not advance, therefore requiring restart.
    2) In-duel, if the opponent is roping, it often means the game isn't displaying what the opponent last did and I am roping. Because of this, anytime the opponent's rope is displaying, I must restart to avoid losing to timeout myself. My internet connection is flawless; MTGO and Twitch streams for instance work while this is happening in MTGA.

    Both these issues have persisted for many weeks and possibly months.

    1 vote

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  13. Kor blademaster doesn't have or give double strike.

    Kor blademaster doesn't have or give double strike. This ismt the first time. It has now happened during ranked games and an event. I may or may not have won the games regardless but this guaranteed that I lost it. How am I supposed to get a screenshot of this happening?

    1 vote

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  14. Squee wouldn't cast from my graveyard

    I was playing an event and it just wouldn'tlet me cast Squee from my graveyard, despite having 4 cards in my hand to discard and the mana available. It literally cost me the round.

    1 vote

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  15. Soul Shatter not checking highest CMC

    In MTG Arena on IOS when "Soul Shatter" is used , wording is "Each opponent sacrifices a creature or planeswalker with the highest converted mana cost among creatures and planeswalkers they control".

    Opponent had a token creature and a non token creature and was allowed to choose the token creature to sacrifice (or creature of lesse CMC).

    This has occurred on two separate occasions with different opponents

    1 vote

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  16. Cut down cost wrong

    Twice in a row did the cut down tap two lands instead of just once. Playing on iPad

    1 vote

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  17. Fading Hope bugged and working on creatures with higher mana value then stated on card

    I had Fading Hope work on my Liesa, Forgotten Archangel whose mana value is almost double the amount that fading hope should effect. her mana value is 5, 2 plains, 1 swamp, and 2 of any color(colorless number). fading hope states it effects cards with a mana value of three or lower. so Liesa shouldn't of been a target for Fading hope. so just a super strong bug? or are you calculating mana value as just the colorless number now?

    1 vote

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  18. Winota, Joiner of Forces Mechanic Bug

    I play Winota, Joiner of Forces on iOS via the Arena app. When I last played her in Brawl, her mechanic worked just fine. However, upon playing this evening (after not having played on the app for a few months) I noticed that her mechanic was not working properly. Instead of triggering each time a non-human creature attacked, Winota only triggered a single time. For example, I attacked with two goblin creatures and a few non-human tokens and only got one trigger off of Winota. I’m not sure what happened, but her mechanic isn’t working like it should. I’ve played…

    2 votes

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  19. MTG Arena Freezes/Stops working during tutorial game w/Bolas

    Not an idea, but a bug. During the Tutorial game with Bolas, the game stops working during his turn. It happens in several different places within the tutorial game, so there's no one spot that it keeps happening. It's ALWAYS on Bolas's turn, though. Log attached.

    2 votes

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  20. infinite loop

    Loop detection, please do something for loop detection, it will not be difficult and you may prompt something like "how many times do you want to repeat this etc"

    It ruins the game when you need to wait minutes for another opponent to finish doing something tedious and is annoying form the executor as well (I did it too).

    Also they use it to trick the system, last time during my turn they started the combo and even if I was going to win the system gave us a draw for timeout.

    9 votes

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