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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

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  2. Enter your feedback
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Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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14865 results found

  1. Trigger of Robber of the Rich does not resolve

    Was playing Standard Ranked (best of 1) and was attacking with Robber of the Rich. Had more cards in my hand than opponent. Ability of Robber triggered, went on stack, but card from top of opponents library was not exiled and badge representing ability of robber was just static on right side of the screen. Next turn ability of robber triggered correctly. This happened more than once today.

    32 votes

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    13 comments  ·  Gameplay  ·  Admin →
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  2. Game crashes during matches and after restart

    Game crashes during matches after installed today's patch. I lost 3 games of M21 draft and I am very disapointed. When I restart immediately the game it then crashes during the game loading page. I tried to download and use MTGAInstaller.exe referenced in the MTGA support sheet for game crashes but without success. See attached screen for the error message.
    Please can you fix the issue, and emit a refund if my 10,000 golds for this first M21 draft ... ?
    Thanks

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Loss game without a loss condition

    I am on my turn, with a lot of life, no possible condition to a lose game, attack and the game reproduce the animation of a loss game and appeared the message "defeated", like if I did concede game. But the only thing I did was declare attackers. 2 different times, on 2 different games, on 2 different situations. Both games on ranked.

    38 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  4. Moraug skipping first combat phase.

    Good day and happy holidays everyone.

    So the bug is happening when using the card Moraug, Fury of Akoum.
    When we play the land on the first main phase we dont get the extra combat phase it skips the first combat phase and goes directly to the aditional combat phase from Moraugs landfall hability.
    When we play the land on the second main phase we do get to play the adittional combat phase.

    It does create problems this bug when u want to play ur lands on first main phase to be able to cast other spells that can be…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Marauding Blight-Priest triggers the turn after Blight-Priest was sent to the graveyard

    I was playing in Premier Draft Zendikar Rising. My opponent had a Marauding Blight-Priest in the graveyard (from a previous turn), but when my opponent gained life the Marauding Blight-Priest drain triggers continued to occur. The match was between Waffleosophy and Kevlar0808 and ended at around 8:10 PM EST on 11/24/20. Please contact me for any further questions. Thank you.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Mirror Shield vs Deathtouch

    Mirror shield reads: "WHENEVER a creature with deathtouch blocks or becomes blocked by this creature, destroy that creature."

    Emphasis on Whenever, because the definition of whenever is: at whatever time, on whatever occasion. - Oxford languages

    If the intention is to only destroy creatures with deathtouch who temporarily have the deathtouch ability, please try to explain that in the card details to mention that it only applies during the "block" phase or something similar.

    Thanks.

    14 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. brazen borrower

    Brazen Borrower could not target glorious anthem in a standard match. My opponent had some tokens, Basri Ket, Hushbringer out. I couldn't bounce the anthem and I lost the match because of it.

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. Lost draft game on network error

    Lost quick draft game when Arena disconnected on network error, then gave an "Asset error occurred" message on relogin, then I lost the game because of the relogin time :(

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Opponent segregation makes this a very unenjoyable game. Program chooses opponents based on decks used. Needs to be random.

    The deck I use determines the deck I will face. This is unrealistic. Opponent selection should be either entirely random or by deck ranking based on performance. As things are, a deck becomes boring because it faces ONLY the same type of deck over and over again. A few decks fall into the program's algorithm for multiple deck types and that is more enjoyable, but it only makes the opponent selection algorithm obvious. MGTA needs to be more like MTG real-time in opponent selection - random or by deck ranking.

    27 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  10. Attack All does not give the option to exert I Amonkhet games

    with a number of attackers on the field the game was over if I am allowed to exert my attacker that gives +1/+1 to all my attacking creatures--it skipped any option to exert my attacker and I eventually lost the game.

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Player Rank is not increasing past gold tier 3.

    Every match I win in standard ranked for the last week or so has not been contributing to my player rank. My rank shows one notch shy of completing gold tier 3. No telling how far past that I should be by now... Whenever I lose a match, however, my rank does go down... so Ive got that going for me... not... Again, I spend 100-300 a month on this game, this is not acceptable.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. 強迫を使用すると相手の手札が見えなくなる

    使用機種 android
    強迫を使用した後、再度相手の手札を確認して完了ボタンを押すと相手の公開情報となった手札が画面から消えて見えなくなる。

    後からドローした非公開情報のカードは画面に表示される。

    また画面から消えたカードはスタックに積まれる際も画面に表示されず、そのままゲームを続行していると自分の手札から呪文を唱えられなくなる等別のバグも併発している。(タスクキルで回復できる)

    また再現性は不明だがそのまま続行したところ自分のライブラリートップがカード効果等を使ってない状態でカードイラストが逆向きのまま見えている状態にもなった。

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. installer does nothing

    i click at mtg installer and nothing happens. tried a lot of times, it always worked, after unninstall and download the installer again it stoped working, i execute the installer and nothing happens. i have spent lot of money on cards in the game, you guys should fix that, or else everyone will have to know about this risk of losing the money you spend on this buggy game

    6 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  14. Black Cards During Mulligan

    I can't see my cards during the mulligan phase.

    15 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  15. Giant/land enchantment

    when i play giant and click on my land whit enchantement on it they bug and i cant do nothing and a loose

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Game crashes

    Game crashes during my second draft match

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. did not receive the mythic rare card at Core 2021 Master Level 90

    did not receive the mythic rare card at Core 2021 Master Level 90

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Draft games more likely to get mana *****

    In draft games it is very likely that you will get a scewed draw, generally I find it is to the side of not enough lands.

    I have missed the third land draw many games.. this leads to losing most of the time. The last 3 drafts i've played i've had mana ***** in 6 games of 15... that's a ridiculous amount for a deck of 40 cards with 16 lands.

    This is still happening, my latest foray into draft, 4 games, mana flood 8 lands 13 cards, mana screw only 2 lands for several turns. mana screw again and…

    15 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  19. Outlaw's Merriment and the New Party Mechanics

    So, Outlaws Merriment, a wonderful party enchantment (in theory) is missing ETB triggers for the party mechanic.

    I observed in my game that the Nimble Trapfinder cannot see the tokens entering the battlefield from Outlaws Merriment.

    It says it is unblockable "if you had another Cleric, Rogue, Warrior, or Wizard enter the battlefield this turn." It does not specify nontoken, so the tokens from Merriment should work.

    However, it never becomes unblockable due to the tokens entering. So, this is just a missed interaction that needs a fix.

    5 votes

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  20. 18 votes

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    7 comments  ·  Gameplay  ·  Admin →
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