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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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16236 results found

  1. Hexproof or protection vs “destroy all” type of cards

    So I read that hexproof or protection from doesn’t protect from “affect all” type of cards (e.g. a card with “destroy all creatures” destroys even creatures with hexproof or protection).

    The reasoning behind this is completely flawed on a mathematical/logical level.
    Let me explain.
    Hexproof or protection state the card can’t become the target of … or that it can’t be target by so and so.
    That’s where your logic for the explanation comes from BUT that’s also where it breaks.
    You assume, that, for example “destroy all” effect, doesn’t specify particular cards therefore it does not have a target,…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Mindleech Ghoul did not resolve. Unable to Play.

    Could not cast Creature. Card did not resolve or return to had. Unplayable card.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  3. wrong life gain damage

    My opponent hit me for lethal, but I had life gain to prevent that from happening and I lost. You could see the life game happen after the defeat page came up

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Didn't receive mythic card reward from mastery

    I was playing standard ranked and was going to hit level 29 on the mastery pass rewards. After the match, I gained enough experience for level 29 but I never received the mythic card reward from mastery. The Zendikar Mastery shows that the mythic reward has a check mark over the mythic card reward but I never received it.

    36 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  5. Valkmira

    How come Valkmira protection shield doesnt work on Bastion Remembrance and Dina Soulsteeper. Lost several games to that. The damage shoud be either pevented or needed to be paid with 1mana

    5 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  6. treaure

    unable to tap treasures for mana

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Bug

    Elite spellcaster exiled my doomskar
    Unable to cast it even with enough mana
    In standard
    iOS platform

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Can't activate Selvala's ability then game proceed to auto-pass my turn

    Was trying to activate selvala before damage, It prompted me to pick colors but there was no option to proceed. The game then proceed to auto-pass the whole turn, it did not ask me to trigger cavalier, it didn't give me an option to unwind his planar cleansing

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Player quit and then nothing happen

    Player Quits nothing happen
    play on my pc normally would win but this time i
    had a player quit then no victory pop up and my option buttons disappears forcing me to turn my game off improper and no victory

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Player quit and then nothing happen

    Player Quits nothing happen

    had a player rage quit then no victory pop up and my option buttons disappears forcing me to turn my game off improper and no victory there no option button anymore also

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Player quit and then nothing happen

    Player Quits nothing happen

    had a player rage quit then no victory pop up and my option buttons disappears forcing me to turn my game off improper and no victory there no option button anymore also

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Choose Your Weapon won't cast on Goldspan Dragon

    Attempted to select "deal 5 damage to target creature with flying" targeting Goldspan Dragon (4/4, Flying)

    Creature would highlight as a target, but the spell would not cast.

    Android user

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. pithing needle & escape interaction

    Pithing needle naming a card with escape stops the card from being able to escape. Escape is an alternate casting cost, not an activated ability, so pithing needle shouldn't interact with it (if it's anything like flashback).

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. 207 votes

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    73 comments  ·  Gameplay  ·  Admin →
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  15. Mana ***** / Mana Flush

    Add in-game comments for players that include Mana ***** or Mana Flush since they happen so often.

    16 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. Aboreal Grazer to Pathway

    Putting a pathway into play after casting Aboreal Grazer does not allow you to select which side of the pathway goes down. Fix this eh?

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Cards dissappear Premeir Draft Midnight Hunt

    In a Premeir Draft Midnight Hunt today, I stopped seeing cards appear in my window. Internet connection was fine, packs were still being passed I just wasn't seeing any cards appear. Needed to restart my client to resolve, missed a large part of my draft because of it

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Won't load past "Loading initial Scene"

    Few days ago I was playing just fine. Left for a little bit to run and errand and when I came back my game will no longer load past the "Loading Initial Scene" page in the beginning. i've checked every for updates and I've unistalled/reinstalled arena and nothing has worked. I just dont know what to do anymore

    11 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  19. Not Recording Ranked Wins

    I have been playing best of one in Arena Standard Ranked on iOS and it is not recording my victories toward advancing my rank. It gives the “Victory” screen but doesn’t record my victories but does record my losses.

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Scute Swarm

    Obviously the scute swarm card itself was a mistake. But that's ok, I now just minimize the game screen and walk away from the computer which seems to have solved it :)

    34 votes

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    4 comments  ·  Gameplay  ·  Admin →
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