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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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6871 results found

  1. Arena crashing during games

    Arena still continuasly crashing during a game and im facing issues like i cannot send messages to adversary, my profile avatar changed of ashiok to ajani during the game and my leval bar stay frozen on middle bar fully

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Mikaeus the Lunarch bugged

    Mikaeus the Lunarch bugged. Does not place +1+1 counters on other creatures

    11 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  3. Arena Crashing

    Since the last update arena is crashing constantly when trying to start a new round of BO1

    20 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Scute Swarm Token detection

    Because there is a Token limit on Arena, please implement something that so that cards like Scute Swarm will not trigger if the controller is at the limit. I have had my game crash due to an opponent repeatedly triggering Scute Swarm about 1000 times in a turn.

    13 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Ban Paradox Engine

    Ban Paradox Engine

    22 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Piece it together + Arcane Bombardment

    When the new Piece it together card gets taken by Arcane Bombardment the intensity gets reset to 1.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Challenge a friend is not possible

    My wife and me tried several times to fight each other, but everytime me or her are getting a "network error".
    First, the game tell us, that it cant approve the deck, we choose, then she or me have a second network error, which forces us to leave the game or reconnect.
    What can we do, so we can have some matches together?

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Sideboarding bug

    During sideboaring I can’t see my opponents hand, graveyard, library etc. because it is covered by the timer. Playing on IOS mobile

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Stone brain

    Stone brain does not work at all. It freezes my game. I never get to pick opponent's card. The freeze lasts until all timeouts used. Many people report the same problem. Why hasn't this been fixed?

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Heliod/ Scurry Oak

    My opponent placed so many triggers on the stack that it timed me out of my following turn, allowing them to attack and win. Please fix this.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Opponent's stack timed out my timer

    My opponent put over 100 scute swarm triggers on the stack. It timed out their timer and then began to run down mine. The game then skipped through my turn allowing them to win the match

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Alchemy setup

    The game tricks me into playing Alchemy. When I import a deck, its automatically turned into an alchemy deck. When i go to quick play every game. It jumps to Alchemy. I think the software team has done this to boost Alchemy numbers. IT IS VERY ANNOYING. please tell them tricking people into playing alchemy to boost their numbers is wrong. Alchemy is not liked by the community. Thank you.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Game is stuck

    Opponent never finished their turn, timer never even started to run out. No way to progress through this game. This has happened to me multiple times before, including in ranked games.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Stuck waiting

    Three games in a row, on a very strong internet connection with no client crashes or lockups the other user has hung with a blue hourglass. It gets to the end of the timer and waits, the other player user is not forced lose, and I am stuck waiting, for MINUTES!!! This is unplayable. I'm doing nothing wrong, but I can't play the game in it's current state. As of now I've waited 3 minutes for nothing. Fix this ASAP or you will lose all of your players.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Android App Keeps Crashing

    The recent update has launched (12/6/22) and my game keeps crashing upon loading on Android. I have uninstalled and reinstalled twice after the update has been completed and per the MTG site all services are operational. Device is a Samsung S21+.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Opponent's triggers caused my timer to run out instead of their own

    My opponent was playing Heliod Company and put hundreds of triggers onto the stack during both my turn and theirs. They used up their timer, and once that ran down, the client started using my extensions to resolve their triggers. Then it made me skip part of my main phase (I had two copies of Devilish Valet and would have been able to deal enough damage to kill them, even at their high life total). This was a very frustrating experience.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Missing Sideboard

    I was playing Traditional Draft Brother's War when the cards in my sideboard does not show up anymore during the sideboard phase of the match. I had previously encountered the same bug before the most recent update, but after the update I didn't encounter it again until now. This bug appears to be back as I wasn't able to see the cards in my sideboard for all 3 of my matches.

    21 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Rigged

    I see your game is still rigged. I guess you really that afraid of fair competition

    16 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Premier draft assigning extra loss

    Drafted a deck with Premier Draft The Broithers' War. I only played 1 game so far in best of 7, which I lost, and I was assigned 2 losses. I'm not sure how this is possible as I have only played 1 game with the deck.

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Animation of Opponent causes my turns to burn down

    Animation player had where they cast a ton of cards kept playing on the screen while MY TIME was being burned through. I lost all time I had stored up and luckily the action ended or I guess I would have just lost the match.

    THIS IS A HUGE BUG

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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