MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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7481 results found
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assemble the players
Double assemble the players makes the game lock when trying to cast off of the top.
19 votes -
Game crashes when joining a game since latest update (2/6/24)
Since the latest update, when I join a game it crashes and I have to restart the client. One out of every three or four games I can't rejoin the game (client crashes again).
5 votes -
XP not prgressing
Hi,
My XP stopped progressing around 10 daily wins after the update today, not registering Weekly Quests +250 XP for further wins. Please see screenshots.
Thanks for your help,
Ivan14 votes -
kylox's voltstriders ability sometimes doesn't work
When Kylox's Voltstrider attacks, its ability triggers. To cast an instant or sorcery exiled with it.
I had four instants and/or sorcery's exiled with it and attacked my opponent. The ability went on the stack and the button 'resolve'was shown. I was not in full control. Clicking the resolve button didn't do anything. Because this wat the first time playing with this card i thought i did something wrong. The second time i attacked the ability triggerd as aspected and a window appeared where i could choose to cast one of the cards. The third time i had the same…
18 votes -
iPad crash
The app close automatically when I try to play a game. When I reopen it, the it’s in “waiting a player” and crash again. No problem in shop, deck.
Date 02/202415 votes -
Game crashes
Game resets every time I play koma cosmos serpent and with the new release it won’t reload into the game until the game is over.
22 votes -
The Magic The Mirror Crashes iOS to Home Screen If On Battlefield
Whenever "The Magic Mirror" is loaded onto the battlefield, it crashes iOS to the home screen. This includes both when cast as well as when trying to return to the game with it still on the battlefield. So the iOS player is then locked out of the game. 100% repro rate.
15 votes -
play-in points
No play-in points received for 1/2024
I got the email that I have been in the top 1200 for January, but no in-game points were received. By the way, the email has got the wrong rank. Please fix this before Saturday's event.
Thanks!Way to Go!
You are receiving an account update because you had a high Mythic rank during January and have earned rewards.
Mythic
January Constructed Rank: #878
Next Event: February Qualifier Play-In
Format: Murders at Karlov Manor Sealed
Best-of-One Event: Saturday, February 10
Best-of-Three Event: Friday, February 16
Qualifies for: February Qualifier Weekend (February 17 - 18)…
6 votes -
Game Crash Mobile
Playing on my iPad the game has been crashing after matchmaking has completed and while entering the match. When restarting the app the game will load and try to enter the match but will again crash. If I wait until what I suspect is timing out from the match I can then restart the app.
10 votes -
Match Making BS
I've noticed on several occasions that the Brawl matchmaking especially seems to favor opponents who's decks counter my own perfectly. If I'm playing a mono-red aggro deck, i will be matched up against a midrange or control deck that makes me unable to play the game. Even after updating the deck list to try and fix the flaws in my list, the opponent's deck just "happens" to perfectly counter the adjustments. Or even worse, mirror matches with the same commander, but more focused on a strategy that counters my own and wins much quicker. this has been a problem I've…
5 votes -
Game crashes during matches
Since last Thursday (2/1/24), the app will crash during matches. Not all matches, and I can’t tell what the trigger is, but regularly enough that I’m losing matches because of it. Around 25% of matches. After restarting the app and reconnecting to the match, it still continues to crash.
I’m on an iPad 8th generation, model MYLD2LL/A , iOS 16.6.1.
I’ve tried restarting the game completely, turning my iPad completely off then on again, and even deleting and reinstalling the app. But still having the same issue.
6 votes -
Crash, crash, crash
Crash over and over during some games, but not all. Took video of the game as I restarted, crashed, restarted, crashed. There doesn’t seem to be any particular event that triggered it, my iPad has plenty of memory, and it’s updated as far as it can go.
https://drive.google.com/drive/folders/15eAzTqAL0kUbvTBwYtKZS1T_T5rmyzjH44 votes -
koma enter the battle feild crash
Koma enter the battle feild,my iphone crash and unable to return to battle.
I'm very sad . I've experienced this three times with this cube draft. It might be because of my iPhone, but I'm very sad to think that I won't be able to draft anymore.thank you.30 votes -
Inexplicable crashing on iPad after MKM update
After recent MKM update the game is crashing on iOS (iPad) without specific triggers. It seems to only happen in-game.
32 votes -
Arena crashing during multiplayer IOS
Version:
2024.33.71.1029.1050762
Bug: Game crashes at random intervals during multiplayer matches. It crashes going into a match, crashes when I am attacking or switching to a players turn, and once it starts crashing it doesn’t stop. Using iPad updated to the latest patch.
Also encountering graphic glitches and freezes during gameplay.
14 votes -
Power/toughness is black and unreadable
Certain black and white cards have power and toughness blacked out in black blocks. This makes them unreadable and hampers gameplay. Please fix!
6 votes -
Coma crash
During two matches the casting of Koma, Cosmos Serpent has caused the game to crash. Restarting client will attempt to rejoin match, but crash during loading. Can not utilize app until I have lost the active match by timeout. iOS iPad
24 votes -
MTGA Crashes When Casting Koma
Hello, as the title says, MTGA crashes on every cast of Koma, Cosmos Serpent. This issue occurred while playing on my iPhone and in the Arena Cube Draft. Thanks!
75 votes -
Game crash after Blood Token appears
Game crashed after a Bloodtithe Harvester was played, creating a blood token. The start screen upon launch also says "Error updating data".
5 votes -
MTG Arena Games Crashing Since 2024.33.71 Patch on iPad/IOS
MTG Arena has worked perfectly for me on my iPad (IOS) up until the 2024.33.71 patch yesterday. Since the patch, when I play a game, I quickly crash to "desktop". When I log back in, I return to the game only to crash back to desktop immediately. Restarting the device does not help. Never had a problem like this prior to the patch. Outside of actual games, Arena seems to be working normally.
13 votes
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