MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
7541 results found
-
Can’t block in tutorial
Can’t assign blockers in tutorial. Tried restarting multiple times and nothing changes. Apparently this is an ongoing issue with others also. Why don’t they fix this?
13 votes -
Persistent crashes causing me to lose ranked matches
Playing on Android mobile. Game regularly crashes in the middle of matches and takes very long time to reload. Usually if I can rejoin a match several turns have gone by and I am doomed to lose the match due to inactivity. There is no warning or pattern to crashes, just happen during regular play.
8 votes -
Explorer Brawl please
Brawl without all of the digital card nonsense. What a treat that would be.
12 votes -
stop cheating your paying clients you idiots
pretty obvious you cheat with the completely unrealistic draws i and many other have seen
10 votes -
Draft loss due to queue lengt
This is the second draft where my third loss come from a crash of your client and as I try to get back in the game I'm forced to stay in queue for more than a minute.
The following is a screenshot at half the time I've been waiting to get back in my match (1.45 minutes), I've lost 2 turns and it costed me not only the match, but the entire draft.
Solve the bug or at least refund.6 votes -
Arena is rigged
I would like to thank the creators of this app/game for making me loathe a game I've loved sonce 1994. It's algorithm is completely rigged. Matches are decided when the game begins and the game ensures that you cannot exceed in enough Matches in a challenge to acquire the appropriate currency to play the challenge again. It will also like to give you matches of no mana or all mana easily at three times the rate this happens in reality to ensure you lose as well. The oddasity of Hasbro actually having ProTour tournaments over this medium is both disgusting…
16 votes -
Impossible to complete the color challenge
with all the 5 colours when I try to complete the last fight of the color challenge it shows the message " Network Error: Unable to join the events. Please try again later". So I tried with iPad, iPhone and Mac all with the latest update to compete this challenge but every time the same message shows up.
-
MTG ERROR.png 975 KB -
5616895C-ABC0-4A8D-9A1D-C382B662F531.png 2401 KB -
Screenshot_20220516-204501.png 1244 KB -
Screenshot_20220516-204511.png 1868 KB -
Screenshot_20220516-204536.png 756 KB -
Screenshot_20220516-204530.png 763 KB -
Screenshot_20220516-204542.png 628 KB -
Screenshot_20220516-204515.png 685 KB -
Screenshot_20220516-204524.png 685 KB -
Screenshot 2022-05-15 at 18.17.20.png 1223 KB -
Log20220415_101248.log 6 KB -
Screenshot_20220111-122646_Magic.jpg 957 KB -
Screenshot_20220111-122626_Magic.jpg 1126 KB -
Screenshot_20210529-233530_Magic.jpg 638 KB
62 votes -
-
checking for active matches
When I launched MTGA this check was running indefinitely the same issue occured when it was done with "run with administrator". This is preventing me from playing the game entirely and I have tried removing every MTGA/WotC file and reinstalling as well. Please update me on any possible toubleshooting tips!
21 votes -
I've been disconnected without notice while i was playing premier draft because servers were under maintenance
I've been disconnected without notice while i was playing premier draft because servers were under maintenance. The game picked random cards and now it's impossiible for me to play. Please, give me my 1500 gems/10000 coins back
5 votes -
Scute Swarm triggers skipped my turn on mobile
On mobile so no screenshots but opponent played scute swarm and managed to get 250 tokens out plus ~200 more triggers. Game lagged some while tokens were being generated and the remaining triggers resolved. By the time all triggers were resolved it was my turn and then immediately when to opponent’s turn and attack phase. Never showed a rope for me or my opponent. Game should not penalize me for my opponent creating so many tokens. If the token limit is 250 in game then why do any token-creating triggers need to resolve after the 250 is met? Honestly Scute…
15 votes -
Game Engine Screwed Up regarding lands/shuffling
The game engine is super screwed up. I'll either draw 10 straight lands or 0 lands for 7-10 straight cards. All of my decks have 40% lands, yet I repeatedly get these extreme outcomes, which makes the game completely unplayable.
I'll get things several standard deviations outside the expected results, like drawing lands on 9/11 cards to open a game, or going 6-8 straight draws with no lands. The mulligan feature is especially bad... if you mulligan a draw for having either too many or too few lands, 100% of the time the next draw will have the opposite problem.
…
23 votes -
Draft card lost
When I attended a draft event, the card I picked turned into another card. Then on the deck building screen the card was gone and I was forced to build a deck with fewer cards!
7 votes -
Bug with fight rigging
Two fight riggings on battlefield, with hidden away cards. One 6 powered creature on battlefield. Both fight rigging triggers go on stack at beginning of combat, I resolve the first by putting a counter on my creature and the hidden away cards come into play. When the first trigger is resolved the second trigger disappears from the stack and my second hideway cards stay exiled on fight rigging.
15 votes -
sound
Sound cuts out mid-game in arena on macbook pro. Have to restart for sound to work again
55 votes -
Freeze game during a match
Game freeze while playing premium draft SNC, after logging in i receive a loss.
7 votes -
too much on the draw
Since last 3 days:
17 time on the play:
43 times on Draw!
Its always like this, not only last 3 days, im too much on the draw!
How i can progress with this statistiques? How its possible to be so much time on the draw?
It seems to be There is no chance in your game!8 votes -
Arena Update Not Available on iOS App Store
App won’t open without update, update not available in App Store.
9 votes -
BAN MINION OF THE MIGHTY - STUPID and everyone plays it - frustrating - HATE IT!
I play against this deck way too often as it's an easy win for people. There is no point as I can't possibly win against it within a single turn as I lose with double strike dragon or dragon that creates 13+ treasure tokens. I have 1 land - STUPID and makes me want to quit the game!!
9 votes -
Unable to tap land
Whilst playing historic brawl I ran into a bug that makes my land unable to produce mana.
6 votes -
Serra's Emissary protection from creatures didn't work
Bo1 historic ranked, playing against a gruul aggro deck, they attacked with all their creatures despite me having a Serra's Emissary naming creatures out on the field...and all the damage actually went through, and I lost the game.
6 votes
- Don't see your idea?