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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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8870 results found

  1. Algorithm theft

    You ***** us as customers out of quality game play every day. The least you could do is make sure the garbage update is an actual update, versus several steps back. Flash creatures can't block, instants aren't working and the app is constantly freezing. You use algorithms to rig the games, algorithms don't read the triggers of cards....they just **** people off in an attempt to get them to spend money. The game was better when Richard Garfield owned it

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. fabrication foundry

    Fabrication Foundry still bugged. The second ability - still won't allow me to exile one or more other artifacts won't let me select all of my artifacts - only some. There doesn't seem to be a particular rhyme or reason to this - but I was trying to exile my "The Mightstone and Weakstone" to get back my Braided Net, but it wouldn't let me select The M and W. Given that I'm playing a blue white artifact control deck, it's a key piece to use.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Roaming Throne

    Possibly related to another bug reported here "Preacher of the Schism Trigger Bug" , since I had two Preachers of the schism out, I got a roaming throne and a Sheoldred in play with a breach the multiverse and named Phyrexian. I attacked with the two Preachers which normaly are Vampire Clerics and they triggered twice each creating 4 total vampire tokens, while and most importantly there was a blue letter addition next to their type of Phyrexian. So they had become Vampire Cleric Phyrexian, and this is why they triggered twice. The bug is that they should not have…

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. "congratulations on reaching spark rank"

    The graphic and voice pop up "congratulations on reaching spark rank" plays every time I go to the home screen. Clicking through doesn't clear it, it just plays again. Logging out and logging in doesn't clear it. It just plays over and over and over again, every time the home screen loads.

    13 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  5. Utopia Sprawl/Beseech the Mirror bargain on mobile

    This has happened twice in two matches in a row with the same scenario.
    T1 Shockland, Utopia Sprawl naming black
    T2 Tap for mana, cast Dark Ritual, cast Beseech the Mirror

    The first game, I had played a second land and tried to cursor over between the two lands, but pressing the stack/scroll arrows on the land did not allow me to select the Utopia Sprawl. The second game, knowing this happened, I attempted to cast Beseech before playing a second land to see if it would allow me to press on the arrows, but I still wasn't able to…

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  6. Playing less and less. Tired of Fixed Wins and Losses.

    I play over the board Magic three days a week, about 18-27 a week in total. In three weeks of play, I'll have one or two games that were landslides. I lose, no chance. It happens.

    On MTG Arena, EVERY TWO OF THREE GAMES is a landslide, where one person has absolutely perfect cards to match anything you could possibly do, or gets ridiculous draws in dramatic contrast to your horrible draws at crucial moments in the game.

    I'm so tired it and find myself playing less and less. I know I'm not the only one that's seen this. Streamers…

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. My Light Card "Petrify" doesn't do what the card says it does.

    My light card Petrify doesn't do what it says it's supposed to do in game.

    The card text clearly states

    "Enchant Artifact or creature
    Enchanted Permanent can't attack or block ,
    and it's activated abilities can't be activated"

    When I use this card on other permanents listed the card continues to do it's activated abilities and even does it's abilities even if they weren't activated yet.

    Why doesn't this card work like it says?

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. Jump In 3 Times event mission

    For the jump in 3 times mission, I have completed it at least three times with a variation of doing the same jump in 3 times, resigning each time, resigning each time without going back to the home screen, and trying a couple different jump ins and have spent a couple tokens and aprox. 3-5K in gold to try and complete it but it has never progressed past 2 out of 3. Is there a workaround for this or is it bug? I have seen other people have the same issue as well.

    1. Try and complete the " Complete Jump…
    23 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Grinning Ignus / Birgi, God of Story - Infinite Loop set up

    There should be a way to demonstrate an "infinite" loop and have the game perform those actions for a specified number of times for the player without impacting the timer. With Birgi and Ignus, the player can often time out if the opponent does not concede even though an infinite loop has been demonstrated. This is not good for gameplay to force the player to continuously engage in the loop

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Turn timer problems

    The turn timer gets exploited with certain decks where your opponent forces you into using up your turn timer on automatic effects. This issue needs a resolve all button so you don't lose your turn timer for having a life gain upon creatures entering the battlefield combo with gain life = +1+1 counter on target creature. It's ridiculous when somebody uses a convoluted and time consuming combo just to exploit the game's timer mechanism and force you to lose based on time that they themselves created. There needs to be a solution to this if active effects are stacking. Perhaps…

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Alaundo the Seer no haste

    Alaundo the Seer does not grant haste to the creatures it casts with its ability even though that ability is explicitly outlined on the card. This dramatically affects the gameplay and is problematic.

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Alchemy Cards

    Here's my idea, leave Alchemy cards in the Alchemy format.

    Why tf do I have to play against them in other formats?

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Sparky stuck on Color Challenge and Starter Deck duel

    I have completed BOTH the 'Color Challenge' and the 'Starter Deck Duels' but sparky is stuck in an endless loop of "Wow, you've beaten all of the color challenges". This is my HOME page and will not allow me to participate in any other events that may show on home screen...PLEASE fix this issue. I cant participate in any in-game events that I can see showing on my friends game but not mine (and we have accomplished the same stuff in game). Very frustrating here. Ive seen forums with 30-40 people with this same issue that dates back to August.…

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  14. Match making and the shuffler

    I like mtga but I feel that the program is rigging matches. Im tired of drawing 2 lands every game. My hands are either mana flooded or mana screwed. I don't even try using a mulligan anymore because I either get screwed harder or flooded. For some reason I get flooded or screwed hard against mono red. I noticed that most of my lost games have been because of this. I understand that no hand is perfect but I NEVER had an issue this consistent in paper magic. Please stop rigging our ranked matches. Or please fix your shuffler. Mtga…

    14 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Alaundo the seer

    Alaundo the Seer's ability give the creatures he casts from exile with his ability haste until end of turn, although this has not been implemented on Arena currently. Can you please add this stat as it does change the game entirely by not being able to untap him with another creature whose ability is a tap to untap targets permanent as is supposed to be the case immediately upon casting in order to keep going. The lack of this ability has nerfed a would be awesome commander who needs every bit of help he can get.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Game suddenly ended with "GreError" and a forced draw

    In the middle of a game, after some series of normal-seeming actions, the game suddenly stopped with a server error reading "GreError" (I assume meaning a game rules engine error?) and a forced draw from the server. (The pop-up itself said "Result: Draw", implying that the server had handed out that result after the GRE error.)
    The client continued operating normally as if the match had been drawn (i.e., it showed the "Draw" result, allowed me to inspect the battlefield, returned to the home screen normally, etc.), but the match was obviously immediately stopped by this. (Thankfully a random unranked…

    9 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  17. Quest progress counter not updating, reset after client crash

    The quest to the left of the mastery track does not update correctly (and the counter even resets) either.
    Mine requires "Complete Jump In! three times". I have joined Jump In! 4+ times, always played till I won one game, then resigned. Currently, the counter is showing 0/3.

    PC (Steam installation) (version: 2023.33.0.4817.1045760)

    Joining Jump In! three times should complete the quest.

    16 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  18. Ojer Axonil

    Ojer Axonil Trigger not working in match,

    I used 3 different Instants dealing 3 damage to a Bloodthirsty Aerialist that had six counters on it, making it a 9/1.

    i had Ojer Axonil on the field when all 3 instants were used, the Aeerialist survived with 1 life left meaning all three spells oonly did a maximum of 3 damage like their card reads but Ojer Axonil should of made their damage 4 each kiiling the Aerialist.

    Here is the Log to the match, please see 2nd to last turn before match ends with me losing

    11 votes

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  19. Blood Moon on the stack should always give an opportunity to respond if any nonbasic lands are untapped

    Currently, if Blood Moon (and probably Spreading Seas, though I have not tested it) is cast and there is no other reason for priority to be passed to you, it will resolve with no opportunity to float mana from nonbasics that would become mountains.

    Situation that caused this: I have a Fragment Reality in hand and a single untapped Hallowed Fountain in play and there are no nonland permanents in play. My opponent casts Blood Moon, it resolves instantly and I have no opportunity to float white to cast the fragment reality on the blood moon.

    Desired outcome: Without having…

    11 votes

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  20. Mythweaver Poq doesn't conjure copy of Bala Ged Sanctuary

    Mythweaver Poq's ability does not conjure a token copy of Bala Ged Sanctuary. Nothing in the wording of the "Conjure" keyword explainer text implies that shouldn't work. Whether it's a bug or a lack of rules text clarity, it was very frustrating regardless.

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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