MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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8870 results found
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Friendly brawl challenges with friends not working
When challenging a friend or my wife to a friendly brawl match with verified decks for the format, it either says unable to submit deck or simply says there is a network error. Until Ixalan, this had not been a problem. Then for whoever didn't have the error, they are unable to cancel the match and must use task manager to exit the game.
5 votes -
Cannot submit deck, trouble connecting in direct matches
Not able to connect in direct matches, notification saying cannot submit deck than kicked off.
156 votes -
Ojer Axonil, Deepest Might and Idol of the Deep King
Played Idol of the Deep King with Ojer Axonil on the battlefield, and it did not deal the full 4 power from Ojer Axonil.
6 votes -
mana
You really need to update your algorithm on Mana. Pretty much Arena turns into who gets mana screwed or not to win. Platinum rank trying to climb and reasons i lose is getting mana screwed or get back to back land draws. You guys really need to fix this because its not competitive enough,especially to pay for draft games to qualify when the way to win is determined by not getting mana screwed. Real life i have never added more than 20 lands to a standard deck. on here having to have 25 to 30 to make playable or your…
7 votes -
Fabrication Foundry Glitch
Hi! I think Fabrication Foundry is still bugged. As you can see in the screenshot, I have 2W available, and a Tinkerer's Tote in the graveyard. However, the game would not permit me to sacrifice my Petrify-enchanted Adaptive Gemguard to return it. I may be missing something, but this seems like a possible glitch with Foundry. I don't expect reimbursement, but it would be great to get if possible. Thanks!
10 votes -
BUG - Preacher of the Schism not creating token
Preacher of the Schism not creating token when it attacks, on either side of the field. It does draw me a card but no token were created.
6 votes -
patterns in your shuffler
Since I have been able to see and reverse engineer patterns in your shuffler, If I exploit those would that get me banned, or would it be considered the same thing as exploiting hand smoothing?
18 votes -
Network error when playing with friend
When trying to challenge a friend either on my iOS iPhone 14 or iPad, there is an error in uploading my deck, and is not connecting to the game. Having deleted and updated the game fully on both devices, I still cannot connect to play with this friend.
12 votes -
Opponents Hand Shows Buggy Cards
Opponents hand shows odd cards revealed. Bug continues with opponent drawing cards face up, but then when played a different card is played.
8 votes -
fix your **** friend battle
Fix your **** friend battle, this is super frustrating you people have been ignoring the bugs with friend battle for years and it's gotten to a point now where I can't even challenge my friends anymore to a duel. I don't play rank matches I exclusively play with my friend and I have given your company thousands of dollars and you can't do the bare minimum and fix the **** friend battle system. It's pathetic because it feels like a spit in the face, you cash shop NEVER stops working, I wonder if this is a coincidence. -_-'
9 votes -
Problem with Friend Challenges--Network Error--Unable to submit deck
I'm running a Powerbook Pro (2018) with OS 12.7.1. When I try a friend challenge with my son, who is on a PC, he gets into the game right away and I get "Network Error--Unable to Submit Deck" regardless of what deck I submit. This has been going on for a few days. It does not matter who initiates the challenge--it's always the same result for me.
33 votes -
Can't use Sideboard ex.Stiled Duress,Negate
I Can't side-in Duress and Negate with stiled.Can't drug,Can't click it.
This problem was happened Android and Windows.8 votes -
Ojer Axonil, Deepest Might and Defiant Thundermaw
Went to attack step and Defiant Thundermaw's trigger went off with Ojer Axonil of the field but still only dealt 2 damage while Ojer's power was 4.
5 votes -
Direct Challege
After the update on 11/19-11/18, Direct Challenge is not working again
9 votes -
OVERSIZED DECKS ARE A SYMPTOM OF THE BAD SHUFFLING ALGORITHM
Wizards, you know this to be true. The 100+ card decks that I'm constantly running into in ranked now are 100% a symptom of people trying to figure out how to work around the bad shuffling. And I get it, it's frustrating to play a game, spend money on said game, spend lots of time building decks in said game, only to lose constantly because people are using unfair decks IN RANKED.
Wizards, Hasbro, we know you totally don't care as long as you make money. But eventually, this will be unsustainable and no one will want to buy your…
5 votes -
Aclazotz/Temple of the Dead
While playing on PC my opponent's Aclazotz what able to transform from its Temple of the Dead land form back into Aclazotz while I had 2 or more cards in hand. Because of this, I lost a match in a Sealed Event.
11 votes -
Cosmium blast
Playing LCI limited and trying to play cosmium blast with plenty of available mana and legitimate targets, but it wouldn’t let me which probably cost me the game.
7 votes -
Friendly Brawl
we cannot select the deck in a Friendly Brawl duel because it says about a network issues and we have good internet connection.
5 votes -
Friend challenge keeps bugging out after 2 or 3 games. we become Desynched
When me and my friend Direct challenge each other, sometimes after 1 game or 2 or 3, we no longer can fight each other because it says on his screen he gets to join the game but "waiting for opponent" which ultimately leads to a draw but on my screen, as soon as I choose a deck it says "waiting for server" and the loading wheel but then eventually it says "Unable to submit deck" or "network error" and I cannot cancel the screen or play anything else due to my decks showing a locked symbol or it says "Waiting…
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Log20231126_003001.log 1045 KB -
NetworkError.png 901 KB -
Log20231121_204408.log 3702 KB -
Me - after challenge attempt - Log20231120_194323.log 11751 KB -
Me - before challenge attempt - Log20231120_194107.log 10078 KB -
Screenshot 2023-11-20 194244.jpg 495 KB -
Screenshot 2023-11-20 194306.jpg 179 KB -
Screenshot 2023-11-20 194228.jpg 172 KB -
Them - after challenge attempt - Log20231120_194529.log 8 KB -
Screenshot 2023-11-20 194201.jpg 197 KB -
Them - before challenge attempt - Log20231120_194042.log 3 KB
27 votes -
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friend challenges not allowing deck to submit
Every time me or my friend challenges each other it is a 50/50 chance of MTG working. Because, we are given a message that say, "Unable to submit deck" even though the decks were legal and allowed to be used. I have not had any issues with regular play against random players. Only when I challenge or my friend challenges me. I would really appreciate it if this issue can be resolved and addressed quickly.
64 votes
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