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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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8065 results found

  1. Ban Paradox Engine, Was sitting and just watching my opponent to play his turn with a inf loop with paradox Engine+Tome of the Infinite

    Ban Paradox Engine, Was sitting and just watching my opponent to play his turn with a inf loop with paradox Engine+Tome of the Infinite for over 40 min for a single turn......until he could kill me with Firebolt(from Tome)

    If it would have been a real tour IRL, i would have called JUDGE after 3-5min.........40 min for a single turn Online should not be a thing.

    18 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Ban scurry oak

    Please ban scurry oak!

    Everytime scurry oak and Heliod. Win game garantee! No way to get over this! You must remove the kind of combo with low cost!

    32 votes

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    10 comments  ·  Gameplay  ·  Admin →
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  3. Infinite combo time out bug

    It's insane that this client has no shortcuts for infinite loops or at the VERY least, when the OPPONENT goes infinite YOUR TURN TIMER doesn't run out in YOUR OPPONENTS TURN. Subsequently even if you were to have an answer for infinite tokens and like, such as an exile/board wipe effect and wait for them to deck. IT DOESN'T MATTER! They'll just make sure you don't get a chance to respond, the turn ships back to them and they can attack for lethal. It's an exploit, there's no other way to put it and honestly the cards should be removed…

    18 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Brawl and Historic Brawl are broken and noone pays attention

    Historic Brawl and Brawl is supposedly a fun format that you get to play your retired cards, but also find home for all this otherwise junk cards that you open in boosters. This is not true, however. Due to the nature of 1v1, rather than multiplayer, everyone plays the most efficient and not the cards "to experiment". Commanders (like Kinnan, Niv-Mizzet) are incredibly OP. The algorithm cares for the commander and not the deck built. Summary, there is no room for casual games, as everyone plays hyper-efficient cards. Getting thoughtseized or duressed turn 1 is bad in constructed, imagine how…

    17 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  5. Endless Loop turn timer interaction

    1 - Endless loop by opponent using Heliod Sun crowned, Soul warden and Scurry Oak. I had 2 soul wardens and a Trelasarra Moon Dancer. So when opponent looped, it would double for me. No matter how fast i clicked done for the Trelasarra proc, it was using my turn and extra time counter, not the opponents, despite the action being his.
    2. - PC
    3. - My turn counter going down on his turn and my action despite not taking more than a second pressing done.
    4. - It's his combo, why is my turn dropping first?

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. morbid opportunist did not trigger in arena cube

    My morbid opportunist did not trigger in arena cube, I didn't get my card and lost the game from the bug.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Friendly brawl bug

    Bug occurs when trying to do a friendly historic brawl battle, one player is able to challenge the other to a friendly brawl with no problem, choose the settings,, then choose their historic deck, however when the friend tries to join the settings change for the friend who joined and it shows up as a standard 60 card battle and you can't choose your historic brawl deck or any decks that arent 60 cards, also the game still allows you to "attempt" to play when both players have chosen a deck but brings up an error stating that the settings…

    20 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. direct challenge with brawl and friendly brawl doesn't work.

    While direct challenging a friend we are unable to select brawl or friendly brawl decks. Either one of us can select Friendly Brawl as the game mode, but the other gets a sixty card game invite and can't select a brawl deck.

    55 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  9. going second

    10 times in a row I have to go second in the game, after a victory 5 or more times I go second, this is ridiculous.

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. freezing

    sick to death of Arena freezing on me, having to ctrl alt del then the game restarting with me losing a turn. It is happening twice daily before I decide I have had enough and stop playing. You need to get your act together MTGA is ceasing to be an enjoyable play experience.

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Opponent's Timer Not Expiring

    I encountered a bug tonight where my opponent's timer ran out while deciding whether or not to keep their hand. I waited until the timer 'rope' appeared and then until it reached it's end, instead of resulting in a loss for them the timer remained sparkling at it's end. I left the game open for a few minutes and nothing happened; when I closed and re-opened the game I had received an additional loss in my draft (Arena Cube Best of One). Attached is a screenshot of a video I took. I'm happy to send the full video via email,…

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. 16 lands in a row

    72 cards, 29 lands. Drawing 16 lands in a row and nothing else should never happen in a shuffled deck.

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Game crashes cause it feels like it

    Finish a match - game crashes
    Finish a new deck - game crashes
    Complete a daily challenge - game crashes
    I PLAYED A CARD - game crashes
    I start the app again after it crashes - game crashes

    Everytime i play this game on mobile, i basically have to plan for the time in between matches to close and restart it. No clue on a suggestion of how to fix this bug, probably my fault right?

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Bad shuffling at start

    My decks dont shuffle right i keep getting the same starting hand it makes playing boring because its a **** starting hand and everyone else is getting optimal start hands

    20 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. emotes

    Emotes not work, and i pay for that!

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Pact of negation, No priority bug

    There's no priority to pact of negation's delayed trigger.

    I've just lost a match to the pact trigger with 5 lands, but one was a fabled passage. I did not have the chance to sac and search with the passage.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Hit Cancel Just Prior to Game Spawn, Registered as Loss

    I clicked "play," then hit the cancel button just prior to a game spawning. The game briefly showed "waiting for opponent," as if a game was about to spawn, but then returned me to the main menu without starting a game. However, when I entered the event menu, it showed a loss, as if the game had been conceded. I restarted the game to see if this was a visual bug but it still showed as a loss.

    23 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  18. 18 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  19. Timer abuse bug

    Just encountered an exploit where the timer isn’t running out because my opponent plays a spell when the fuse comes up and the fuse drops. Their turn is currently at 10 minutes long.

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. ゲームの途中に勝手に敗北処理された

    MTGアリーナ十種競技決勝にて
    ゲーム中にオニキス教授の+能力を起動後、一瞬3枚のカードが見えた後、敗北の文字が表示され、敗北扱いにされました。(そのマッチ以前に1-2だった為、この大会3敗扱いで終了)
    まだゲームの中盤で、ライブラリ切れによるものではありません。(20枚程度残っていたはずです。)
    また自身のライフも十分あり、オニキス教授の「1点ライフを失う」効果で敗北したものでもありません。
    時間についてもすぐに操作したので、時間切れが原因ではないです。
    盤面の状況が相当有利だった為、相手が投了ボタンを押しそうなタイミングではあったが、相手が実際に投了したかどうかは不明。

    まだ2敗ラインであり、勝てばマッチ勝利の状況で相当有利な盤面から理不尽な敗北処理は残念です。
    十種競技は予選から決勝進出に向けて頑張ってきました。やっとプレイできて、実力で負けて敗退なら納得できますが、急に敗北処理されるのは残念でなりません。
    このイベント自体に参加費を払っている訳ではありませんが、予選からの参加ゴールド、ジェムも考えて、補償頂けますようお願い申し上げます。


    なお先の3敗表示後に、
    「設定」>「バグを報告」>「ログを記録」
    にて作ったファイルを添付します。
    なおバージョンは「2021.12.10.3971.904583」です。

    よろしくお願いいたします。

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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