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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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6710 results found

  1. Best of 3 mobile crash

    With roughly one out of every five bo3 games I play on mobile (android) the match will abruptly end with neither declaring a winner nor draw. No experience is awarded. This seems to happen in post-boarded games. This client does not function on the most basic of levels.

    1 vote

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  2. Jazal goldmane ability not working

    Jazal goldmane did not buff any attacking creatures when I had 7 creatures attacking. You can see the 5 mana is tapped that was for the activation of jazal goldmane. 7 creatures declared attacks nothing got buffed.

    1 vote

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  3. Jazal goldmane ability not working

    Jazal goldmane did not buff any attacking creatures when I had 7 creatures attacking.

    1 vote

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  4. Immerwolf Sound Spam

    Playing the card 'Immerwolf' has the trait on it 'Non-human werewolves you control can't transform' which goes absolutely crazy with sound effects for every single action that takes place after that card has come into play. Once that card enters, it sounds as though I have transported to the battlefront on Naboo for as long as that card is alive which then causes me to wish that they kill my card that gives a sweet +1/+1 to my wolfs and other werewolves. Please do something about this card like limiting/removing the sound effects and/or just keeping the visual!

    1 vote

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  5. High-society Hunter draws on own death

    I killed this creature and it's controller drew a card, even though it says when "another" creature dies. Not when any creature dies.

    Might be missing something!

    1 vote

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  6. caverne des âmes avec changeform

    j'ai caverne des âmes sur le champs de bataille avec 3 iles , je veux lancer mimique du mirelac avec caverne des âmes et garder un bleu pour mon contre , impossible d'utiliser le mana de caverne des âmes alors que mimique du mirelac est un changeforme et donc par définition est un ondin (type selectionné avec caverne des âmes)

    1 vote

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  7. Jump In - Stuck, Can't Play

    I encountered an error with the jump in event.
    While playing on mobile my internet crashed and disconnected me from my match. Upon reconnecting to the internet it allowed me to start a new match, which I did. After completion I did not receive my win reward and still cannot resign or queue for a new match.
    I logged in on my pc to check and it is also stuck on the pc version of the game.

    1 vote

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  8. Hexproof bug?

    I had a phyrexian obliterator on field and played Tail Swipe targeting an opponent's 7/7. They reacting by played Tamiyo's Safekeeping. Somehow my obliterator still died but its trigger acted like it hadn't taken any damage so my opponent didn't sacrifice anything

    1 vote

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  9. Weird defeat out of nowhere while drafting a card from spellbook

    Weird defeat out of nowhere while drafting a card from spellbook. I was in a ranked game, used Bind to Secrecy and got a creature. As I am picking from the spellbook I just got a defeat out of nowhere. I play fast and was not out of time, not sure what else could cause that.

    1 vote

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  10. 多数のスタック発生時に対象に取ることができなくなる

    多数のスタック発生時にスタックの下層に存在する呪文を対象に取ることができません

    1 vote

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  11. Error en un draft

    Hola, me gasté 5000 de oro tras tres días haciendo misiones para poder jugar un draft rápido de cimientos. Llegué a jugar 4 partidas e iba 2-2, jugando la partida que me hacía poder seguir en el draft o perder, y yendo con ventaja en la partida, el juego se quedó colgado y no respondía de ninguna de las maneras. Después de cerrar el juego desde el administrador de tareas de windows, fuí a intentar terminar mi partida pero el juego me dió por perdida la partida automáticamente y no me dejó continuar.

    No es la primera vez que me…

    1 vote

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  12. 1 vote

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  13. Unstoppable Slasher

    Unstoppable Slasher needs an increased cost and more ways to deal with it. As it stands now once it's out, you're pretty much playing a losing game. You can't kill it, since it just comes back. Then the player will just play a card that untaps it and attacks again. I suggest removing the deathtouch and increasing the mana cost since the ability to half your life upon damage is WAY overpowered for the card as it stands now.

    1 vote

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  14. +256751735278 Powerful Traditional Healer And Lost Love Spells Caster Bring Back Lost Lover In Manzini, Mbabane, Matsapa, Bigbend.

    +256751735278 MOST POWERFUL DEATH SPELLS CASTER THAT REALLY WORKS IN CANADA, USA, FINLANDSPELL CASTER, REVENGE SPELL, SPELL CASTER REVIEW, WITCHCRAFT, PSYCHIC, MAGICSPELL CASTER, REVENGE SPELL, SPELL CASTER REVIEW, WITCHCRAFT, PSYCHIC, MAGIC FORUM, BLACKPOWERFUL-BLACK-MAGIC-INSTANT-REVENGE-SPELL-CASTER-IN-UGANDA-NETHERLANDS +256751735278spells that work overnight or by accident? I cast these strongest black magic revenge death spells that work fast overnight to kill ex-lovers, husband, wife girlfriend Enemies overnight without delay. It doesn’t matter whether he or she is in a far location, I guarantee you will have your results you are looking for immediately. Just make sure before you contact me you are committed and you want…

    1 vote

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  15. +256751735278 INSTANT DEATH SPELL CASTER IN CANADA. / REVENGE SPELL IN USA./ VOODOO SPELLS

    +256751735278 MOST POWERFUL DEATH SPELLS CASTER THAT REALLY WORKS IN CANADA, USA, FINLANDSPELL CASTER, REVENGE SPELL, SPELL CASTER REVIEW, WITCHCRAFT, PSYCHIC, MAGICSPELL CASTER, REVENGE SPELL, SPELL CASTER REVIEW, WITCHCRAFT, PSYCHIC, MAGIC FORUM, BLACKPOWERFUL-BLACK-MAGIC-INSTANT-REVENGE-SPELL-CASTER-IN-UGANDA-NETHERLANDS +256751735278spells that work overnight or by accident? I cast these strongest black magic revenge death spells that work fast overnight to kill ex-lovers, husband, wife girlfriend Enemies overnight without delay. It doesn’t matter whether he or she is in a far location, I guarantee you will have your results you are looking for immediately. Just make sure before you contact me you are committed and you want…

    1 vote

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  16. Failing to Sideboard

    In Explorer BO3, if you press Confirm after switching cards during the side change between games, the screen will go dark once, then your main deck will return to normal and your sideboard cards will disappear.
    Furthermore, if you press Confirm again, there will be no response, and the game will begin without your sideboarding being reflected in your deck.

    1 vote

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  17. Unable to Sideboard after a game crash

    If Arena crashes at any point during a B03 game I'm unable to sideboard. I primarily play on a Mac, but even if I switch to mobile during the sideboarding process after a game crash on my Mac (which happens very often) I still can;t sideboard on my mobile device, so my guess is this is a server side issue.

    1 vote

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  18. Matches end randomly

    Occasionally, matches I am in will randomly disconnect. The program is still connected and I can start a new match so it's not a connection issue. The match just stalls briefly and then I am taken out of the match and back to the home page. This has happened in several ranked matches but the worse is when it happens in Events that I have paid for with gems or coins as when it happens the event then gives me an automatic loss so I end up potentially losing the event and then I lose gems and coins I have…

    1 vote

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  19. Odd crash after some kind of punishment/cyberbullying? ¯\_(._.)_/¯

    1. I played a couple matches while awaiting the awakening and detla game downloads tonight Dec. 4.
    2. PC
    3. Troll-ish names on opponents, then I got a reduced canned chat, then a blackout on bundle validation after I noticed the emote chat was reduced to hello and good game.
    4. I expect my already canned chat with standard emotes to not get increasingly canned. I expect capturing the log and then verifying the bundles to not cause a blackout frozen screen.
    5. Log
    6. I killed the program and reloaded to continue my report.
    1 vote

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  20. Kellan, Planar Trailblazer ui glitch

    When activating Kellan, Planar Trailblazer's abilities after attackers are declared but before damage is done (ie before or after declaring blockers) the ui will bug out and say you do not have enough mana for either ability even if you do and lock the game until a timeout on the phase
    1. Play Kellan
    2. Attack with Kellan while having 1r
    3.Activate Kellan's on the battlefield icon
    4. Once the ability choice is displayed do nothing no blue outline if you select something it also does nothing other than make the relevant sfx noise you can even mess with the…

    1 vote

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