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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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8869 results found

  1. iPhone getting hot and using lots of battery

    Since the brothers war update my iPhone 14 Pro Max is getting very hot and using lots of battery while playing. I’ve uninstalled and reinstalled the app and it’s still happening. I’m also on the latest iOS version. This is new since the latest update.

    29 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  2. Stone Brain

    Stone Brain doesn’t allow player to name a card, rendering it useless. I’ve lost a Bo3 ranked game because of this… :(

    67 votes

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    19 comments  ·  Gameplay  ·  Admin →
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  3. Unable to submit deck errors after brothers war update

    Unable to play any mode after 2022.21.0.1644 update on Android. I only receive unable to submit deck errors then disconnect errors.
    Have tried un/reinstalling, same behavior.

    30 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  4. Event ended even though I won

    I just experienced a bug where I won my sealed game (opponent conceded) but my run ended as though I had lost.

    7 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  5. Game freezes

    While resolving a spell, after I made the choice necessary the game just freezes. After a while the rope comes up and runs through, I lose one of the time extensions and then nothing else happens. No new rope, no further resolving of the spell.
    Neither conceding works, nor am I able to get the game to proceed by anything else (enter/space key, whatever)

    Platform: PC

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Land draw in draft

    I have 16 lands in a 40 card deck. How I am going to get 13 lands with 17 cards left to draw. How am I ever going to win that match.

    7 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  7. GreError

    I had ~8 tokens of Ratadrabik + 2 tokens of Teysa Karlov as well as:
    Sheoldred, Trostani Discordant, Lurrus, Kethis and Old Rutstein
    when the opponent casted Blood on the Snow which got the stack up to ~254 or 256 and ended the game on a draw due to some 'GreError'

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. 13 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  9. Network Error

    i launch the client but i cannot log in becuase im not able to get collection or there was a problem when communicating with the server: Network Error.

    Pls fix it.
    It's a week now the client is very slow

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. Bug with disconnect and reconnect, 5/5 reproducible

    Steps to reproduce:

    1. Play any format,
    2. Disconnect (for instance shut down the internet connection),
    3. Close MTGA Client,
    4. Reconnect to internet then start a new MTGA instance,
    5. Continue the gameplay and finish the matchup.

    Expected: The UI should be exact the same as the normal UI
    Reality: We see a black screen.
    Reproducible: 5/5

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Forced draw with a deterministic win

    Had: Paradox Engine, Emry Lurker of the Loch, Kinnan Bonder Prodigy and Chromatic Sphere. Was looping sphere to infinite draw/mana into Karn The Great Creator to win.
    Was forced into a draw because of looping sphere??

    10 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  12. Anointed Peacekeeper game crash

    Every time Anointed Peacekeeper enters the battlefield on my side of the battlefield, the game crashes (windows). Even though I don't cast it, but it comes back from exile, the game crashes.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Cant Challenge Player

    Every Time i go to challenge a specific player, will let me select a deck and type the name in but it says "cant submit deck" I am using the premade decks. Then when you retry you timeout of server connection. This issue has persisted since the last update. Hope it will be fixed soon

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Error Updating Data please check your connection in EpicGames on Mac

    I cannot access the game. I've already installed and reinstalled several times, and also tested as solutions on the internet and nothing works. I use EpicGames on a macbook, I saw some reports of what happened on Windows and Mobile, but for mac no report was given yet.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Bugged Interaction Between Citizen's Crowbar and Queen Allenal of Ruadach

    I have a Queen Allenal of Ruadach on the battlefield.
    I cast Citizen's Crowbar.
    I get a token creature from Citizen's Crowbar.
    Queen Allenal of Ruadach triggers, and I get a 1/1 from the trigger.
    The Arena UI asks me if I would like to equip the Citizen's Crowbar to either of the token creatures that have been created.
    Um.

    14 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Muldrotha + Evoke

    When casting a card with Muldrotha using its evoke cost, it doesn’t count towards her once-per-type-per-turn limit.

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  17. Error de servidor

    Muchos fallos de servidor a pesar de tener buena conexión.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. 5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Kinnan and Relic of Legends bug

    While playing with Kinnan and Relic of Legends I noticed that Kinnan's mana doubling ability does not trigger with Relic of Legends second ability. When I tapped a legendary creature for mana it did not create another mana of same color created by Relic of Legend's second ability according to Kinnan's first ability. Clearly this ability should work since Relic of Legends allows you to tap legendary creatures to create mana, so this seems to be a bug.

    9 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  20. Upkeep Stop Not Working

    Your upkeep stop keeps not working and allowing me to draw before I can play a spell. Fix you **** for the love of good.

    14 votes

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    3 comments  ·  Gameplay  ·  Admin →
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