MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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8725 results found
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Futurist Spellthief bug
Futurist Spellthief does not function, enters with flash and does not give the duplicate letter
15 votes -
Reduced cost in alchemy bugged
I am playing from an IPhone; in alchemy is bugged the reduced mana cost of everything from spell like discover the formula or Geistchanneler, even trying to pay the mana cost manually; the game want me to pay the original mana cost.
14 votes -
Black screen with cursor
Black screen with cursor after the update
5 votes -
Punish salty rope burners
There should be some way to punish players, who just use their timeouts on purpose to get revenge for their loss on the battlefield.
Tbh I have 2 screens and just switch to youtube, I am not easy to trigger. Still I feel this should be punisheable behaviour.
Look at this example. You don't want to tell me, he needed 4 timeouts to ponder wether or not he should break his clue or not, do you?It's just poor and not sportsmanlike behaviour at all
10 votes -
Sparky does not disappear
Once Sparky appears on the screen (like in Home or Help page), it remains until a match starts. I expected that when I move to another page it disappears, but it doesn't. I have experienced this issue in both iOS and Windows
6 votes -
Mono white lifegain/matchmaking
Why are 80% of my games I play against mono white life gain or black/white life gain? Every deck is the exact same combos and cards and it’s getting annoying. I mostly play historic. If I’m not playing against them I’m playing against green elf’s or blue control and when I mean control I mean every spell in their deck is a counter spell or bounce spell. Again those decks always being the same. All I’m asking is to ban some cards or do something about matchmaking so I’m not playing against the same decks every match.
11 votes -
Network error
I'm trying to start a game but I get "Network error. Unable to join event. Please try again later." But I'm not trying to join an event, I'm trying to play a game. There's nothing wrong with my internet connection.
16 votes -
Legendary Rule
Please distinguish between the new and old legendary cards when a 2nd copy is played. I keep having to guess which to keep when playing duplicate planeswalkers as the graphic makes it impossible to tell which is which.
6 votes -
ladder play no longer affects my rank
Ladder play no longer affects my rank. I am stuck at Bronze Tier 1. It has been this way for a couple of weeks now.
5 votes -
Mastery reward bug
I’m no longer receiving rewards from my mastery pass or tree? I’m gaining xp and it says I’m receiving rewards but cards are not in my card pool.
6 votes -
Brawl Friend Challenge
Can't play Brawl game with people on my friend list. The moment whe try whe always have the '' invalide deck '' message and the oder player all is brawl deck have a red ! on it!
8 votes -
Opportunity to play instant passed over
I had an opportunity to play an instant but it was passed over. This ruined a combo and should have lost me the game.
17 votes -
Turn skipped post combat
Post Combat main was completely skipped. I had attacked and had mana available and cards to play.
6 votes -
Search Library Crash
iPhone app crashes every time I “Search Library”, which I do a lot with the decks that I have.
8 votes -
Game Freezes during match
During opponents turn timer counts down to zero then match freezes.
11 votes -
Timer stopped
I was playing a game in ranked, and the opponents timer began to run out. It got to the end and simply stopped. The hourglasses didn't disappear and I was locked on the screen. I eventually had to log out of the account entirely. Any idea on what occurred?
6 votes -
App crashing constantly in iPad iOS
App is crashing constantly in my iPad iOS. had not played in 1 or 2 months and now I'm back and out of 7 games I played in the last 4 days, 4 have crashed the app. This is absoluteley unplayable. It didn't use to be so bad. I don't know what you released but it's crashing to a point of leaving the game.
32 votes -
Active Matches Check Failed
Had game 1 of my draft well in hand. Arena crashed and restarted quickly. When it checked for Active Matches it failed to remember my game, and proceeded to load the initial scene. Counted it as a Loss. The whole process took less time than two ropes.
Your Active Matches check doesn't work. This isn't the first time. Crashing is out of our control, and your programming is out of our control. Is this just a game of wishing and hoping that my time and efforts aren't wasted? My resources are valuable, and losing draft games for no reason is…
12 votes -
The game crashes constantly on my iPad
The game crashes constantly on my iPad. It used to at least load in time to return to a match, but that hasn’t happened for weeks now, and I always get match losses when it happens.
9 votes -
Infinite loop Green and white
Infinite loops are ridiculous. Using Scurry Oak, Prosperous Innkeeper and Heliod Sun Crowned. This creates an infinite amount of tokens, infinite health and a giant creature that is infinity/infinity
13 votes
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