MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9387 results found
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The game crashes constantly on my iPad
The game crashes constantly on my iPad. It used to at least load in time to return to a match, but that hasn’t happened for weeks now, and I always get match losses when it happens.
9 votes -
Infinite loop Green and white
Infinite loops are ridiculous. Using Scurry Oak, Prosperous Innkeeper and Heliod Sun Crowned. This creates an infinite amount of tokens, infinite health and a giant creature that is infinity/infinity
13 votes -
MTGA freezing
Arena freezes during game (standard ranked). After a while opponent seems to be roping out but never does, hourglass stays. Can't concede the game so have to force shut.
Second time in 20 minutes... Unplayable atm.6 votes -
Better Timer
Faster Game time mode, or fix your timer. Currently, I find in standard play frequently my games run past 15 minutes. That is 100% purely people not paying attention to the game and running the clock. Probably on purpose. There is 0 reason why someone with a single action that can be taken, should be allowed to sit for almost a full minute before extra time kicks in.
The current system is garbage and needs to be addressed. Either with a pure 30 second time mode, no bonus time, no nothing. Play fast or lose rest of your turn. Or…
6 votes -
March of Reckless Joy Bugged
The cards exiled by March of Reckless Joy are not playable on the next turn but only on the turn cast, contrary to the card text.
8 votes -
March of Swirling Mist
During a sealed event for neon dynasty, the card 'March of Swirling Mist' failed to do anything, costing me a game. I selected a value for x, paid the mana, and it didn't let me pick creatures to phase out.
27 votes -
Tutorial
Wont let me complete the very last games of the colour play tutorial
11 votes -
the wandering emperor
Blinking the wandering emperor with yorion passes priority without giving you a chance to use it at end step, even when there is another trigger on the stack
14 votes -
Lost match while waiting for opponent
I received my last loss of the draft after a minute-plus "Waiting for Opponent" screen, followed by a restart, followed by a five-minute "Waiting for Opponent" screen that wouldn't end until a hard reboot. I would appreciate a refund; was really enjoying playing that deck.
14 votes -
Game Crash - Automatic Loss Issued Upon Restart
I was playing the second game of the first match of my traditional sealed event when the game crashed while I was attacking my opponent in a favorable board state. I restarted the game but I was not allowed to return to the game. Instead of that, I saw neither the win nor the loss in my event score. However, after restarting the game a second time I could not enter the game and a loss had been added to my score.
8 votes -
Forced concede because opponent took too long
Opponent was playing the scurry oak infinite life gain tokens combo and repeated it 170 times. While waiting there was nothing I could do, no instant response I could play. While waiting for the opponent to do their thing, waiting to draw a board wipe, I got a warning "You haven't acted recently. Act soon or you'll concede the game" although there was nothing I could do. When my opponent finally timed out and finished their turn, right when my turn started the game conceded for me, even though I could have drawn my board wipe. There is no reason…
21 votes -
Issue Challenging Friends
[PC] Game has been bugged at minimum since Crimson Vow's release, leaving the Direct Challenge to a friend for friendly brawl unusable. When challenging a friend and selecting the friendly brawl option, one or both of the parties will only see a 60-card challenge available (with only 60+ card, non-brawl decks in their collection available to select), and cannot select brawl decks to participate. Additionally, the game will allow the challenger to have their last brawl deck used selected, but give an error stating the deck is incompatible with the format This happens regardless of who issues the challenge. The…
6 votes -
Solemnity bug
While I’m a match my opponent played nine live then solemnity. On subsequent turns he played faceless haven and book of exalted deeds, he was able to put the books counter on faceless haven when solemnity should have cancelled it out.
7 votes -
Bug Gravelighter
A creature had died the turn i cast gravelighter but the "otherwise" triggered. That way I didnt draw my card and had to sacrifice a creature, resulting in loosing the game
5 votes -
Mobile game constant crashing
Since the release of Neon Dynasty my game constantly crashes during gameplay. I am playing on mobile iOS. It happens every other game and has caused me to lose countless games effecting my ability to climb the ranked ladder. It’s very difficult to keep playing when I can’t make any progress from the game closing and not letting me rejoin games.
10 votes -
Life gain + Heliod, Sun Crowned + Scurry Oak time bug
I guess everyone knows about this shame combo, but it is still permitted. Today i was facing this combo and i had the opportunity to exile all opponent's creatures on my next turn (had 50+ health points and "Ajani, strength of the pride" in my hand) and win the game quick after...the problem is, Wizard of the Coast, that this almost unending combo consumes not only my opponent's time but also ALL MY TIME BANK...the result obviously is that i couldn't play my turn and i lost the game. This is really unfair and annoying, please fix it.
12 votes -
Game frozen on Android
Game freezes sometimes during gameplay, it started happening after kamigawa release, im on Android with Samsung galaxy s20+. Only way to fix is to kill The app and re-open it.
8 votes -
Game Freezes during Draft session
During a Draft session (gameplay/event), the game just suddenly freeze and I can not do anything else. It was my turn and i cast Network Terminal then the game freeze.
6 votes -
Game is Crashing
Game is crashing when I try to change my deck before a game. When I try to choose a deck the game is just crashing. It's not happening for all the decks, there are 2 decks 'red and black' and 'blue and black'. When move my mouse over these two decks the game is just freezing and then turns off.(PC)
7 votes -
token and timeout issues
just played a game w/ scute swarm and ran into an instance where I generated a lot of scute tokens, roughly 106 or so. I also had prosperous innkeeper. so every time I got a token, it triggered prosperous innkeeper. This took awhile because the game had to go through each animation and as far as I can tell there is no skip, which caused me to burn two timeouts just while the game was going through the animation of giving me tokens and life! I was afraid to play another land for fear I might lose due to not…
9 votes
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