MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9384 results found
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ninja'sl kunai cannot equip and
ninja's kunai cannot equip and cause a crash in my iPad. everything else works well. After serval re-connect I finally can do but it's too late.
8 votes -
Oppenent Conceded, I lost point
Opponent won game 1, conceded during sideboarding, screen said "Victory" and I lost a point.
6 votes -
Remove Alchemy from Historic Brawl.
I need you to remove Alchemy cards from Historic Brawl. The format bans sideboard/wishboard/learnboards, yet now we have these Alchemy cards that access cards from "spellbooks" which is the same thing. Spellbooks are outside the game. Bringing cards from outside the game in Brawl is banned. You need to remove the Alchemy cards from the format. It needs to happen immediately. You need to do it. You made a mistake. Fix your mistake.
24 votes -
Trying to Launch the game
Every time that I try to launch the Arena, this message appears to me.
I've already uptaded the game, but this message continues.
How can i fixed?7 votes -
Players use Concede during sideboarding to take advantage on ladder
For months, more and more players concede while sideboarding (using ESC+concede), taking an advantage of the partial result, especially if the match-up is bad for them.
Yesterday only, on 6 duels, it happened to me 3 times.The software keeps only the present results match after match, instead of the whole Bo3 result. Which brings clearly to cheating behavior as players are now doing so take advantage of the system failure. Herebelow are some conceding exemples:
1 / Player A concedes while sideboarding at 1-0 : he wins on the score of 1-0 and get one rank brick. Doing so,…
85 votes -
Sometimes can't respond to cascade
I was playing against Sliver cascade in historic brawl with enough mana open to play Restoration Angel to respond to something my opponent did. My opponent cascaded into a Lightning Bolt, targeting one of my creatures. The game did not give me an opportunity to respond to the Lightning Bolt, and resolved the whole stack without giving me a chance to play.
9 votes -
Infinite Life Combo Bug
I faced an infinite life combo which made the game last over 30 minutes and the game forced me to concede do to "inactivity". I would have won the game in two turns but the game skipped over my turn when his combo finally ended do to his round taking so long. Below is a youtube-link to a screenrecording of the match since the file was too big to upload here:
15 votes -
Profile Season Rank not updating
Reached Platinum Tier 4 slot 1 in the Feb Season. Results no longer affect that rank.
Also the rank adjustment screen graphic does not appear after games.8 votes -
rem karolus
Rem Karolus is severely bugged, which caused an unexpected loss in a Double Feature draft. I had Rem Karolus on the battlefield, then my opponent cast "mirrorhall mimic" to make their own copy. After they cast their copy, they were able to destroy my creatures with direct damage spells, which should not be possible. The rules text is not written in a way that would prioritize the second instance of Rem, since it's a replacement effect rather than global. Between Gisa, Glorious Resurrector and Rem Karolus there are at least two high-impact rares in the format that do not follow…
7 votes -
呪文のスタックで呪文の打ち消しのインスタントが発動出来なかった
4マナ以上の呪文を相手が唱えた時にスタックが始まった後に軽蔑的な一撃と言うインスタントを発動したが、打ち消しが出来なかった。
相手の呪文はこのカードは打ち消されないなどの効果を持って居らずに打ち消しが出来なかった。
このような事が何度もあります。5 votes -
Direct Challenge does not show up
I cannot send a direct challenge and have it show up on my friends account. And when they send to me it is hit or miss to get the challenge. When it does go through it will not allow me to select a deck. Sometimes it will say select deck or cancel challenge and neither works
6 votes -
your game is ****! its ******* rigged and im ******* sick and tired of getting put against hard counters
your game is *! its **** rigged and im ******* sick and tired of getting put against hard counters and top decking 20 ******* lands or starting out with two lands and by turn 10 still two lands. ********
9 votes -
Gameplay freezes
Gameplay freezed in the middle of a game.
Couldn't do anything else but start MTGA again and lost the game.9 votes -
Bug Moved to damage without being able to cast instant
Had a huge board but the client moved to damage two turns in a row without me being able to cast an instant combat trick to win the game. Was My last loss in the double feature event too. Played on android.
5 votes -
Match making issue
Match making is driving people away from the game... Including myself. I love the game. I invested on it both in time and money BUT I don't see clear progression in my rank. I have better decks I play better than before, but I keep getting paired with countering decks/net decks or mirror. I played 20 games today, and in the end I lost a bar in my current rank... Come on... Not able to reach mythic this time, and now I don't want it I will try to spend less and less in this game that saves on rewarding…
6 votes -
Flash Bug?
Why can I not cast a flash based card in response to my opponent's spell? There was no other card on field with flash , and I had the correct amount and type of mana. Can you please fix this game, inbetween random crashes, and all other sort of ****, this is why I would never recommend or spend any money on this "game" in it's current state, probably lose some friends over this if I did.
7 votes -
Android Black Screen
Since yesterday's update I am unable to launch Arena on my Android phone. It worked fine Tuesday and no longer works. On launching the app I am stuck at a black screen. I tried fully uninstalling/reinstalling the app. After reinstalling, I was able to log in, but then it just got stuck on the black screen again.
15 votes -
Servers are still down after maintenance.
Still can't log in after maintenance from 1/27.
5 votes -
Black screen with cursor
Black screen with cursor after starting the game.
This issue happened to me after every update...6 votes -
Cant finish color challenge final step
I have reached the final part of each of the four color challenges. Every time I try to play the last one, it gives me an event has ended error and tells me to try again later. I tried modifying the deck to only include cards that I have but it did not work.
12 votes
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