MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
9387 results found
-
Servers are still down after maintenance.
Still can't log in after maintenance from 1/27.
5 votes -
Black screen with cursor
Black screen with cursor after starting the game.
This issue happened to me after every update...6 votes -
Cant finish color challenge final step
I have reached the final part of each of the four color challenges. Every time I try to play the last one, it gives me an event has ended error and tells me to try again later. I tried modifying the deck to only include cards that I have but it did not work.
12 votes -
Victories are not giving me experience for mastery tree
Aside from experience daily quests I am no longer getting experience from wins for my mastery tree
18 votes -
Game freezes
there is a bug where the application (Mtg Arena) freezes when you select the cards from the graveyard to pay the escape cost for Kroxa, Titan of Death's Hunger (on macOS Monterey 12.1) and app version 2021.12.10.652.904583
8 votes -
Your servers stink!!!
Your servers cannot handle your traffic, constantly getting kicked out & I have the latest IPad. This is a you issue. Playing is no longer fun, and card pulls are consistently awful. You’ve made a game that used to be fun…no fun at all anymore.
7 votes -
Quitting punishment for ranked matches
There needs to be a punishment for people who quit in a ranked match. Every time I'm close to winning, or it looks like I'm winning, my opponents quit. Sure, i get credit for the win, but it robs me off the game play. Maybe I'm not going for the win, maybe I'm going for a daily quest and will spare thier life so that i may cast a few more spells. But it's a ranked match, there should be consequences for quitting.
10 votes -
Game crashes after match end.
Game crashes everytime I finish a match.
- Start a game, finish the game.
- Android with custom ROM. Corvus OS
- Game is crashing after I finish a match.
- Go back to main menu
14 votes -
Player turn time limit
For the love of god, reduce the amount of time a player has to use each round, or at least reduce the amount of time before the time outs kick in. The turn length gets used and abused because of the game design. No one needs more than 30 seconds to figure their turn out. Just another ding in this game.
17 votes -
Poor game balance and matchmaking
Since your matchmaking and game balance are so bad, you need to start giving experience to those who lose as well as those who win. How can anyone expect to move forward in this game when you have terrible match ups. Dont just worship the best players and those that spend tons of cash. Take care of all your players.
6 votes -
Unfair game play
Dear MTG Arena.
I writing this to ask if you can Please, Please ban the card "Minion of the Mighty" in the online arena.
Reason I ask is because it is the most unfair card in the game, you don't even have a chance play.
With one single land mana card the player can defeat his opponent in a single round.
Its so unfair that you don't even have a chance to play your first or second round and you defeated with life points 2 or zero.
Kind regards
Derek9 votes -
5 votes
-
matchmaking
Matchmaking in Ranked mode constantly pairs you several tiers above where you are currently playing; I'm playing on Platinum tier 4 yet I am constantly paired up against Diamond tier players. Like I get it if I've ranked up that far consistently but I have literally made it to diamond one time... I'm an okay player but this just makes getting a couple wins to get rewards take hours and ultimately not rewarding or fun.
15 votes -
Just ban Paradox Engine already
We all know you're going to ban it eventually. Yes, there are players who love it. Those are boring people who were playing Ugin a couple months ago.
Just do what we all know you're going to do.
15 votes -
Standard Brawl Esika, God of the Tree Meta
Tried playing some Standard Brawl and 75% of matches were paired against Esika, God of the Tree // Prismatic Bridge decks. Also, got a streak of being paired against it 5 games in a row. Either that commander is being played so much it is 3/4 of the entire Standard Brawl meta and should be banned or the matchmaking algorithm is actual garbage and the code needs to be re-written.
6 votes -
Elvish Clancaller does not hold priority
version: 2021.12.10.3971.904583
How to reproduce the bug: Play a deck with elvish Elvish Clancaller in it. Have enough open mana to cast Elvish Clancaller or activate it's ability. Have no other priority holding play components (castable spells, etc.). Priority will not be held and phases will automatically progress, unless in full-control mode, as though you were unable to take an action. This often prevents casting Elvish Clancaller or activating Elvish Clancaller's ability.
PC
see 1
Elvish Clancaller should hold priority when there are legal actions to take involving the card.
None
None.
8 votes -
I just lost an entire turn and then the game to an exploit in your turn timer coding my opponent abused. He cast Soul Warden x2 then Scurry
I just lost a game because my opponent used an exploit to skip my turn.
He cast [[Heliod, Sun-Crowned]] on turn 3, then on turn 5 he cast two [[Soul Warden]]s followed by a [[Scurry Oak]] then he was able to queue up enough animations that I did not get to take my turn and the following turn he was able to attack freely
9 votes -
Player timeout with opponent stack flooded
The opponent flooded the stack with over 100 triggers and should have eventually passed priority or lost. But in the end, instead of the opponent timing out, I timed out. To be specified that I had no play to make, so no priority to pass on my side. This is completely absurd, as it is like a player receives a game loss in real life because its opponent has left the table and has gone away. And no, it is not a problem of device compatibility because my device is Arena mobile compatible since day 1 release. It is unbelievable…
13 votes -
Add people to friends with whom you recently played with
It would be nice to add people to friends and interact more with people with whom we play. Otherwise it feels onesided and quite lonely. I know you can go to discord groups but having an option to rewatch your last match and play again with the person of similar or higher skill.
9 votes -
Daily quest
(Mobile/Android)
Weekly quest is not resetting/not receiving 3 quest. On Sunday, normally I should see 3 new daily quest (when prior quests were completed), but instead I only been getting one new quest. This started happening about 2-3 weeks ago.26 votes
- Don't see your idea?