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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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14951 results found

  1. Rage Quit Cheating

    It seems that some people have mastered the art of rage quitting without losing. (Similar to pulling the ethernet plug when you were the host on xbox games so you don't get a loss) This is the second person who was about to lose when their countdown timer just stopped and no move has been made for over 10 min on their turn. The only way for the match to end is for me to concede the game. BS.

    7 votes

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  2. NO LEVELING UP

    WINNING MATCHES HASN'T GAINED ANY LEVEL IN OVER A MONTH AND I AM ABOUT TO COMPLETELY QUIT THIS GAME! I HAVE UNINSTALLED AND REINSTALLED IT TO NO AVAIL, AND THERE IS APPARENTLY NO EASY WAY TO INTERACT WITH THE CUSTOMER SUPPORT STAFF FOR A COMPANY I HAVE GIVEN THOUSANDS OF DOLLARS TO!

    2 votes

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  3. Blood on the Snow doesn't trigger

    1.   Give us the steps to reproduce the bug:
      

      Cast 'Blood on the Snow'

    2.   Note which platform you’re using (PC, Mac)
      

      Mac

    3.   Enter the actual results you’re experiencing
      

      Blood on the snow (with snow=5) did not trigger the 'return a creature or planeswalker'' clause. Selected 'Destroy all Creatures,' the spell resolved, destroying all creatures, then nothing went on the stack to resolve the second part of the spell.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. "Waiting for server" in the middle of a match

    After playing a land on my turn the game froze, and then a "Waiting for server" overlay appeared on top of the match. The timer was running underneath. I tried to save the match by closing the client and restarting MtGA. After the match reloaded, it was my opponent's turn and I had skipped my turn. The land I had played was back to my hand.

    3 votes

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  5. 2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Unable to change between Tibalt / Valki

    Casts Thran Temporal Gateway
    Uses Ability to cheat Tibalt, Cosmic Impostor into play
    Valki, God of Lies came into play instead because it's the Face Side of the Card
    There is no option to choose the Back Side of the card
    I'm trying to look for rulings online about the interaction of these types of cards. Can you help me out if this is intentional?

    4 votes

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  7. Queue not actually queuing for game

    When I queue up for a "Play" match sometimes, it queues me like normal but it never pops - making me think I never actually queued for a game.

    I just sat in a queue for 2:34:24 with no matches ever being found. This happens maybe once per session for me, where I usually restart the queue after 3-5 minutes. This time, I let it run while working and watched the timer reset twice.

    Steps to reproduce:
    1. Select "Play"
    2. Select your deck
    3. Queue for a match
    4. Queue never pops

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. MILL - if i have no more cards in deck but my table is full of creatures why the **** I die ?? LET ME PLAY MY CREATURES!

    MILL - if I have no more cards in deck but my table is full of creatures why the **** I die ?? LET ME PLAY MY CREATURES!
    We should be able to play the game even if there are not cards in deck left.. but the board is full of creatures ... seriously....

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Stack size limit

    It seems there is a limit to how big the stack can get. My best guess is 256. While there are few situations where this is actually a problem I found one using scute swarm on mobile since the number of scutes grow exponentially and each ability triggers separately. Since there is technically no limit in MTG rules about how big a stack can get the game code should be changed to reflect this, increasing the limit by a couple orders of magnitude.

    5 votes

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  10. The matchmaking system is pitiful

    Their normal, unranked matchmaking system doesn't make sense.
    If you play control it matches you 90% against mirrors, if you play mono color mirror, if you play agrro mirrors, please, they should change it. It is a real rub

    7 votes

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  11. The matchmaking system is pitiful

    Their normal, unranked matchmaking system doesn't make sense.
    If you play control it matches you 90% against mirrors, if you play mono color mirror, if you play agrro mirrors, please, they should change it. It is a real rubbish.

    6 votes

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  12. Auto Pass Priority With Scavenging Ooze

    My opponent cast a Languish while I had a Scavenging Ooze on board and 3 open green mana. I activated it, exiling a creature from my graveyard, and after the ability resolved, it auto pass priority, resolving the Languish. There were plenty more cards in graveyard, and had I been able to activate it again, I could have exiled another creature in my graveyard and saved the Ooze.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Won't load past "Loading initial Scene"

    Few days ago I was playing just fine. Left for a little bit to run and errand and when I came back my game will no longer load past the "Loading Initial Scene" page in the beginning. i've checked every for updates and I've unistalled/reinstalled arena and nothing has worked. I just dont know what to do anymore

    10 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  14. rigged

    Game is a 100% rigged
    THIS IS A PAY TO WIN SYSTEM WAIZARDS HAVE IMPLEMENTED!!!! PLAIN AND SIMPLE.
    You pay with money to buy data and in return you get better odds in every match you play for a period of time till it ends and you pay more and repeat the cycle. The algorithm is rigged with match making/card draw/ starting hands and several others. Decks that have a 70-90% chance of win on tabletop is a 20% chance to win in Arena unless you pay for more data as a rigged cash cow! F-you, Wizards made me quite…

    26 votes

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  15. Jaspera sentinel and Magda Brazen Outlaw Bug

    I am playing on PC. I have had 2 games now where I cannot tap Jaspera sentinel to create mana tapping Magda to create a treasure token in response to Magda being targeted by stomp. The same thing happens if I block with them. it does not give me the option to tap them it goes straight to damage. it seems like I have to play with these cards with a stop on every Phase in order to respond to anything in the game. Then if I have Kinnan on the board it is even worse skipping my second main…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Cannot tap land for mana

    I couldn't tap a forest for adding mana, it was like it doesn't exist in the game

    11 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  17. Exert abilities don't always trigger

    It has happened to me, many times already, that when I exert Glorybringer it doesn't fire the 4 points of damage.
    I'm on a windows PC.
    The matches in which the exert failed to fire were always ranked (best of three).
    There was always a target creature to target and no rules-changing permanent affecting abilities whatsoever.
    Once it was targeting Nicol Bolas, The Ravager; another time (different match) it was targeting Terror of the Peaks and a third time targeting some other creature I don't recall.
    It's been happening since the last days. And since the last days I'm playing…

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Bug with land creature with artifact

    Affected card: Faceless Haven,
    After becoming a creature and attaching an artifact (Shadowspear), then attacking - faceless returns to land state, taking artifact with it, which wouldnt be a problem but then on another turn becoming a creature again and attacking/blocking, shadowspear abilities didnt play (lifelink, trample)

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Saga 'Binding of the old Gods' counters did not go up

    1. Had multiple Binding of the old Gods sagas, but the counters didn't trigger.
    2. PC
    3. Could not destroy creature of opponent and lost game in Draft. Please refund.
    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  20. Matchmaking

    Another point that doesn't make any sense.

    3 votes

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