MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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5504 results found
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Jump in Quest won’t progress
The complete jump in 3 times quest will not progress. I have tried winning jump in then resigning ( repeated 3 times over). Then I had tried winning 3 matches on each jump in then resigning and did that 3 times but it did not progress so I have been stuck with out being able to progress for months now!
50 votes -
Eluge
Eluge's ability on a Sea Gate, Reborn doesn't turn it into an Island, so it doesn't get the +1/+1.
27 votes -
Still crashing on PC
Still crashing after most recent update, attempting to access the event screen for any current events causes the game to freeze and crash. Status website says all should be good but is still broken
22 votes -
Game crashing after last update
When I enter the game, the screen freezes, except for the mouse pointer. If I click on the screen, the entire game freezes. This happens if the store is accessed and even within a game. This problem started right after the last update of the game that occurred a few days ago. I have already reinstalled the game but the same problem persists. How can I solve this? I recorded a video that shows exactly what happens and this happens every day.
18 votes -
Unable to use Tender WildGuide
I can use Tender Wildguide ability to put +1/+1 counter on him but I can use the one from the token during a premier draft
23 votes -
lunar convocation
Lunar convocation is not always giving a 1/1 bat end of turn.
22 votes -
crash
After the Arena update, the game freezes and crashes.
I cant't play anymore! What can i do?20 votes -
Suppression ray allows you to stun creatures tapped with it
Suppression Ray states:
"Tap all creatures target player controls. You may pay X {E}, then choose up to X creatures tapped this way. Put a stun counter on each of them."The official ruling states:
"Creatures tapped this way" means creatures that became tapped as a result of Suppression Ray's effect, not creatures that were already tapped before Suppression Ray began to resolve.
https://gatherer.wizards.com/Pages/Card/Details.aspx?multiverseid=661799&printed=falseArena allows you to place stun counters on any tapped creature
34 votes -
Bug: Eluge's flood counter on double sided land
After putting a flood counter on a Sulfuric Springs, the land didn't get the Island subtype and did not increase Eluge's power and toughness.
25 votes -
Unable to side-board
Playing on an iPad. Prior to BloomBurrow I was able to side-board. After BloomBurrow I'm unable to add side-board cards but I can remove main-board cards. Traditional Timeless.
26 votes -
Arena Crashing on Android
Arena is crashing when the "Download" button is clicked on the startup screen. Troubleshooting: uninstalled and reinstalled app, restarted phone. No resolution from TS
Device details
Android
Samsung S24 Ultra
One UI 6.1
Android 1417 votes -
Unable to sideboard in best of 3
Unable to use the sideboard in best of 3. I tried to sideboard and the cards won’t get added into my deck. If I take a card out I cannot readd it either unless I clear the app and reload it
22 votes -
Arena Crashing
Since the most recent update on 09/13/2024, Arena keeps crashing whenever I try to go to the store and during games.
18 votes -
Client crashing following update
Client update today has caused client to crash approximately every 2 minutes. Games are unplayable.
19 votes -
Game wont update and crashes on android
Game is not updating and crashing on Android
17 votes -
Tender Wildguide
As many other people have posted as well, it seems that the game doesn't recognize Tender Wildguide's abilities. I played a game where I had a 1 mana blue instant in hand, planning on blowing out my opponent's removal spell. When they went to cast it, I never got a prompt or anything about getting priority, and the removal spell resolved.
The following turns I tried to go into full priority mode to investigate, and it seems like the game doesn't recognize the abilities as being activatable, even though they are. In this state, my turns would stop on every…19 votes -
Bug: "Break Out" placing card on top of library
The text of "Break Out" states:
If you didn’t put the revealed card onto the battlefield this way, put it into your hand.
However, when this trigger occurs, the card is being placed on the top of library instead.16 votes -
Bestow
Bestow placement error has cost me multiple premium drafts. Most recently I was attacked by an unblockable nyxborn hydra. Up voting doesn’t seem to matter.
26 votes -
Xp mastery
hello support
I play magic on Android, and since the alchemy update, I'm not gaining xp, yesterday's missions didn't count and today's missions didn't count towards mastery progression either21 votes -
Grenzo, Crooked Jailer and Emrakul, the Promised End not interacting properly. Soft lock!
While controlling my opponent's turn with the trigger from Emrakul, the Promised End, I cast a Grenzo, Crooked Jailer that was in their hand. The enters trigger from Grenzo went on the stack targeting me, however, I could not control the trigger despite controlling their turn. This locked me out of game actions until I timed out.
32 votes
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