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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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13370 results found

  1. 34 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  2. elite spellbinder

    I was playing a Standard best of 1 match and I played Elite SpellBinder two times in the match. The opponent had two cards in hand the first time and one card in hand the second time and neither time was i able to look into the opponents hand and pick a card.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. Mana???

    how is it that a 24 land dack on 40% of the games has only 3 mana and on 40% has 12 mana . 10% of the games i get Mana und other cards like normal but the rest of the time its fuckt up..... fix your **** ! and ban ugin and yorin!!!!!

    15 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Ranger Class bug

    I played traditinonal Standard Event.
    Ranger Class grew up LEVEL 3, but As long as I view Library, I could't see librery top and play library top creature. (sorry, Library top is Lair of the Hydra in the picture. and Japanese.)
    I played on windows

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Copy of Plumb the Forbidden does not trigger Leonin Lightscribe's ability when original is countered

    Steps to reproduce
    1. Control Leonin Lightscribe and any other creature(s) on the battlefield
    2. Cast Plumb the Forbidden sacrificing one or more creature other than Leonin Lightscribe as additional cost , and generate copy of Plumb the Forbidden
    3. Counter the original spell of Plumb the Forbidden
    4. Resolve copy/copies of Plumb the Forbidden

    Platform: Mac

    Actual result: Only original of Plumb the Forbidden triggers the Leonin Lightscribe's ability (trigger once)

    Expected result: Copy/copies and original of Plumb the Forbidden trigger the Leonin Lightscribe's ability (trigger number of copied spells + 1 times)

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  6. evolving wilds

    Unable to use Evolving Wilds during combat. This has caused me to lose games.

    30 votes

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    8 comments  ·  Gameplay  ·  Admin →
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  7. Scale the heights

    Same deal as others have suggested, when targetting a creature with Scale the Heights, if the unit is bounced, killed or exiled, the other two effects (life gain and draw) does not occur, despite them not being bound to the add +1 counter effect.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. Won't load past "Loading initial Scene"

    Few days ago I was playing just fine. Left for a little bit to run and errand and when I came back my game will no longer load past the "Loading Initial Scene" page in the beginning. i've checked every for updates and I've unistalled/reinstalled arena and nothing has worked. I just dont know what to do anymore

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  9. Dungeon Venture Trigger breaking the dungeon/path selection

    I got a dungeon trigger, then minimize it to check my deck and upon returning I can't select anything. I think I've had this happen when looking through my graveyard or exile but couldn't recreate it so take that as you will! This has screwed me over a bit when I have scry'd and am deciding on if I want to exile my top two cards and play them with the mad mage trigger.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. didn't cast a spell

    I want cast my sorcery or instant spell and I have the mana for cast them and isn't not work. He have not permanant to cause your opponent can't cast spell.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Player Using Banned Cards in Standard

    I just played a game against Lancey or Lancy (that's the player's name) who used Uro and Omnath, which are banned cards. Posting the log.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. creatures exiled instead of graveyard

    creatures exiled instead of graveyard

    I had 2 creatures killed that went to exile instead of the graveyard. Both with spells, but neither spell exiles a killed creature. there were no effects on the board that should have exiled creates.

    24 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  13. Friends List: Game indicates that I am offline, no friends list

    Experienced for first time after the 25JUN2020 M21 update.

    While in client, the friends icon in the lower left hand portion of the screen is empty and does not indicate a number of friends in game. When clicking on the friends icon, I receive a message "Offline - Go online to see your friends"; confirmed connection (the game is running and connection is good)

    Image of the in game message is attached for reference

    52 votes

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    22 comments  ·  Gameplay  ·  Admin →
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  14. BUG: 2 Poppet Stitchers in play and unable to Transform only one of them. Have to either transform both or none.

    BUG: 2 Poppet Stitchers in play and unable to Transform only one of them. Have to either transform both or none. On PC.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. 28 votes

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    10 comments  ·  Gameplay  ·  Admin →
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  16. Instead of ranking up to Mythic, rank changed to Diamond 4 upon win

    My rank was at Diamond 1, one win away from a promotion to Mythic. When I won my next standard ranked game, instead of the expected result (my rank changing to Mythic), it instead changed to Diamond 4. It isn't just a visual bug as I checked my profile and played another game but my rank remained in Diamond 4.

    Playing on Mac, this is the first time it's happened. Nonetheless this is quite frustrating as I've spent a lot of time playing through Diamond and was excited for the promotion to Mythic.

    Is there any solution to this /…

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Dark Intimations bug

    My opponent timer ran out when I cast "Dark Intimations" and they avoided sacrificing one of their 4 creatures (No Planeswalkers under their control). It still made them discard one of their 2 cards and I was able to retrieve a card from my graveyard and draw a card.

    This was during the Historic Brawl Fest on Sunday June 20th and played on PC.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. 2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. summoning sickness not going away

    My speaker of the heavens would not get rid of summoning sickness as turns would progress. Was playing a standard ranked game and the client experienced some connection issues before the problem came up. Replayed speakers multiple times as they were bounced by brazen barrowers and would not get rid of summoning sickness as the turn would get back to me.

    8 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  20. Phantom Land

    My game lagged, and the interface showed me playing a land, but I was never able to tap it for mana. Instead, the game skipped through my turn and moved me to discard, (even though my screen showed me with 7 cards in hand) and the land was on the battlefield for the rest of the game, preventing me from tapping it for mana or playing it, discarding it, etc.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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