MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. Naga Oracle Display

    Lost a game in event due to naga oracle displaying cards in correctly. Asked me to put the cards back in order on top of my deck but visually showed them under my deck so I put the card I wanted to draw next turn closer to the top of my deck and drew them in opposite order.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  2. Black Screen

    Game client updated this evening, hoping the issue of black screen would be fixed. Nope, now it's worse. Every 2nd or 3rd game, it just black screens and I'm unable to play. I've been trying to do one daily quest, and I can't because I'm forced to concede so many of my games. Some help please? I'm getting REALLY frustrated.

    2 votes

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  3. savage gorger don't have +1/+1 even if three underworld dreams are activated and doing damages

    Some cards must be banned but I can't remember the names.
    this legendary Ugin that messes up all the cards with less converted mana
    and this card that animates all the cards from graveyard PLUS their original effects that is non sense and unfair.

    2 votes

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  4. Creatures blocking different than selected

    In two separate games against different opponents/decks/cards during a throne of eldraine quickdraft:

    1. opponent declared two attackers
    2. i selected and clicked on two creatures each to block one of the attacking creatures
    3. when i clicked the affirm/declare block button, both creatures were double blocked on only one creature

    This happened twice in back to back games (both cases two attackers, two blockers). There were no special abilities forcing these blocks on only one creature. First time it happened i was surprised but wondered if it was user error, but when it happened the following game as well i realized it…

    2 votes

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  5. Brazen Borrower

    When paired with lucky clover, and you decline the second. It puts the creature in your graveyard instead of back in your hand.

    2 votes

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  6. Hypnotic Sprite

    Instant Adventure doesnt seem to be available sometimes. I do not think its for any specific card or cards.

    Seems like its just not being picked up as an instant sometimes.

    3 votes

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  7. Game will not update. It tries to update and then crashes. My internet connection is fine, no other devices are having issues.

    Game will not update. It tries to update and then crashes. My internet connection is fine, no other devices are having issues.

    2 votes

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  8. Planeswalkers affecting creatures with Hexproof

    Ob NIxilas Destroyed my Creature I had equiped with Mirror Shield. Why was his ability able to target that creature since it had hexproof.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  9. Blue vs Red Challenge freezes

    Whenever I reach the final stages of the game, it freezes and I can't continue.

    5 votes

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  10. Blue vs Red Challenge freezes

    Whenever I reach the final stages of the game, it freezes and I can't continue.

    2 votes

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  11. 1 vote

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  12. Scarab God + Questing Beast nonbo

    I reanimated my opponent's Questing Beast with my Scarab God. Attacked him in the face and wanted to deal 4 damage to my opponent's planeswalker (from the triggered ability of the non-blocked Questing Beast). This did not work. Instead the game did not allow me to continue doing anything. Not deal damage to the planeswalker or pass the turn. The game just semi-froze.

    Questing Beast's ability is supposed to work for me, even tho it is reanimated no? Meaning that it should be able to deal 4 damage to my opponent's planeswalker, through the ability.

    This cost me a ranked…

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  13. Mana add in response

    When opponent tries to destroy my creature (Kinnan) i don't get an opportunity to add mana to my mana pool (tapping a creature). Just to have more mana after Kinnan leaves battlefield.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  14. Broken doublestrike

    Doublestrike only deals 1st strike to blocking creature with no second strike across all formats. Chandras pyreling among others. If it kills the blocking creature no second strike targets the player as well.

    2 votes

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  15. reward of level 82

    I have a bug with the progress levels of the reward path, I am at level 82, it marks the reward of level 82, but it marks me that I am at level 81, and it has not given me the reward of that level.

    1 vote

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  16. Autotapper prioritizes keeping Deserts available even when the activated ability cannot be used

    Playing a mono-red deck with Ramunap Ruins, the autotapper will prioritize leaving Ruins up even when I do not have enough mana left over to activate the sacrifice effect. This frequently results in having to pay life for red mana on a later spell when the Ruins could have been used for colorless on a previous spell. It would be better if the autotapper prioritized using the colored Deserts for colorless when it does not need to leave them open for colored mana and the sacrifice effect is not available.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  17. Netzwerkfehler

    Hallo Zusammen,

    mein Client funktioniert soweit einwandfrei. Ich kann mir Decks bauen, Im Store shoppen. Nur kann ich keinem Spiel beitreten. Egal welches Format ich wähle, es erscheint immer diese Fehermeldung.

    Könnt ihr mir helfen?

    3 votes

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  18. Gameplay freezes in the middle of third Black color challenge, won't pass from my turn to opponent.

    After I play my hand, it gets to the end step and never progresses. Trying to manually toggle pass turn does nothing.

    1 vote

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  19. Run Away Together + Adventure Cards

    Playing Throne of Eldraine Draft, my opponent bounced my Faerie Guidemother//Gift of the Fae with Run Away Together. In my hand, the Guidemother no longer had its adventure half, and hoping it was just a graphical bug, I cast it on my next turn. It didn't give the option to cast the Gift of the Fae half, instead just putting the Faerie Guidemother into play automatically.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  20. colour challenge

    randomly, the opponent in colour challenge simply just does nothing, forcing me to concede.

    3 votes

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    2 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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