MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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5657 results found
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Scurry Oak & Heliod, Sun-Crowned Combo Timer
For decks using the Scurry Oak, some life gain creature (typically Prosperous Inn-Keeper, Soul Warden, or Famished Paladin with some kind of enchantment or attached), and Heliod, Sun-Crowned, when they start their combo they are allowed to take as long as they wish to continuously make tokens and gain life. Rarely ever does their timer even start to count down, meaning that, if they wish, they could simply stall the game for as long as they see fit to keep re-activating their combo. Please institute some sort of player overall turn timer, or some timer trigger for how long someone…
36 votes -
Mac OS Screen Resolution
The "Resolution" setting only has one option in Windowed or Fullscreen mode. Part of the board is cut off (see Graveyard Cut Off) because the game display ratio is wider than my monitor ratio and it's being zoomed-in to fill vertically.
121 votes -
Unfair function of Scurry Oak deck
Why I can create 5000 squirrels with my Scurry Oak deck?
I don't break any rule of game doing it, but when the number of squirrels is 40-50, my countdown timer starts and I lose my time.
Other decks can do his "magic" but this deck can't. WHY!!!!???
It's not fair.
IT'S NOT FAIR!!!!
15 votes -
Game Loss due to Opponent Combo off
Game timed out for me while opponent combo’ed off, lost when it went to my turn see linked video. I had zero response was on auto pass for opponents turn, timer started timing out for me, opponent finishes combo and turn my turn starts and I can’t respond to anything game auto selects demonic pact trigger targeting myself.
https://cdn.discordapp.com/attachments/690615101321117806/900944404938887238/video0.mp4
16 votes -
Standard Ranked doesn't level up my bronze rank
Standard ranked games don't update my rank. I have played several games, not updating any win or loss. Profile doesn't update. I would to like to get my right rank updated asap before the season ends
21 votes -
Skipped past second main phase in draft
In two consecutive games now, the client has skipped directly to the end phase when I pass priority at the beginning of my opponent's combat and they don't attack. In at least one of the games, this directly led to me losing as it didn't give me an opportunity to interact before a critical trigger went on to the stack.
9 votes -
bosca86 is cheating.
in addition to Bosca86 cheating, please can i ask that you either bring back older decks or bring forward new ones as i seem to play the same life link hand every time and its getting boring. i used to average 60 %win now its prob 30% and all done to the hand delivered. same decks just who gets lucky. also i play my friend alot at this game and we get no experience or anything for the time we spend playing. this is a shame as we love the game but it doesnt benefit us to play with friends.…
6 votes -
retrieving asset manifest
hi guys
im trying to play on macbook pro but the game get stuck on the screen retrieving asset manifest. what can i do?36 votes -
750 XP quest gave 500 XP
I completed a 750 xp quest shortly after reaching a new level on my mastery path. My current xp is at 500, which leads me to think I was awarded 500xp rather than 750 xp.
48 votes -
timeout
Your opponent's stacking ability is over 100, and your opponent clicks on a creature each time to put a + 1 / + 1 counter on it. The other party's time should have been consumed, but my time was consumed and I lost the timeout.
11 votes -
Overhaul Matchmaking
So i understand you get a lot of complaints about matchmaking and I have a Suggestion that can fix this.
Matchmaking should create a pool of potential players using the following categories and then narrow the search in this order.
Play Time
Total Cards in Collection
Win Loss Percentile
MMR
Each category should give about a 5% up/down leeway similar to Dark Souls 1 matchmaking. This way players match with other more close to their level. If you don't find a match it increases the Leeway by an additional 5% every minute that passes33 votes -
Traditional Standard Ranked win not increasing Constructed Rank
I have won multiple matches of Traditional Standard Ranked and then realized that my Constructed Rank went nowhere. I am sitting as Platinum 4 with 0 pips when I should clearly have more.
21 votes -
Update the Ban on Paradox Engine in Historic Brawl
Please update the ban list for historic brawl by banning Paradox Engine, as it is banned and has been banned for years in other similar formats (aka Commander). It breaks the core mechanics of the game by providing infinite mana loops within the first few turns of the game. Thank you.
23 votes -
Ranked bug
I gain no ranked progress, its stuck at unranked. Ive played a lot of ranked games none of which i gained progress for.
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Screenshot_2023-04-12-01-10-49-77_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 1072 KB -
Screenshot_2023-04-12-01-10-42-64_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 1290 KB -
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image_2022-07-30_005511493.png 275 KB -
image_2021-09-22_010829.png 583 KB -
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Log20210919_140345.log 110 KB
66 votes -
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Green Color Challenge last
Green Color Challenge last challenge won't complete. I've beaten it twice now, but it won't check off the last box.
15 votes -
mastery missing rewards
Missing lvl 13 rewards from mastery pass 2021.9.0.3880.888241
37 votes -
Please ban Golos in historic brawl
Ban Golos in historic brawl. Uncreative, not fun, everyone is playing it, and if you yourself are not playing golos it is unlikely you will win. I lose 80+% of my games against golos
14 votes -
counter creature spells not working
I countered a creature spell just now using 'bar the gate' and all the effects resovled (enter the dungeon etc.) but then their creature spell resolved also! The same thign happened to me earlier today, somebody tried to coutner one of my creature spells and my creature spell still resolved! I was confused what happened and obviously they were too as they just conceded after that. I thought I'd missed something, but when the same thing just happened to me I realised it must be a bug from your recent update. (Note I cna still counter non-creature spells, but creature…
13 votes -
6 votes
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Matchmaking too difficult
The matchmaking is ******, always no funny games, when I change my deck, the opponent change too and no funny game too, you are creepy moneymaker...
14 votes
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