MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1618 results found
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Rewards missing
SInce today, ven if a play a lot of games, progression on missions, pass and daily victory is not working. I suspect the configuration assistance (don't know if this this the real translate in english) that happen when I launch the game. It wa the first time I saw it today. This bug happen on my PC. Thanks for your understanding
8 votes -
rigged shuffler game shame
This shuffler steals more than Real Madrid.
If things are tied, penalty for Real Madrid and WOTC MTGA5 votes -
rewards
Rewards and experience not given for appropriate progress and actions. Have played 10 games across the accepted formats and have received no credit for winning or playing lands.
10 votes -
Wins do not count in any format/mode. No progress in daily quests.
Wins do not count in any format/mode. No progress in daily quests.
11 votes -
Rank Bugged
My ranks both on ladder and limited got set to spark rank. I played multiple games in mythic on ladder and no matter if I win or lose my rank does not change and stays at 94% mythic.
20 votes -
Mythic Rank Has Been Reset to Sparky Zero
Hello,
I'm on PC, WIn 11, and my Mythic Rank has been reset to Sparky Zero.
My daily quest and Daily wins are not being added to their respective counters.This also means I do not get XP for the Mastery Pass I paid for.
Hoping for a swift solution,
20 votes -
My victories are not being counted
I won the 3 midweek matches and won a best of 3 ranked. And no victory was counted, and the mission that I would have already finished remains zeroed
13 votes -
My rank and rewards aren't progressing no matter how many matches I play and have a sparky rank of 0 even though I am mythic ranked
My rank and rewards aren't progressing no matter how many matches I play and have a sparky rank of 0 even though I am mythic ranked in standard ranked play I'm playing on android os.
52 votes -
Match and quest reward bug
No match and quest reward since this morning (EU).
24 votes -
Daily reward not counting the spells I've used so far, tried a new one also not counting anything!
Daily rewards say I need to do 30 black/green spells. I justed played a game with a mono black deck and still the counter says no, it should say something like 8 or 9 by now. I took a new reward as the previous one (it was 20 green/red spells) also wasn't counting anything...
15 votes -
pioneer bo3 ranked not giving progress on the ladder or contributing towards daily quests
pioneer bo3 ranked not giving progress on the ladder or contributing towards daily quests. I played 3 games on android this morning and nothing.
14 votes -
Daily wins not being awarded, rank not updating or moving at all.
My rank is not changing, win or lose and daily wins are not counting towards any progression.
26 votes -
Game rewards not given
Rewards are not given for gameplay and seasonal progression is missing
24 votes -
Daily quests and daily wins no progression
Today 25/03/26 There is no progressions after winnings for both daily quest or daily wins, Same is happening for the Midweek Magic, Had 3 wins but no progression and not possible to claim rewards
225 votes -
wins not counting
Game wins not counting towards rank progression and gold rewards. Four straight wins since today's update (BO1 ranked historic), no gold rewards, no rank progression
74 votes -
Game loses connection
On android mtg arena looses connectivity anytime you minimize it it doesnt matter if it's only for 1 second. Also what's more irritating is that if you have your android device to automatically connect to wifi if you are playing arena on 5g and you come in range of a saved wifi network when you automatically comment the game crashes as well. You have to close arena down reopen it just to be logged back into the match you were playing before the problem occurred just to be 2 or 3 turns behind having done nothing to your boardstate nor…
2 votes -
Color Challenge stuck on Resume
In the home page you have a “ Color Challenge ”. I have, from what i think, finished it. Still, when i enter the game it says “ Resume ”, and for me its really annoying, im sorry. Maybe its my OCD but it is always there flashing and I cant do nothing. Please help
5 votes -
Phases skipping in FDN draft
During my FDN draft phases began skipping on their own and card selections for discard were happening at random, causing me to skip important priorities, not be able to block or attack and discard cards I didnt choose to.
4 votes -
Opponent is active player, but time counter that is running is mine
So, I was playing on historic ranked. My opponent pulled a ocelot pride combo.
But while HIS combo was going off, on HIS turn, it was MY time limit that was being spent???2 votes -
daily quest
I've been playing for about a month now and I just realised that everyone else has daily quests that give them gold and mastery. I feel I've missed out on a lot but with the time and money I've already invested, I don't want to start a new account.
7 votes
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