MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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934 results found
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When we choose to play Bo3 (Not Bo1) it triggers a glitch where graphic particles turn into white boxes, making it messy and unreadable
Every time when playing Bo3, white box glitch/bug appears which is very annoying to witness.
This does not happen for Bo1.
I'd believe this is very sad for players to witness, since Bo3 is quite popular among players.
Please fix white box bug - it's been like this for a while & this issue seems to be important in terms of MTGA user QoL improvement.1 vote -
Arena makes me download huge updates frequently
I have my app fully updated. But following connection issues, the game asks me to download huge updates. This occurs on a weekly basis - I can't afford to keep downloading 3,5gb of data every week, and I don't think that's a desired behavior of the app.
2 votes -
Graphics bug on menu after playing Traditional Through the Omenpaths draft
After playing a match of Traditional Through the Omenpaths Draft, the video display glitches across the entire menu bar at the top of the screen, showing with a faded white overlay with some icons oversized and other ones just displaying as white boxes. This carries through to every other tab as well. The only way to clear it out is to close and re-open the game. This has happened several times, but only with this event. I have attached a couple of screen shots to show what it looks like.
Also, the event description says that you are picking one…
1 vote -
Server comunication arena KO from 23 april
please find a solution to server connection , couldn't play arena from 23 april
5 votes -
could not deploy creatures
thgis seems very un - user friendly....
During a game i was unable to deploy creatures onto the battle field game was laggy and "jerky" my creatures formed a "stack" on the right hand side of the screen over turns
(my opp. had NO spells/ enchantments or effects to do this) kinda sucked game logs attached1 vote -
server bug tim
problema ai server. impossibile connettersi. il problema persiste da giorni.
oggi 27.04.25.5 votes -
1 vote
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Lost connection leads to reenter the same match with a glitch waiting screen
see attatchment for screenshot
2 votes -
Is there a reason there is no "show password" option? Not very friendly to those with visual disabilities.
Is there a reason there is no "show password" option? Not very friendly to those with visual disabilities.
3 votes -
Retrieving ***** Manifest - failing
I can not log in to MTGA, on either Steam or Epic. My internet connection is fine, but the software will not make it past the retrieving asset manifest - failed screen.
7 votes -
ultrawide is still not working when the app is switching between screens
Fix the ultrawide formatting so it stays full screen when switching to and from gameplay.
3 votes -
Brawl wait
I can join other games just fine, but when I join a brawl que, I am stuck in the wait screen. I even hear the sounds of a match starting and the time fuse running, but the string is stuck showing how long I’ve been waiting.
3 votes -
Quick draft quest not working
Hello, the quick draft quest isn’t working. I have played two quick draft matches and the quest isn’t progressing. I have used the ‘repair game file’ and reinstalled the app but it still won’t progress. Could you fix this for me please. I’m using an iPhone Thank you
2 votes -
Network
I’ve been trying to log in for 2 weeks but every time it gives me: network error, unable to get your collection. I’ve tryed to disinstall and reinstall the app but nothing has change. Same error
5 votes -
can't connect to server
Can't connect to server. Connection is OK. I've tried different connection but still not working at all.
4 votes -
Network Log-in error
Everytime I want to play the screen gets black telling me that is waiting for server, after the loading ends it tells mee Error Updating Data but my connection is fine! Or if not that it tells me there is a Network error...
How can I solve that=5 votes -
Pinnacle emessary
I was playing against someone and I was about to destroy all creatures once my turn. The problems is the tokens it created said specifically that they can only block creatures with flying. But none of my creatures could block it. There was no other data showing why my sheoldred couldn't block a 10/10 token. I am assuming that the game code read it as "this creature can only be blocked by". Please fix this. I tried it to test the issue and it triggered that way for me 99% of the time against others.
1 vote -
My Profile do not move from diamond 3 in midle range not winning or loosing games
My MTG Arena profile do not move winning or losing games. I get the reward but I do not move throught diamond 3, I play 25/30 games every day and it is still frozen in the same game even in untapped gg, as i did not played for a week.
1 vote -
EOE Card Back Not Working
I have the new EOE card back set as my favorite, but it only shows up on the 'deck details' screen. All new decks I create/import have the basic card back shown in the deck build screen. When I manually select the EOE card back, I see the favorite star, and select it, and it shows up correctly at the 'deck details' screen, but even when I go back to the deck/card view screen it is back to the MTG default skin. When I select any other card back it works as normal, but the EOE back does not work.…
1 vote -
Graveyard UI update
Casting cards from graveyard should be put on a scroll wheel instead of appearing next to the hand. I have a deck with lots of graveyard play that I can’t use late game because the user interface physically cannot display all the cards in my graveyard at once
1 vote
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