MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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370 results found
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Connection error via mobile app
Since the 3/10/2026 update i cannot connect....
Please fix this and give me the coins I've missed out on
1 vote -
Audio starvation freeze on Proton
Platform: Steam (Linux, Ubuntu 24, Proton)
Game version: 2026.57.20.11631
Wwise SDK version: 2023.1.14 Build 8770Summary:
MTGA freezes randomly during matches after 5–10 minutes of gameplay. The game window becomes unresponsive but the desktop remains fully usable. The game process must be killed manually to recover.Steps to reproduce:
1. Launch MTGA via Steam on Linux (tested with Proton Experimental, Proton 9.0-4, and GE-Proton)
2. Enter any match
3. Play for 5–10 minutes
4. Game window freezes — no crash dialog, no error messageTechnical findings:
Proton logs consistently show the following sequence before every freeze:
- "AK Error: Voice…1 vote -
All quests are gone on home screen
All Quest information is gone from home screen. Tried rebuilding in report bug screen, nothing. Tried restarting, nothing. Tried playing a ranked match nothing. Please fix as I am unable to farm my dailies losing gold and xp. Thanks
1 vote -
enter
Since the update today (12/03/2026), I cannot enter the game in PC.
1 vote -
Cursor moving on its own on startup
Started up MTGA on PC this morning. As soon as the program opened, my cursor started moving on its own across the screen until it ends up on the left side. This happened immediately during the file confirmation after startup. I had to cancel out of MTGA via Steam because I wasn't able to control my cursor to exit the game. This is the first time this has happened since playing MTGA
1 vote -
Game not working after latest update
Playing on android, and since last update I simply can't start the game. It finishes "loading initial scene" and then instead of "waiting for the server" it's just a black screen
1 vote -
arcane signet
The "parallax cosmetic" of "Arcane Signet" is not appearing properly on the battlefield. The aspect ratio is squished so that the crystal ball appears more like a crystal egg on the battlefield.
1 vote -
MTG Arena does not hold priority
Opponent cast a board wipe, which killed 2 creature soulstone sanctuary. In response, i floated two mana from the soulstones. After the wipe, I was going to use the two floating plus 2 additional mana I had to activate a third land soulstone sanctuary into a creature however the client forwarded to my upkeep not allowing to activate my land's ability.
1 vote -
Mobile android game can't login
The android app doesn't login. It always shows a network error and never login.
1 vote -
Update Problems
Twice now I've been force to update the game, only for the game to become unplayable. I updated my game yesterday, and it was the first time I could play the game in weeks. I just now tried to play (literally less than 24 hours later), and had to update again. And now I'm getting the previous problem that stopped me from playing the game before. Whenever I click play, I get an error "can't update data".
1 vote -
Client options not working
Client options are not running: when I start quick draft cards do not appear, when I try to upload a deck I cannot access the deck menu. It happened today after the update.
I use a PCE with Windows 11. The client starts normal but when you try any option they do not work well and the program ends up closing.1 vote -
Attack damage takes a long time to animate with protection and 10+ creatures
When I block an indestructible creature with 10+ creatures with protection, the animation is very slow. It took a long time for them all to be done and end the turn. Normally, when many creatures are damaged, the animation is much faster.
2 votes -
Cosmetics selection menu reappears after seasonal reward menu
I'm using Steam on my PC.
To reproduce the bug :
1.Go to profile page
2. Click on any of the cosmetics selection menu on the bottom rigth (Titles, Emotes, Card Sleeves, Compagnons, Avatars)
3. Go back to the profile page using the arrow
4. Check on the seasonal reward for constructed or for Limited or your set completion using the menus on the left
5. Go back to the profile page using the arrowExpected outcome : we are brougth back to the profile page
Experienced outcome : we are brought back to the last visited cosmetic menu1 vote -
Avatar selection appears after season reward details
I'm using steam to run MTGA on PC.
Steps to reproduce the bug :
1. Go to profile
2. Open the avatar selection
3. Come back to profile using the arrow
4. Click on the season reward details
5. Come back to the profile using the arrow
Expected result :
We are brought back to the profile page.
Experienced result :
We are brought back to the avartar selection page.1 vote -
Invalid email
I am attempting to create a new account on MTG Arena. When I put in my email address ending in @gmail.com, it says it is an invalid email. I tried with my second email and that also said invalid. These are my email addresses I use everywhere. Why is this happening?
1 vote -
blue helper appearing
The small blue ball keeps appearing, indicating that there's a mission to complete, but I've been playing for years and there aren't any open missions. I've already reinstalled the game and nothing has changed.
2 votes -
Cards Showing Up Black
Cards showed up black in both deckbuilding, deck collection, and matches. Tried closing it, refreshing, reinstalling, etc. Would appreciate help on this matter :)
Kind Regards.
1 vote -
Black boxes over power/toughness, card types and name
Happening on android multiple refreshes not fixing the issue
1 vote -
Lorwyn Arena Glitchy
The new battlefield from Lorwyn, the one where the field changes to the winning side when life totals change, is glitching out. You can still kinda play, but the one side is black.
1 vote -
T60pro tablet mtg arena crash
OS
Android 15Screen size
13.4 in
Data storage
256 GBResolution
1080pRam memory
8 GBProc. speed
2.2 GHzProcessor
T7280
Proc. brand
UnisocNative resolution
1200x1920Graphic card
Mali -G57 1core(850MHz GPU)
Ram memory type
DDR4I attempted install and it installs, but will not fully open. It immediately crashes before displaying anything. I can select icon and it begins to zoom into app like a transition to fullscreen, but crashes before any images.
1 vote
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