MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. Borderless Lands

    There is NO WAY to know how many lands the opponent has when using borderless lands. Any group with more than one of any said land MUST show the number on top of it.

    1 vote

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  2. Thank you from a Mac user

    The Mac client is completely stable for me know in comparison to almost unplayable before the patch. There was no place for me to give positive feedback so I figured I'd just say thank you here.

    1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  3. Jumpstart Cards Inconsistently Marked "?booster" and "-?booster"

    Jumpstart cards are inconsistent in regards to the "?booster" search criteria.

    Expectation: All jumpstart cards should be returned from a "-?booster" search. No jumpstart cards should be returned from a "?booster" search (because those booster packs cannot be purchased and aren't arena boosters like standard sets have).

    Result: Some JMP cards are marked as coming in boosters and others aren't. They aren't even aligned to if the cards are available in boosters from other sets or not. See attached screenshots.

    1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  4. Historic Anthology Cards Incorrectly Tagged As "In Booster"

    Using the advanced search term "?booster" yields unexpected results regarding Historic Anthology cards. These cards are not part of a booster, but they show up with the "?booster" search criteria and do not show up with the "-?booster" search criteria.

    1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  5. opening packs durring daily reset didn't get cards

    i received 2 packs from mastery xp finishing my daily quests and i went to open them they said unable to reach server try again later, i tried the other pack a few minutes after again it said unable to reach server, i tried to go home screen it would not work, went to mastery then decks then home saw daily resets had happened went to packs they were gone, no packs but i had got the counters for rare and uncommon wilds, checked in decks no new cards.

    2 votes

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote

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  7. 1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  8. Declining to redeem for banned card consumes wildcard

    Declining to redeem for banned card consumes wildcard

    Hello.

    The bug started when deck-building for Standard 2021, "Fires of Invention" was displayed even though it is banned.

    I added one to my deck and clicked the "craft" button.

    I was presented with a warning dialogue prompt "This card is banned. are you sure?"

    I clicked "cancel"

    Now I have 0 copies of "Fires of Invention" in my inventory and it consumed my rare wildcard.

    1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  9. game three minor bug

    it seems in game 1 and 2 if a player leaves the match it doesn't reset the match selection but after i join a game 3 it puts my match selection back onto the regular play mode. over the course of say a month id probably have quite a few more matches in if i didn't have to switch back and make sure my right decklist is selected. sometimes i just jam the play button and it sets me back at least 2 minutes if not the entire bo1 because sometimes i don't look for the bo3 icons.

    1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  10. Cant Change Pet

    I have unlocked the mastery pass but only have one of the pets avalible.

    1 vote

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  11. 1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  12. Game crashing on the mac

    Game crashes shortly after launch when you hit any button in the interface. This is the call stack that I received after launch and then hitting the play button.

    1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  13. Stuck at "Checking for updates"

    Hello fellas

    My game is stuck at the "Checking for updates" page and I can’t resolve this at all.

    Have tried to fix the proxys and the issue persists.

    Need help to keep playing the game

    2 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  14. disconect wifi every time

    Since the last update, every time I enter the game it cuts my wifi. You cannot play even half a game.

    1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  15. Can't read entire card

    After finishing a game, I looked at the cards on the battlefield and I was unable to read all of the card details for Snapdax, Apex of the Hunt. There is a scrollbar on the card that does not seem to function. If you hit any key while inspecting a card all the details go away or if you click. Annoying when you want to write down some notes about play so you ALT-TAB to another program and then you come back and have to re-inspect the card.

    2 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  16. Distracting light underneath Combat Canine pet.

    Every few seconds there's a circle of light that appears underneath the Combat Canine next to its hind legs in a match that blinks in for just a moment. It's very distracting please remove it.

    1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  17. On my mac, most clickable 'buttons'(settings, mastery, etc) do nothing. Clicking on them does not take me to their intended destination.

    On my mac, most clickable 'buttons'(settings, mastery, etc) do nothing. Clicking on them does not take me to their intended destination.

    1 vote

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  18. On my mac, most clickable 'buttons'(settings, mastery, etc) do nothing. Clicking on them does not take me to their intended destination.

    On my mac, most clickable 'buttons'(settings, mastery, etc) do nothing. Clicking on them does not take me to their intended destination.

    1 vote

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  19. M21 Mastery pets not available after earning

    I earned 2 dogs through mastery pass but neither is showing as available when I go to my profile.

    1 vote

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  20. M21 Mastery pets not available after earning

    I earned 2 dogs through mastery pass but neither is showing as available when I go to my profile.

    1 vote

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