MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1742 results found
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can't favourite card versions if they have a cosmetic skin active
The new feature for favouriting specific card versions does not work properly on cards that have a cosmetic skin active (e.g. extended art, STX japanese alt art...). The favourite button does not show up unless the skin is disabled. Reenabling the skin after setting the card version as favourite makes it behave properly (the card version with the skin is picked first) but it is an extra step which feels tedious.
2 votes -
Sparky resets after updating client
Please stop having the tutorial robot explain constructed and limited rank every time I visit my profile after a new set. The audio for these types of things should be played once
3 votes -
Repeated client halts on MacBook Pro M2 Max.
Client repeatedly halts in queuing for matches, force restart required, then post match where it halted the game will freeze on a black screen and require another restart. unplayable!
4 votes -
Cannot play after LotR update
After the update, I have not been able to play due to lag. I log into the game initial screen fine, but once I enter any further mode, including decks or packs, the game lags to the point I am unable to do anything. I have uninstalled twice, restarted my computer and closed all apps several times, and even ensured that my computer OS is up to date.
1 vote -
Text overlaps other text
MacOS, page with information about game rules. Please see attached screenshot.
1 vote -
2023年6月20日のアップデート以降、ゲームの終了後にアプリケーションが必ず強制終了してしまう
2023年6月20日のアップデート以降、ゲームの後の報酬を受け取る場面でアプリケーションが必ず強制終了してしまう。10回以上ゲームをしたが、1度の例外もない。
バージョンは2023.27.0.4609.1010995。1 vote -
Arena won’t launch
Since the MoM update yesterday I’ve intermittently had this issue where upon opening the app the startup gets stuck on “Retrieving Asset Manifest”. After what I assume is a timeout I get the message “Error Updating Data: Please check your connection and try again.” My internet connection is fine as I am able to access other sites/services.
I am on iPad.
2 votes -
Bug: When opening MOM Packs in x10 groups, not all of the rares opened are shown
This bug is reproduceable by opening MOM packs in groups of 10. Exactly 10 rares are shown, but you are pretty much always going to get more than 10 rares from 10 MOM packs. I'm not sure but this might be the first time in MTGA when 10 packs can produce more than 10 rares, and nobody at Wizards thought to update the 10x pack opening UI. The issue definitely happens on the windows MTGA client, but I'd bet it happens on all platforms.
Additional data:
I opened 55 MOM packs on day 1. I did x10 open 5 times,…2 votes -
iPad crash
The game will not open on iPad after the most recent update on 4/28/22. I have to uninstall the game and then reinstall to play again. Then when the game crashes, it won’t let me open the app, and I have to uninstall/reinstall again. Please fix this!
27 votes -
Jump In Event Lord of the rings
Bug System Accept entry fee for Jump In event for MTG Arena 2x
Used 2000 gold for jump in event can't enter event
New update glitch probably for Lord of the rings1 vote -
active match search
i'm stuck in the loading screen with this message : active match search.
please help me i can't play23 votes -
Mis quests no avanzan
AL jugar en Play con los mazos de los colores de mis quests, estas NO avanzan
2 votes -
Pet frog doesn't make burp sound
during in game when clicking pet frog on side of screen he bites the arm and when spitting out the arm the sound of the burp animation doesnt come out just arm comes out of his mouth it is not a big issue but it has happened on my phone and pc i just like the sound of the burp from the pet from after clicking on him
1 vote -
Priority and the stack
Many times has it occurred during game play, that multiple triggers go on the stack, and I have responses to make but the game decides that it isn't a legal action when in-fact it is.
Example
Player A. Is in control of a Miirym Sentinel Wyrm and casts a Demanding Dragon which resolves.
Player B. Has no response to the Miirym etb. And then the 2) demanding dragon triggers are left on the stack
Player B. Has a Reassembling Skeleton in play that has the activated ability > (1)(B): Retun Reassembling Skeleton to the battlefield tapped.
Player B. Sacrifices the…2 votes -
Elish Norn, Mot5her of Machines does not stop Defiler of vigors triggered ability from activating.,
Elish Norn, Mot5her of Machines does not stop Defiler of vigors triggered ability from activating.,
1 vote -
Graveyard tresspasser new art is not loading text
When my opponent played a graveyard tresspasser with a showcase art, I am unable to view the text on the graveyard tresspasser. This requires me to have memorized what the card does to realize what is the ward cost to targeting it and what it might do to my graveyard. Also, the difference between night and day sides would alos need to be memorized to account for plays.
5 votes -
crashing on mac brother's war
Arena client on mac crashes every time after 'Loading initial scene' text since the Brother's War update
4 votes -
opponents leftmost creatures are invisible on ipad
On ipad, if the opponent has many creatures then the leftmost are offscreen. There is no UI element to allow scrolling to see those creatures. Since these creatures can’t be seen, I can’t target them or block them.
1 vote -
Exquisite Blood combo removes settings wheel
I play mtga on the PC interface. When playing against people who use the life gain life loss combo with the Exquisite Blood card, the settings wheel disappears, leaving no way to exit the game let alone concede the match. This makes it especially frustrating when you are playing a life gain deck that put you in hundreds if not thousands of life and you have to wait 20 plus minutes just to die so you can start a new game. Its super demoralizing and is an almost instant rage quit for me and my friends. This has led to…
7 votes -
Can’t login - You do not have the right roles for this action
Happened shortly after update, access denied you do not currently have permission to connect
3 votes
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