MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
1271 results found
-
Loading card database
After a clean re-install on windows 10, after the sign in screen, when it tries to download the 6. whatever GB install, it stops and tries to endlessly load card database. What a good game.
7 votes -
Card Selection disappeared during Draft
In my first Strixhaven draft, I had 3 cards left in (i think) pack 2. I tried to select the only one on colour, but the card disappeared instead. My choice wasn't locked in, and the gap where the card was just had nothing in it, so it wasn't simply a visual bug (clicking where it was yielded nothing and I was forced to auto pick another card).
I've included the log if that helps. As I say it was pick 13 in either pack 1 or 2. The card I tried to select was Serpentine Curve, which was the…
346 votes -
View Battlefield button
View battlefield button does nothing when clicked
5 votes -
Deck Name Infinite Loop
Accidentally named a new deck with a name I'd already used. This ended making the 'you already named a deck that' and 'you cannot have a deck of the same name' error messages to pop up endlessly.
5 votes -
Game Crashing constantly on Android
The game is crashing constantly on Android. I'm on the latest patch, have a 2022 Samsung mobile phone, & my internet access was strong while playing.
The most recent new catalyst I've found for this ongoing was going to the Sleeves tab in the Profile & either clicking on a Sleeve or simply attempting to scroll down on the page.
Twice the game immediately crashed, on the 3rd attempt the screen went black for a few seconds then crashed.Not to mention it's now extremely rare to be able to get through a SINGLE match without the game crashing &…
5 votes -
Avatar locked - can´t change Avatar [solved]
Avatar locked - can´t change Avatar. The Video uploaded does not show ingame, only loading the game. Yet ingame it´s the same.
I used an Avatar, then bought Squee and applied after transaction as standard. since then my avatar is locked and whichever i choose it´s always the same avatar ingame.
Support couldn´t help - reinstalled the game - uninstalled with revo intensive mode, disabled windows coreisolation - i am not using third party AV or vpn.
thanksEDIT while participating in the sealed-dominaria event (12.000 coins) the avatar is not locked.
on traditional historic play it is still locked…
7 votes -
no es capaz de cargar la pantalla de carga, se queda en la parte de comprobando partidas activas
no carga la sección de comprobando partidas activas, he probado y con los mismos datos funciona en otros equipos por lo que no se que podría ser la solución, ya he probando reiniciando la cache.
15 votes -
Server connection
I can't connect to the game at all with this message :
" Connection Lost
You've lost your connection to the server"
But my internet connection is working perfectly fine as I can play other games.
69 votes -
Match History
Arena NEEDS a match history that at minimum records matches played, opponents, and wins/losses. I've searched for other threads about this, replied, upvoted, and am now posting my own suggestion.
I just played an amazing match, where the opponent made a play just to point out something that I'd missed before beating them. I want to send a friend request to them to say "that was awesome, thanks!", and maybe play them again - but there's no way for me to find their full ID#.
15 votes -
Cannot login
Cannot login to the game, it just keeps sending me cycling me back to the login screen everytime.
107 votes -
daily challenges stopped tracking.
Daily challenges gave stopped tracking for me.
5 votes -
progress not shown in standard ranked after win or loss
After I finish a match in standard ranked, most of the times, I don't get to see the progress I made (either win or lose), the bar does not appear at all
5 votes -
Sideboard bug
Hi,
I have a problem in traditional standard game with sideboard. As you see in the images instead having number of cards of my deck, i have a drop down menu with writing option A, option B and Option C. This means when every time i modify my deck in best of 3 matches i have to count all cards if there are 60 cards in the main deck.
I only encountered this problem on my phone galaxy s9+ android. Fix it, i've already reported this bug 1 month ago but situation is not changed. Wake up Wizard.12 votes -
MTG Arena hangs when trying to exit game (only happens when run from Epic Games launcher)
MTG Arena shouldn't hang when I'm done playing! Has been happening constantly since updating the Epic game launcher last week. When running MTGA.exe directly from the install location, the issue doesn't occur, so it seems to be related to the EGS launcher.
NOTE: other games launched from EGS do not have any such issue...Windows 10 Pro, Ryzen 5600, 32GB RAM, NVidia 3060ti
44 votes -
Stuck at black screen after restarting arena after game freeze
Steps to reproduce: Close the arena app after a game freeze in the middle of a match. Start the app again, at this point the game automatically rejoins the match. Complete the match by winning or loosing. You see a spinner and get stuck at a black screen. This hasn’t always been the case, one or two updates ago I had several game freezes but never ended up at a black screen.
Platform: iOS
Expected result: End up in the game lobby6 votes -
Issues Challenging Friends from Friends List
I'm able to challenge a friend to one game. Afterwards, I am unable to challenge them again or receive challenges from others. Posting log to support.
6 votes -
MASTERY TREE
Every time I try to spend orbs the game crashes at the mastery tree. On windows since Brother's war
5 votes -
Login Queue
Mac m1 12.4 . Can't login since June 24 2022 update. I am stuck at login queue. It works on my iPad. I have reboot and reinstall the game, it is the same, stuck at login queue
12 votes -
「選定された平和の番人/Anointed Peacekeeper」のETB能力によるカード検索UIが日本語で正常に機能していません
日本語環境において、「選定された平和の番人/Anointed Peacekeeper」のETB能力によるカード検索UIが正常に機能していません。
漢字を含むカード名を検索する際、漢字の後に括弧付きでフリガナを入力しなければならないようになっています。
フリガナ無しで検索にヒットするようにしてください。8 votes -
Resolution on Mac after last update
Have resolution problem after last update. Before that didin't have any issues
I play on 1440x900. Thats highest resolution on my Mac and one and only one available on MTG Arena. No matter if I play on full screen or in window. Still don't see full card description :(53 votes
- Don't see your idea?