MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1742 results found
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Uncommon Daily Win Rewards not being shown
- Win a game that would result in a Daily Win card reward like at Daily Wins 5,7,9,11,13, and 15
- PC, and iOS both yield the same results for my account
- XP progression reward is notified but not the card reward itself
- Both the 25 XP and the card reward is shown even if the card would normally be a duplicate of an uncommon I already have four copies of.
15 votes -
MTGA Client unresponsive when not in fullscreen mode Apple 15in MacBook Air M2, 2023, Sonoma 14.2.1
MTGA Client unresponsive when not in fullscreen mode Apple 15in MacBook Air M2, 2023, Sonoma 14.2.1
- Launches into window mode
- Unable to click anything in the game though hovering over buttons with the mouse do show the hover menus / animations
- Also hotkeys such as command - Q to close the game do not work
- If i go to the window menu on the mac menu bar, and make it full screen, it registers responses (or force the game to launch into full screen mode responses, the game registers mouse responses)
- If i then choose to go back to windowed…
4 votes -
Unable to Login - Timeout
ARENA is not allowing login and presents a time out status...
11 votes -
Unable to Login -> Timeout
Since today, I am unable to Login. Neither on my phone nor on my PC.
The error message just says Timeout. After a while, "Waiting for the Server" starts spinning...
And yes, internet connection is available for both!
The PC version is actually on GeforceNow. The Phone version is on my Android Device.
11 votes -
Companion - Peaceful Pup doesn't work
There's a graphical bug with this pet: grass overlaid it.
3 votes -
IOS app crash after SNC update
After SNC update the app keep crashing when open (IOS) reinstall fix the problem, but after close and reopen, the problem return
225 votes -
network error
Platform: mac (from epic games)
date 07/02/2024-22:09 GMT+1Tried flushing dns, tried desinstalling and reinstalling from the launcher, login out and relogging... Blocks after 'loading initial scene'
3 votes -
burried in the garden autotap issues
When casting Burried in the garden, the autotaper will tap the targeted land even if others are available. This is both not optimal, and contrary to how it handles other land enchantments that add aditional mana.
4 votes -
peaceful pup is hiding in the bushes
When I use the peaceful pup in Companions and get to the battlefield screen, the peaceful pup is hidden in the bushes and won't come out. This is cute, but it's even cuter when it's visible.
Thank you in advance for your help.3 votes -
Sparky dialogue every time I open my profile
Sparky appearing every time you open the "Profile" menu.
I have no idea when this issue started but it has persisted for weeks and it's driving me insane.
My account is very old, I've played since account resets used to be a thing and when regular Amonkeht was in the game, I do not need nor do I want to have to ever hear Sparky again unless it's explaining some brand new feature.
Expected results:
Fix Sparky so it stops appearing .
Ideal results:
Enable a menu option to completely disable Sparky or AT LEAST enable an audio option to…
4 votes -
cant login any device
whenever I open mtga it says "error cannot connect try restarting" I have uninstalled and reinstalled several times. I have deleted the contents of the mtga folder before uninstalling. I tried to download on my phone same thing. I tried to download using epic games store and steam, same thing. A few days ago when this began I found a reddit post that recommended renaming my pc, and this worked for one time, but i got the same issue again next day. I have tried renaming my pc since then but it no longer fixes the problem. Please help.
3 votes -
Tutorial
Sparky won't **** about "Whatever you played last time will show up here. You can practive with me to start" even though I already completed the tutorial and am well into the game. This part of the tutorial will keep showing up everytime I hit play after re-entering the main screen. SHUT UP SPARKY HELP
4 votes -
Reconnect latency unacceptably slow
When reconnecting, after the loading screen is gone, it always takes at minimum 20s of 'Currently Waiting' before it finds the match. This seems unreasonablly high, especially considering that the client has already detected the match in progress. It's also significantly slower than it used to be (10s) and significantly slower than matchmaking time (usually ~10s).
Usually, this results in me missing a turn, and, if I'm really unlucky, missing a land drop (which is basically game over). Combined with a forced client restart when changing connections (the game hangs indefinitely on 'waiting for server connection'), this is a really…
2 votes -
All cards in packs say first and getting more then 4 of each mythic quest
All cards in packs say first and getting more then 4 of each mythic card
3 votes -
cant login on windows and android
cant login on windows and the app on windows didn't updated and doesn't work
on android app updated but it also does not work
it gives me errore -13 votes -
unable to play any game
Since the 26th of February, I have been unable to play any game on MtgA.
My game client always end up freezing and getting unresponsive on the VS scene,
each time, until it, when it does not crash already,
eventualy and painstakingly loads the battle scene, far latter, still barely responsive,
and with the game only showing me I have lost (to timeout, suposedly).
After that, often, the client gets so unresponsive that I have to force-shutdown it.I have tried uninstalling and reinstalling several times, to no avail.
I join the log of my last try to play, after…
3 votes -
Caves of Koilos cannot tap for any mana
Caves of Koilos cannot tap for mana, And, after combat I was able to play a second land.
2 votes -
BUG - Mtga.exe client maxes out CPU on startup, game VERY laggy
I made sure mtga client is running on GPU. I am on a HIGH end desktop. It has happened before on occassion, now it's every single time. Once that happens it also causes anything else I start to run at 100%.
I am on a high end Windows gaming desktop. See attachments.
I have invested in the game and it is currently unplayable.
2 votes -
Lock up requiring exiting game and coming back in to proceed
Weird lockup occurred. I attacked a large team into my opponent. after blocks, a bunch of my stuff died, but was brought back by hofri ghostforge. Once triggers started resolving, game got stuck on Cathar's crusade trigger. Neither me nor opponent had timing rope counting down. only way I could proceed was exiting client and coming back in. This continued to happen for rest of game, until opponent conceded. Some combination of Ojer Taq, Impact tremors, cathar's crusade may have causaed it
2 votes -
Fynn, the Fangbearer power and toughness display bugged and unreadable on certain card styles
Platform:PC
Two card styles for Fynn, the Fangbearer, specifically the ones with art by GodMachine and RISHXXV Have unreadable power and toughness numbers, appearing as blocky black bars, in matches and in the deckbuilder. As seen in the included images, only two card styles are affected. This Is potentially exploitable and could seriously effect gameplay, as this bug occurs in matches.4 votes
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