MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1465 results found
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Unable to Login - Timeout
ARENA is not allowing login and presents a time out status...
13 votes -
Sparky dialogue every time I open my profile
Sparky appearing every time you open the "Profile" menu.
I have no idea when this issue started but it has persisted for weeks and it's driving me insane.
My account is very old, I've played since account resets used to be a thing and when regular Amonkeht was in the game, I do not need nor do I want to have to ever hear Sparky again unless it's explaining some brand new feature.
Expected results:
Fix Sparky so it stops appearing .
Ideal results:
Enable a menu option to completely disable Sparky or AT LEAST enable an audio option to…
5 votes -
connection
Improve server connection, because the app lost its connection even if I'm connected to wifi or if my phone has 4G.
I've been disconnected too many times during a match without a reason.3 votes -
Protection from Everything effect BARELY VISIBLE from The One Ring
The shield symbol over player avatar when the player has protection from everything from The One Ring (and presumably this is used for other effects, now or in the future) is BARELY VISIBLE.
This has created some feel bad moments where I forgot my opponent One Ringed the previous turn and attacked into the protection.
1 vote -
Frequently crashes on iPad
MTG crashes frequently on my iPad. I can see from searching the web and from your own technical support page that many other people are experiencing this. It's cost me many games. Just now it crashed at the beginning of a draft costing me the first three picks, and then again in the middle of the second pack. Please compensate my account for at least a few drafts or I will stop playing magic, go back to hearthstone, and post my experience everywhere i can on social media and on the web. This is extremely frustrating.
2 votes -
Tolovar, Dire Overlord causes it to become night even without three wolves/werewolves
Tolovar, Dire Overlord causes it to become night even without three wolves/werewolves. Opponent got to three lands. Played Tolovar, end of his turn it turned to night. Next turn he played Packsong Pup. At the end of his turn screen flickered as if an effect had taken place and it stayed Night, even though he now only controlled two wolf/werewolves.
1 vote -
Bug
I was playing alchemy and someone had 8+ creatures on the field, when he attacked they shifted to the left side of the screen and I could not target them to block because I could not see them.
1 vote -
FINAL CONFIRMATION ON MULTIPLE OPTION CARDS
Gix’s Command needs a confirmation button! I have tried to scroll past the options and instead selected an option which the game then automatically accepts, no confirmation. I have lost multiple games because of this in crucial situations! Every other card has a “Submit” button or something similar. Please fix this!
1 vote -
View Bundles
On iOS (iPhone), it is impossible or hard to view all of the items in a bundle in the store. I can press and hold over the lower row of items cards in a bundle, but pressing and holding on the top row does not seem to work. Can you improve accessibility and allow a way for the user to see the items/cards in a bundle on ios? They are too tiny to read normally
1 vote -
so when are you going to kill the DDS script? Or did you make it yourselves ?
you know you do not need me to explain it. don't play dumb your sneak thieves not smart ones, however this is soooooooooooooooooooooo obvious
1 vote -
AVATAR BUG
How come all the avatars in my collection and avatars in the store are not showing up? Even during matches, avatars are not showing up. Is this a bug?
1 vote -
Attach 1, CardId. Copies of Copies of Fraying Sanity dispaly bug
For instance
- I play Fraying Sanity, an Enchant Player Aura Curse (no Attach message as Auras cast from hands have target instead)- I play Copy Enchantment, it enters the battlefield as a copy of Fraying Sanity. As per the rules, it becomes attached to a player of your choice. A prompt appears “Attach Fraying Sanity”.
You play Copy Enchantment, it enters the battlefield as a copy of that previous Copy Enchantment that is currently a Fraying Sanity. All works well in gameplay, but now the message is buggy “Attach 1, CardId”
I have tried using Fraying Sanity and multiple…
1 vote -
Deck builder not loading
When I try to edit a deck, it just says waiting for server and never loads.
1 vote -
Deck image streched out for any showcase / alternate / extended art
The image on the deck box gets stretched out or misaligned after editing a deck or its position in the list of decks. This seem to happen to any alternate / extended art cards and planeswalkers used for the deck image and recently got much worse.
5 votes -
スパーキーを削除出来ない
クソ鬱陶しい光蟲を抹消する設定が表示されないバグがある。
1 vote -
Psychic Frog's Horizon Hideaway is very annoying
Every time I win a game in MTG Arena, I receive two Hideaway tokens and there's a big button in the middle of the screen that takes me to the Hideaway. This button doesn't cause any major issues, but it's really easy to click on accidentally and very inconvenient especially since there isn't a back arrow and I have to toggle back to home and then back into my event.
1 vote -
founding the third path
the menu allowing me to select the card I picked on step 3 does not show up and only the context of the actions possible shows up.
when I glanced there were no buttons or anything interactable appearing when using this cards third step.
please fix t his fun card :(
1 vote -
When using android not experience is sum when a match is win
When using android not experience is sum to mastery pass when a match is win
1 vote -
Game unresponsive
Mac user, game is unplayable after last week's update. Game load fine but clicking "decks" or "play" causes the loading screen to freeze and the game becomes completely unresponsive. This only happens when I try to play on my brand new Mac. The game continues to run fine on my 10 year old machine.
2 votes -
Uncommon Daily Win Rewards not being shown
- Win a game that would result in a Daily Win card reward like at Daily Wins 5,7,9,11,13, and 15
- PC, and iOS both yield the same results for my account
- XP progression reward is notified but not the card reward itself
- Both the 25 XP and the card reward is shown even if the card would normally be a duplicate of an uncommon I already have four copies of.
16 votes
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