MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1730 results found
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System stucked on "Checking for active matches"
System stucked in this way for days
8 votes -
kozydan land shows wrong rarity
Kozydan plain now shows uncommon and not rare
1 vote -
ログインできない。
アップデート後、サインインしてもログインできない。
少し前には別のエラーメッセージでログインできない事象も頻発しており、まともにプレイできないことがあまりに多すぎる。2 votes -
Opening Pack Causes Crash
While opening a single brothers war pack, I clicked the 'wildcards' icon which then resulted in the application to freeze, unresponsive. Android OS. Unable to determine if cards were added to my connection.
2 votes -
NEED HELP --> GAME DOES NOT START
Super fun this one.
After Phyrexia: All will be one update. My game doesn't get into the menu anymore. It updated, then in the loading screen is said:
"Looking for active matches"
And it stays there. No matter how long I wait. I have uninstalled, cleaned registry and removed all files related to the game. Re-install, DL 7gig into the same problem. Over and over and over. It has been 2 or 3 weeks now. I lost count.
I have contacted wizards, obviously, and all "solutions" they offered did not work. It ended in: Maybe you should post it into…
1 vote -
Links in Mail get redirected to general landing page
Each time i click on a link in my in-game mailbox i get redirected to the general magic-landing page, not to the intended link-destination. To get to the arena announcements i have to open the link in an incognito browser. Seems like some kind of mismatch caused by me being located in germany but playing mtga in english.
1 vote -
Repeated animation and voiceline
Hello, I started playing MTG recently and ever since I completed the Color Event, where I got green/red pack and Sparky appeared on the screen describing what I just got, this animation is replayed after every game I play and get back to Home screen. I just see the Sparky animation happening with voice line, not sure if the text bubbles are appearing too, I learned to filter it out :D.
1 vote -
Memory overflow error/incorrect damage value - devilish valet + rabble rousing
When playing with devilish valet and rabble rousing possible to get 2^49 +power. Seems the calculation is maxed at 2^31.
When hitting opponent with that much it often is a positive life value. Suspect it is a display issue vs actual overflow error, because i still win the match.
1 vote -
card styles brought to hand from "outside the game" are not brought in properly
I had a card in my sideboard that I brought into the game using Grizzled Huntmaster. The card in the sideboard was Elesh Norn, Mother of Machines, and the card was a style.
When the card appears in my hand, it does not display the style.
The first picture shows my selection of the card from the sideboard.
The second picture shows my hand after it was delivered to hand.1 vote -
Card display during pack opening
While opening packs, cards which have other parts (create tokens, have spell books) are displayed slightly cutoff when viewing the details. I am playing on a Windows 10 device.
2 votes -
unstall
After the update don't install
I unastalled MTGA and i can't install it again1 vote -
Opponent casts Kaito, appears in battle field as Vanishing Verse
Have it so that when a player casts Kaito it doesn’t appear as Vanishing Verse, and that players be able to interact with it to read it, and understand why he can’t be attacked or targeted with spells
1 vote -
2 votes
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gifts not collected
Received two emails from Management . Each one, a gift enclosed. One apology for a problem I do not remember complaining about Neither one credited to my account when I hit COLLECT at the bottom of the email. Could you please look and see if I was emailed two items with gifts enclosed? thank you
2 votes -
deck editor
deck editor's bug makes it unusable
2 votes -
Zommed double face card image are a bit out of the screen when opening a pack
When I open a rare double face card in a pack and go mouse over, it zoom, but actually, the zoomed image is a bit out of the screen on the left.
See image below.I'm using windows pc in 4k definition.
2 votes -
image of 70th reward of BRO mastery, Gix Yawgmoth's Praetor sleeve, is flashing in mastery section when i go over it with my mouse.
when i put my mouse icon over the image of Gix Yawgmoth's Praetor card sleeve at page 7/8 of Bothers' war mastery section, is flashing indefinitely until i move out of the image.
my monitor and game definition are 4k on a windows PC.
2 votes -
The link from the application to Latest Decklists is incorrect
The Arena Home screen has a prominent banner that cycles through article links. One of them is to "Latest Decklists". However, when you click that you end up on a web page where the newest decks were uploaded on November 21st. Please link to "Latest" decks instead.
Current link: https://magic.gg/decklists
2 votes -
Game doesn't launch
Game doesn't launch on Android 12 after update.
According to support the only fix is to uninstall and reinstall. 3gb of data and 4 hours later it works.
2 votes -
Pack bug
Pack opening bug: pack art changes to different set- the. Many of the cards are errors (error cards not in inventory after opening). I have a video of the packs changing their art if it would be helpful. Happened six times in a row.
2 votes
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