MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1742 results found
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Mastery Tree gave me a reward I didn’t want
I clicked on the first card in the black path of the mastery tree to see what it was, and it immediately gave me that card after an error message about not connecting to the server. I messaged support, and they said there’s no way for them to remove the orb from my tree so I can get the card I want. It seems a little weird, since they control everything about the game, that they couldn’t figure out how to take back the card I didn’t want and give me the correct card. Since I don’t buy the paid…
1 vote -
Sluggish UI iPad
The UI is very sluggish when navigating card collection (either complete or in sealed pool). It halts, then highlights cards I didn’t highlight, then is fine, then halts, then highlights cards I didn’t want to highlight, then it’s fine…. Ad Infinitum. Please, for all that you hold dear, fix this! It is waaaaaay more annoying than I can convey with endless reiterations of the fault. Way more.
1 vote -
MID showcase frames have no rule text (on Android)
Hi,
I just noticed MID showcase cards had no text rule.
It's a bit tricky as most of them have long texts due to both face having different rules...1 vote -
1 vote
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Can't get more than 2000 mana. Can't pay a casting cost over 999.
Halana and Alena + Bronze Cudgels is frightening. Add Cradle Clearcutter and you can reach very high numbers.
But you can't really take advantage of them. First of all, regardless of Cradle Clearcutter's power, it produces a maximum of 2,000 mana. However, even at this (comparatively) low number, paying for an X cost spell takes longer than you have. The game timer begins before you can finish tapping +5.
My suggestion is that since the game allows high numbers, it should have a GUI interface that can accommodate them.
Even Sparky timed me out.
Supposing your 62160/62172 Cradle Clearcutter could…
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1 vote -
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14 inch
The game doesn't render well with a 14inch PC screen. The right side of the screen is cut, and I cannot read the whole card description when clicking on one. I'm using an ASUS ROG Zephyrus G14, and my screen ratio is 16:10. Please fix it.
1 vote -
Bug
Updated to current, opened the game, was shown the Meathook Massacre Banned Standard card notification. One I had already gotten on mobile.
Current issue was on PC
The card overlay stayed over every page.
The card should have unrendered after showing me.1 vote -
Correct the french version BO1/BO3 choice
In the french version of the game, we have big letters in the game lauch menu for "une manche GAGNANTE/deux manches GAGNANTES" and it's quite embarrasing. Can you fix this please ?
7 votes -
Vanished decks with BRO Arena Update & other issues
In MTG Arena since downloading the BRO update, all my saved decks have vanished and I am unable to use them. My phone is also constantly disconnecting from the server and when trying to load a new match I get the "unable to submit deck" error, love Arena and I never had issues like this before the new update
1 vote -
Shigeki green druid has cost me 2 games, it does not function properly. Also now constantly making me lose every match I play.
This game is becoming real stupid quick see how long you enjoy losing every single match.
1 vote -
ERROR, Cuentas, falso multiplataforma… mismo e mail cuentas distintas en cel y pc
Hola, mi error es el siguiente, no puedo ingresar a mi cuenta de Magic que hice en PC en mi celular, dado que el juego es multiplataforma no debería existir este problema… en un principio instale el juego primero en mi celular, cree una cuenta y quise empezar a jugar, luego lo instale en la pc, quise ingresar a la cuenta creada desde el celular y no me lo permitio entonces crei que no era multiplataforma, asi que cree una nueva en pc con el mismo e-mail que cree la de celular, ambas tienen mismo email pero distinta contraseña, funcionan…
1 vote -
Incorrect release date for Brother's War
Why is the Brother's War showing a release date of Sept 15, 2022 even though it was added to MTG Arena on Nov 15, 2022 ?
Shouldn't the release date match the paper release date or at least the date it was added to arena?
1 vote -
2022年11月17日 デッキ内のカードリストが白い。 The deck construction screen turns white.
兄弟戦争のアップデートのあと、デッキ編集画面やサイドボーディング中にカード名と枚数が白く表示されてて、すごく見づらい。
アップデート直後だから不具合は仕方ないけど、ほかにも兄弟戦争以前からの不具合もあるし、なるべく早く対処してくれると嬉しい。
After the Brothers War update, the card names and numbers are displayed in white on the deck editing screen and sideboarding, and it's really hard to see.
"Since it's just after the update, it can't be helped, but there are other problems that have existed since before the Brotherhood War, so I'd appreciate it if you could fix them as soon as possible."
1 vote -
2 votes
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bug
i have a problem with my connection.
Can you resolve this problem, please.
Best regard.
Olivier Gouin alias Kehctap
1 vote -
Didn't get rewards for DMU
After Update to Brothers War I didn't receive Gold and packs for the DMU season. Also the limited rank has dropped, the constructed rank hasn't.
1 vote -
Emotes are still borked
Arena is a poorly made platform that crashes constantly, and every time it does, all our dumb emotes we wasted precious gacha currency on unequip. I was so shocked to see someone use an emote on me today because I almost never see them. NOBODY uses emotes because why go through the hassle of re-selecting them every hour? You put these things up on the store and hope people will buy them.
PEOPLE AREN'T BUYING THEM BECAUSE THEY DON'T WORK
You absolute mogs.
1 vote -
Bug
I can´t see my cards after Brothers War update.
All text and numbers have dissapear.
What I have to do to fix it?1 vote -
During Brother's war PRemier Draft client keeps crashing
Can you please majke a refund. It's not possible to play the event.
Thanks for your support1 vote -
New York servers
The server in New York can't handle the users. It makes the game unplayable. Literally. I can only play while I'm away from the city.
4 votes
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