MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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607 results found
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Touchscreen function no longer works
Since an update in December my Microsoft surface touch screen no longer works with MTG arena. This has continued even through the current update today for All will one. as a disabled gamer I have no other way to play this game Other than the tiny screen on my mobile device. Please address this thank you.
1 vote -
Didn't receive "First" indicators when opening Urabrask's Forge and Blackcleave Cliffs in packs for the first time
Bought 2 packs of ONE and I cracked Urabrask's Forge and Blackcleave Cliffs. They were not in my collection before but the cards didn't show a First indicator, implying that they were already in my collection. Logs attached.
1 vote -
Didn't receive "First" indicators when opening Urabrask's Forge and Blackcleave Cliffs in packs for the first time
Bought 2 packs of ONE and I cracked Urabrask's Forge and Blackcleave Cliffs. They were not in my collection before but the cards didn't show a "First" indicator, implying that they were already in my collection.
Logs attached.
1 vote -
MTGA API
Please enable an API to access user information by third parties, or to allow advance users to access through scripting some info (like the card collection since according to https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/44050746-broken-logs-in-2021-8-0-3855 you cannot access to that through logs).
2 votes -
All Will be One bundles not unlocking
All Will Be One preorder packs are not unlocking today as they should.
1 vote -
hand reveal bug
whenever I go to duress or something that reveals the opponents hand it does not let me choose a card or exit out of the selection screen causing me to force concede
1 vote -
[French] Visual Error Selecting Best of 3
Since a long time now, the choice "Best of 1" or "Best of 3", in french, is bugged.
I think i've seen it right just two weeks in two years, before a new update reverse bakc to an unintelligible visual
1 vote -
Downloading The Game
Going to download the game on an android device brings you to the apple play store, rather than the android play store, rendering the game unable to be downloaded.
1 vote -
...
please, stop your new bug system report, its horrible, 45 min to come here ...
Im FR, got 'connect on server' for 3 min, then can nick/pass then Black screen ...
- ive reboot and restart game
- ive redone DNS and winsock in cmd than reboot and restart game
- got delete some 'redownlable' repertories from mtga/... , restart pc, reboot and restart game, doing DL ok then same than first
try a lot for me and maybe thats a bug
ill try to reinstall, but dont think it will change something with all before
now, im launcing the game, maybe 3…
1 vote -
Unable to log in - timeout
Unable to login - timeout, logged out, flushed DNS, uninstalled and reinstalled, entered details login failed again
4 votes -
3 votes
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BUGGED SUBMIT BUG PAGE... WTH!!!!!!!!!!
WHERE????????????
do i submit a ticket???????????
see screenshot
2 votes -
login authentification failed
Login authentification failed. Can't login.
Need assistance immediately for daily missions10 votes -
7 votes
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Arena crashes every time while closing on windows
- I open Epic Games and launch MTG Arena. Play and close the game, the game crashes while closing.
- PC
- MTG Arena works correctly until I close it, the game crashes while closing and I have to use the task manager to close it.
- The game should close without crashing.
- ---
- I have found no workaround.
2 votes -
1 vote
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[ BUG ] Abilities pop-up block the screen
The planewalker sarkhan, fireblood have the ability to add 2 mana of any color to cast dragon creature spell.
The problem is that when his abilites pop-up ( the glowing card on the right telling which abilities I choose ) It block out the blue mana on the mana wheel, making it impossible to add blue mana.
I have this problem while using Iphone7.1 vote -
1 vote
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Undergrowth double counts prototype creatures on tooltip
The tooltip for cards using the Undergrowth Keyword (i.e. Mausoleum Secrets) is incorrect when prototype creatures are in graveyard. They seem to be counted twice, but when played only count once (the correct ruling).
Happens on iPadOS 16.1.1 (20B101)
Client Version: 2022.22.50.649.979269Expected: 1 prototype creature in graveyard, mausoleum secrets has a (1) on it, is cast and gets a card costing (1) or less
Current Behavior: 1 prototype creature in graveyard, mausoleum secrets has a (2) on it, is cast and gets a card costing (1) or less
2 votes -
2 votes
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