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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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607 results found

  1. Touchscreen function no longer works

    Since an update in December my Microsoft surface touch screen no longer works with MTG arena. This has continued even through the current update today for All will one. as a disabled gamer I have no other way to play this game Other than the tiny screen on my mobile device. Please address this thank you.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  2. Didn't receive "First" indicators when opening Urabrask's Forge and Blackcleave Cliffs in packs for the first time

    Bought 2 packs of ONE and I cracked Urabrask's Forge and Blackcleave Cliffs. They were not in my collection before but the cards didn't show a First indicator, implying that they were already in my collection. Logs attached.

    1 vote

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  3. Didn't receive "First" indicators when opening Urabrask's Forge and Blackcleave Cliffs in packs for the first time

    Bought 2 packs of ONE and I cracked Urabrask's Forge and Blackcleave Cliffs. They were not in my collection before but the cards didn't show a "First" indicator, implying that they were already in my collection.

    Logs attached.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  4. MTGA API

    Please enable an API to access user information by third parties, or to allow advance users to access through scripting some info (like the card collection since according to https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/44050746-broken-logs-in-2021-8-0-3855 you cannot access to that through logs).

    2 votes

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  5. All Will be One bundles not unlocking

    All Will Be One preorder packs are not unlocking today as they should.

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  6. hand reveal bug

    whenever I go to duress or something that reveals the opponents hand it does not let me choose a card or exit out of the selection screen causing me to force concede

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  7. [French] Visual Error Selecting Best of 3

    Since a long time now, the choice "Best of 1" or "Best of 3", in french, is bugged.

    I think i've seen it right just two weeks in two years, before a new update reverse bakc to an unintelligible visual

    1 vote

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  8. Downloading The Game

    Going to download the game on an android device brings you to the apple play store, rather than the android play store, rendering the game unable to be downloaded.

    1 vote

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  9. ...

    please, stop your new bug system report, its horrible, 45 min to come here ...

    Im FR, got 'connect on server' for 3 min, then can nick/pass then Black screen ...

    • ive reboot and restart game
    • ive redone DNS and winsock in cmd than reboot and restart game
    • got delete some 'redownlable' repertories from mtga/... , restart pc, reboot and restart game, doing DL ok then same than first

    try a lot for me and maybe thats a bug

    ill try to reinstall, but dont think it will change something with all before

    now, im launcing the game, maybe 3…

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  10. Unable to log in - timeout

    Unable to login - timeout, logged out, flushed DNS, uninstalled and reinstalled, entered details login failed again

    4 votes

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  11. 3 votes

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  12. BUGGED SUBMIT BUG PAGE... WTH!!!!!!!!!!

    WHERE????????????

    do i submit a ticket???????????

    see screenshot

    2 votes

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  13. login authentification failed

    Login authentification failed. Can't login.
    Need assistance immediately for daily missions

    10 votes

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  14. 7 votes

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  15. Arena crashes every time while closing on windows

    1. I open Epic Games and launch MTG Arena. Play and close the game, the game crashes while closing.
    2. PC
    3. MTG Arena works correctly until I close it, the game crashes while closing and I have to use the task manager to close it.
    4. The game should close without crashing.
    5. ---
    6. I have found no workaround.
    2 votes

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  16. sideboard

    Sideboard glitches and does not appear correctly

    1 vote

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  17. [ BUG ] Abilities pop-up block the screen

    The planewalker sarkhan, fireblood have the ability to add 2 mana of any color to cast dragon creature spell.
    The problem is that when his abilites pop-up ( the glowing card on the right telling which abilities I choose ) It block out the blue mana on the mana wheel, making it impossible to add blue mana.
    I have this problem while using Iphone7.

    1 vote

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  18. 1 vote

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  19. Undergrowth double counts prototype creatures on tooltip

    The tooltip for cards using the Undergrowth Keyword (i.e. Mausoleum Secrets) is incorrect when prototype creatures are in graveyard. They seem to be counted twice, but when played only count once (the correct ruling).

    Happens on iPadOS 16.1.1 (20B101)
    Client Version: 2022.22.50.649.979269

    Expected: 1 prototype creature in graveyard, mausoleum secrets has a (1) on it, is cast and gets a card costing (1) or less

    Current Behavior: 1 prototype creature in graveyard, mausoleum secrets has a (2) on it, is cast and gets a card costing (1) or less

    2 votes

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  20. 2 votes

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