MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1742 results found
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Game don't start
Graphical bug when starting the app, you can open the options but the interface doesn't work
1 vote -
Unresponsive
Game starts but is unresponsive on both Android and PC
2023.30.0.4683.10341233 votes -
Cannot claim the 3 alchemy packs from inbox
Claim button for the 3 WOE alchemy packs in msg in inbox is not working.
1 vote -
1 vote
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Card image covering info on format explanation
I can’t read the explanation of different arena formats on the sparky info page because there’s a card image layered over it
1 vote -
Agatha of the vile couldren
Agatha does NOT reduce the activation cost on tough cookie. Please fix bug on android
2 votes -
Commune with Nature
It happened when I played Eldraine Forest, Premier Draft 1, Harmony with Nature.
The text says to look at the top five cards of the deck, choose one creature card, and put the rest on the bottom of the library in any order.
However, when playing in Arena, when placing the remaining items at the bottom of the library, you cannot place them in the order you want, and they are returned randomly. This made it difficult to play properly.
Please refund the participation fee.
3 votes -
Interface Performance Improvements
1) The post match 'Victory/Defeat' popup needs an option to be disabled. Generally it is understood if you won or lost and the screen load hang-up takes annoying long at times.
2) There are times where the system will drop connection. I'll assumed that the opponent is AFK as their timer keeps ticking and there no 'disconnect' notification but eventually it'll disconnect or finally catch up and I'll be notified of a match loss.
3) Need some form of action tracker where can read the last few turns of actions; draws, scry, etc. These are details that should be available…
1 vote -
Griefers "disconnecting"
Any "disconnect" after turn 20-ish shouldnt be a draw. I am winning, and they either grief me or have poor signal. Why, after so long in-game, should I be punished for either reason?
1 vote -
Syr ginger sleeves consider bug
When using syr ginger sleeves they would not allow me to select and drag the card to my graveyard on android.
2 votes -
Profile Pet and Emotes not working
My profile won't display the available emotes anymore from my account. I had several customized emotes from previous sets. Only a sound is emitting when hitting the 'Emote' button. Also, during a match, we had 5 different default emotes available and now I only have 2 (Hello and Goog Game). My second bug is for my pet list. It is completly blank and I had several pets available. I am using MTG Arena on PC. I have version 2023.30.0.4683.1034123
3 votes -
Princess Bride Emotes Now!
I don’t want sleeves. I want to emote inconceivable or you killed my father, prepare to die or perhaps I am strong enough…
1 vote -
Roping solution
Get better at immediately detecting a disconnected player. For 20s of TRUE inactivity, let them read. Get better at detecting activity. For the next 10s, give them an inescapable pop-up asking them to use a timeout. If they stare at that pop-up for 10s and dont press a button, auto draw. Not a victory/defeat cuz then ppl would abuse fake accounts for wins or something. If i only have to wait 30s for a draw vs 30M on your poor servers, i will change my rating up to 4 stars and griefers will never win. Unless... you WANT to waste…
1 vote -
Login does not work
Login does not work. And the MTGA status page says all systems are operational.
1 vote -
Bug since last update at entering the game on mac m1 2021
Since last update, when I launch the game with Epic Games everything charges correctly and I enter the homepage without any problem.
When I click on play or any other tab the game starts to freeze randomly. It alternates between normal cursor and rainbow charging cursor every 1 second. Animations trigger then freeze then keep going then freeze again infinitely. I have to force quit to stop the bug.
I tried to uninstall and reinstall same problem. I restarted the mac, same problem.
Everything was fine before the update.
Impossible to start a game or do anyhting except getting on…
1 vote -
Bug Network
I Guess my rival's internet service shutdown, because the game has freezed during his last turn step, during a quick draft event.
1 vote -
Alchemy: Eldraine cards with off-color adventure do not have appropriate color in the frame.
Alchemy: Eldraine cards that have an adventure with a casting cost that has a color different from the main card do not display the appropriate color in the frame of the adventure, unlike their counterparts in WOE. The adventure frame should reflect the color of the casting cost of the adventure.
5 votes -
pack
Text does not appear on the bottom right button when opening packs.
1 vote -
Restless Bivouac frame colors reversed
Restless Bivouac has its frame colors reversed. Should be red on left, white on right. See paper card or other red-white cards.
1 vote -
Get rid of orb animation in mastery tree
The animation looks like it was made by a summer trainee, and is nothing more than a waste of time. I sincerely hate every second spent waiting for the orbs to go into place. There probably should also be an option to just spend all your mastery orbs with a single action along a suggested path.
1 vote
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