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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1679 results found

  1. trying to change companion crashes game

    Clicking on the "Companion" button in any context crashes my client. Whether I try to change it from the Profile tab or within the deck builder clicking on it consistently and immediately crashes the app direct to desktop. Client is running on Windows PC.

    2 votes

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  2. Torch the Tower

    Torch the tower will lock up the client to the point you will loose your turn when you cast. This has happen in two different matches back to back with the same result.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  3. I cannot log in to the game, continuously receive Error Code -1 and on the rare occasion I get in, the game crashes immediately

    I cannot log in to the game, continuously receive "Error Code -1", and on the rare occasion I get in, the game crashes immediately as I start a game. I have exhausted all recommended methods even so far as a DNS flush and winsock reset and still cannot access the game.

    15 votes

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  4. Incorrect card sleeve size

    31 level of mastery menu. Frame size of card sleeve is loo large.
    See screenshot in attach.
    iOS - 16.3.1
    iPhone 13 Pro Max

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  5. connection server

    Having the same issue: my internet works correctly but lately I cannot connet with the server.

    5 votes

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  6. Halo Forager softlocks UI

    When resolving Halo Forager's ability, if you press the "Back" button, all buttons disappear and you are stuck resolving the ability without being able to take any actions. This state clears when your timer runs out, but that also causes you to pass the rest of your turn.

    6 votes

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  7. No way to see flavor text on back of double faced cards

    There is no way to see the flavor text for the back of double faced cards. Hoving over the card let's you see both faces but only the flavor text of the front is ever visible.

    3 votes

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  8. Visable placeholders in the enchantment Long List of the Ents

    I'm not sure if you are aware but there is placeholder text left visible in the list of creatures when you search.

    1. Cast Long List of the Ents
    2. When prompted to select a creature type
      • In the search bar type "pla", you should see the placeholders.
    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  9. Mac Unclickable Objects - Full Screen Issue?

    With a spell on the stack I am unable to click the up/down arrows behind the stacked spell to resolve the ability. There is no minimize stack button like there sometimes is.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  10. Golden Pack Meter Stays on Screen When Leaving Store

    Sometimes when I open the store, the golden pack meter stays on the screen when I go to another page. The only way to clear this visual bug is to go back to the store and then back to another page. This only happens sometimes but not sure what triggers it.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  11. 3 sleeves and one pet all black

    Fix the bugs! Since the WOE set came out, I can't see three of my sleeves (I have no idea which ones they are, but they all appear to be black. Like the one in the photo I attached). Does anyone else have this problem?

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  12. Sorry we couldn't submit your request

    Your game as multiple bugs.
    It is so frustrating when some of them happen.
    Do you know what is even more frustrating ?
    Being told "Sorry we couldn't submit your request" when you try to do your best to report a bug.

    3 votes

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  13. Silver Dragon Pet Crash

    Silver Dragon Companion (Pet) is absent in companion list and if I click on it, the Arena program crashes. It doesn't matter if I do it on the profile as default pet or on a per deck based companions selection. Maybe a skilled scripter could remove that bug?

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  14. Ossification bug

    I was playing arena on my Google Pixel 7. And opponent had exiled one of my creatures with an ossification. I was trying to play a machine over matter to bounce the ossification and get my creature back, but it would not allow me to target ossification even though it was a valid target. It would not let me select the ossification underneath the land even though it was lit up showing it as a valid target

    2 votes

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  15. 1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  16. in the Mastery screen I saw images that doesnt show the images that should.

    Oversold cementery imagen doesn´t show.. and dragon master sleeve, and beast sleeve. Look like a nother card image (a golgari like)

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  17. wilds of eldraine mastery pass reward bug

    Wilds of Eldraine Mastery Pass Reward bug
    Level 35 shows small pic of 4x Wildwood Mentor but mouse over shows Malevolent Witchkite.
    Level 55 shows small pic of Malevolent Witchkite but mouse over shows Wildwood Mentor

    6 votes

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  18. UI regression and old bugs

    Brand new animations and display when opening a pack with Wilds of Eldraine. Its flashy and more in your face, but its just two rows. Its less intuitive to see where the uncommon and common split is. The dismiss cards button is a wash. No more accidental clicks before you're ready, but it's less convenient having the button all the way in the corner.

    The deck collection filters removed the Standard/Alchemy/Historic titles. Why? Removing functionality? Not to mention now you have to guess where standard sets end and historic begin.

    As for old bugs, ICR rewards used to very rarely…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  19. spacebar to open packs / flip rares / dismiss

    The new animation for pack opening is nice, as I do like opening packs. However, it is really inconvenient to have to click the pack, then move to the button to dismiss. This was the perfect moment to introduce spacebar to open, then to flip, then to dismiss. People clicking can be sure they won't accidentally dismiss the cards, and spacebar will allow convenient opening with one button.

    1 vote

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  20. Not properly display of "the number of cards with specific characteristics in the graveyard(s)" / 「墓地にある特定の特性を持つカードの枚数」のカード上での表示が間違っている

    The upper-left display number of Frantic Firebolt shows 4, even though its actual X value is 3.

    《荒ぶる炎の稲妻》について、実際のXの値は3であるにも関わらず、カード左上には4と表示されている。

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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