MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1742 results found
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Stuck on table ready
Stuck on table ready
2 votes -
1 vote
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Dificuldade de ler cartas
As vezes, quando o adversário nos ataca com várias criaturas, o sombreamento da instrução "escolha bloqueadores" atrapalha a leitura do poder de defesa da criatura do adversário.
A instrução não cobre o número, mas em algumas telas de celulares dificulta a visibilidade.
Acredito que deslocando a instrução alguns pixels para baixo poderia ajudar. Obrigado.
1 vote -
authentication failed
I cannot login since about Lunch time CET Sep 25th 2023
3 votes -
authentication failed : timeout
I can't log in cause of this problem i just tried to turn off my mac and to unistall the app e reistall it.
1 vote -
Enable to login server time out
Enable to login server time out
2 votes -
AIUTOOOOO
NON MI FA ENTRARE NELLA HOME, NEL CARICAMENTO MI DICE TIME OUT, SONO 1770 IN MITICA CLASSIFICATA E TRA POCHI GIORNI SCADE LA STAGIONE!!1
2 votes -
Unable to Login - Timeout
ARENA is not allowing login and presents a time out status...
11 votes -
Unable to Login -> Timeout
Since today, I am unable to Login. Neither on my phone nor on my PC.
The error message just says Timeout. After a while, "Waiting for the Server" starts spinning...
And yes, internet connection is available for both!
The PC version is actually on GeforceNow. The Phone version is on my Android Device.
11 votes -
Boite de réception
Ca fait trois jours que je reçois ce message :
"oups, pardon pour les gobelins!"
Et la récompense 2000XP et un jeton de draft.
Ce n'est pas normal.
2 votes -
Authentication failed for (username): Timeout
Getting the above error when opening the game on windows in the UK currently
12 votes -
Main screen issue
The main screen on the Apple iPhone app continues to say authentication failed and will not let me login in if I log out.
3 votes -
fail to load game
Game will not load along with fail to connect to server.
8 votes -
Stuck in timeout when trying to log-in
The game kicked me out during a draft and now it refuses to let me log back in.
Keeps returning authentication error and showing a time-out message or gets stuck in "waiting for connection" / connecting to the server.8 votes -
Lag causes fake cards to appear.
After a random lag spike during drafts, the game acted as if I had a regal bunnicorn with summoning sickness still on my board, despite the Assistant saying I only have one in the deck and the real copy having been exiled with my opponent's glass casket. (Screenshot included)
This made calculation difficult and resulted in some mistakes I wouldn't have otherwise made, making the match incredibly frustrating. This isn't the first time this has happened after a lag spike.
1 vote -
Server connection dropping frequently
Fix your server.
The server is dropping connection so frequently that it is difficult to play.
Fix your server.4 votes -
Windows 7 with SP 1 is no longer supported. Requires a Microsoft download that won't run on that OS
Windows 7 with SP 1 is no longer supported. Requires a Microsoft download that won't run on that OS. Is this intended ?
1 vote -
two colored cards have golden borders as if they are more than three colors
the newest set two colored cards have golden border instead of the usual two colored border. it appears that there are some cards from previous sets, at least two releases before that have the same issue.
1 vote -
Wrong rewards from letters
My letters refresh after 24 and I get additional rewards. I had already additional about 4 tokens draft.
2 votes -
Gift eror
Your gifts on MTG:Arena received today (and also the anniversary gifts) for the server error with player drafts two days ago keep repeating. I assume this is an error and you do not wish your users to keep on getting free draft tokens, xp and cards etc.
I am not exactly complaining but I would call this a bug.
7 votes
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