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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1679 results found

  1. Frequent Game Freezes

    iOS 16.6 connected via Wi-Fi (gigabit)
    Several times per ~1.5 hour session, game freezes in multiple contexts.

    (3x) during standard gameplay - no notable cause
    -audio and emote issues upon relaunching and rejoining
    (2x) in deck builder - upon pressing the filter button

    The stability of the iOS app is remarkably poor. The above represents an actual session and is not atypical for other sessions. Please address this for your mobile player base.

    3 votes

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  2. Bug on Sheoldred

    Playing on a Mac.

    Played sheoldred, converted to The True Scriptues. When it finished Chapter 3 it brought all creatures from graveyards onto the battlefield, but it said I had to choose one of the legendary creatures (as there was a duplicate). But I was unable to choose any creatures. It ran through 3 ropes then forfeited the game for me. I was about to win.

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  3. it just wont start

    it wont start. "waiting for server" and thats it.

    2 votes

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  4. Unable to add friends / friends unable to add me

    As the title says, I am unable to add any new friends either by their email address or their display name. Everything returns “Invalid display name or email address. Please check spelling”

    Friends attempting to add me in this way also come across same error.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  5. Cannot play games outside of recently played

    Cannot click play button in any play menu except for the Recently played tab.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  6. Black Screen on login after a crash

    In the middle of a cube draft, program crashed. Upon relaunch, greeted by a black screen that never went anywhere. Restarted game, verified my game files in steam, and then finally uninstalled and then reinstalled the game.

    Still have the black screen, won't let me log in. PC, steam

    2 votes

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  7. Bug tutorial Calubi

    On PC, When I battle Calubi for the tutorial I find cards stuck on both sides of the game screen
    During the tutorial just after playing Loxodon Calubi play a new card named WaterKnot and when it's your turn the cards start to be stucked and the game with.

    When I take a look on log I saw a Null ReferenceException on different method you use for update the battlefieldit fails each time.

    Hope it can help guys thanks for your time and good luck for issue resolution :)

    6 votes

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  8. Extra cards not shown on mobile

    When playing MTG:A on android the "extra cards for daily wins" are not shown which card I recieve. Sometimes is a bit confusing if i really receive it.

    Anyone had same troubleshooting playing on mobile?

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  9. moving sleves break Mind Spike

    My opponent used dynamic sleves and I cast mind spike to reveal 3 cards. The sleves got in the way of choosing the left most card. I was only able to select the right 2 cards. When I tried to highlight the leftmost card, the sleves got animated and I was unable to take it.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  10. Meria, scholar of antiquity

    Timer expedition issues. Having to manually activate her each time for mana makes her near impossible to play in arena without timering out. Suggest adding a feature to activate X amount of times. If possible i would like to play a private match with someone to explain what im referring to.

    1 vote

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  11. Typo on Home Screen

    The word "available" is misspelled in the ad for preordering the bundles for WOE.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  12. Stop showing me cards from my collection as a "reward" (ICR)

    Stop showing me cards, I already own as a "reward".

    This is like playing at my LGS and when I win, they take my deck, pick a random card from the deck and give it back to me as a "Reward".

    This is just really bad UX.

    I absolutly do not enjoy getting ICRs, because most of the time those are cards I already own. And I don't know if it really is a new card or just 0.01% Vault progress.

    1 vote

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  13. Fast Scrolling in Store

    When playing MTG Arena on a Mac Mini M1 with a magic trackpad, it is impossible to scroll through the in-game store as the scroll speed is super-fast and erratic. Virtual on-screen arrows would be helpful to manually click and scroll one section at a time. Alternatively, being able to use the arrow keys to scroll small sections at a time would also work.

    3 votes

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  14. 1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  15. Add a "Confirm" prompt for Draft Token use - or any Draft Buy-in

    Today I decided run a couple of matches of Alchemy Play on my iPhone so I opened the app and had a match. When the match was ending I was tapping the screen with my right thumb, in mid-lower right side area, waiting for the "Defeat" match screen to go away. While this was happening, I was talking to someone in the room with me, and I looked away from the screen for maybe 2-3 seconds as I was doing this.

    While I wasn't looking a the screen, I had unknowingly tapped on the "Premiere Draft Throne of Eldraine" banner…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  16. bug with cards displaying in the tutorial

    I encountered a bug during the Blue portion of the tutorial, where after the opponent uses Waterknot, it doesn't display the full animation properly (the chain doesn't appear overtop of the creature), and then it stops showing cards playing properly.
    While the game seems to continue fine, any time I played a card it didn't go down onto the field, the image remained on the side of the screen, blocking my view. New cards stopped being visible or interactable on the field, instead piling on top of each other on the right hand side of the screen, where they pop…

    3 votes

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  17. collecion

    I'm not able to access my collection. The server seems off

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  18. Seeker of the Likeness

    I attacked with Likeness of the Seeker and was blocked by my opponent. The trigger to untap lands went on the stack, and even though I had an activated ability to use in my hand, the trigger resolved without giving priority. Very frustrating.

    2 votes

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  19. Server Issues or Software Issues?

    I keep getting dropped from games. Sometimes I have noticed that when I get back on to games it seems my opponents also immediately time out so maybe it isn't my terrible internet. I have several logs saved. Everyone has been great to me when I have reached out in the past. I have too many log files. Maybe it's the software I'm using to stream and record video? I've just been using twitch studio. And discord.

    2 votes

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  20. Can't go into play mode anymore after update

    After the update the client works fine, but when I click the "Play" button the framerate drops immensely making quitting the only option, I can post a screen.
    Actually it's working, if you wait long enough animation go further.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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