MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1733 results found
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Halo Forager softlocks UI
When resolving Halo Forager's ability, if you press the "Back" button, all buttons disappear and you are stuck resolving the ability without being able to take any actions. This state clears when your timer runs out, but that also causes you to pass the rest of your turn.
6 votes -
No way to see flavor text on back of double faced cards
There is no way to see the flavor text for the back of double faced cards. Hoving over the card let's you see both faces but only the flavor text of the front is ever visible.
3 votes -
Visable placeholders in the enchantment Long List of the Ents
I'm not sure if you are aware but there is placeholder text left visible in the list of creatures when you search.
- Cast Long List of the Ents
- When prompted to select a creature type
- In the search bar type "pla", you should see the placeholders.
1 vote -
Mac Unclickable Objects - Full Screen Issue?
With a spell on the stack I am unable to click the up/down arrows behind the stacked spell to resolve the ability. There is no minimize stack button like there sometimes is.
1 vote -
Golden Pack Meter Stays on Screen When Leaving Store
Sometimes when I open the store, the golden pack meter stays on the screen when I go to another page. The only way to clear this visual bug is to go back to the store and then back to another page. This only happens sometimes but not sure what triggers it.
1 vote -
3 sleeves and one pet all black
Fix the bugs! Since the WOE set came out, I can't see three of my sleeves (I have no idea which ones they are, but they all appear to be black. Like the one in the photo I attached). Does anyone else have this problem?
1 vote -
Sorry we couldn't submit your request
Your game as multiple bugs.
It is so frustrating when some of them happen.
Do you know what is even more frustrating ?
Being told "Sorry we couldn't submit your request" when you try to do your best to report a bug.3 votes -
Silver Dragon Pet Crash
Silver Dragon Companion (Pet) is absent in companion list and if I click on it, the Arena program crashes. It doesn't matter if I do it on the profile as default pet or on a per deck based companions selection. Maybe a skilled scripter could remove that bug?
1 vote -
Ossification bug
I was playing arena on my Google Pixel 7. And opponent had exiled one of my creatures with an ossification. I was trying to play a machine over matter to bounce the ossification and get my creature back, but it would not allow me to target ossification even though it was a valid target. It would not let me select the ossification underneath the land even though it was lit up showing it as a valid target
2 votes -
Display bug of buttons when the pack is opened after updating the application
Display bug of buttons when the pack is opened after updating the application.
1 vote -
in the Mastery screen I saw images that doesnt show the images that should.
Oversold cementery imagen doesn´t show.. and dragon master sleeve, and beast sleeve. Look like a nother card image (a golgari like)
1 vote -
wilds of eldraine mastery pass reward bug
Wilds of Eldraine Mastery Pass Reward bug
Level 35 shows small pic of 4x Wildwood Mentor but mouse over shows Malevolent Witchkite.
Level 55 shows small pic of Malevolent Witchkite but mouse over shows Wildwood Mentor6 votes -
UI regression and old bugs
Brand new animations and display when opening a pack with Wilds of Eldraine. Its flashy and more in your face, but its just two rows. Its less intuitive to see where the uncommon and common split is. The dismiss cards button is a wash. No more accidental clicks before you're ready, but it's less convenient having the button all the way in the corner.
The deck collection filters removed the Standard/Alchemy/Historic titles. Why? Removing functionality? Not to mention now you have to guess where standard sets end and historic begin.
As for old bugs, ICR rewards used to very rarely…
1 vote -
spacebar to open packs / flip rares / dismiss
The new animation for pack opening is nice, as I do like opening packs. However, it is really inconvenient to have to click the pack, then move to the button to dismiss. This was the perfect moment to introduce spacebar to open, then to flip, then to dismiss. People clicking can be sure they won't accidentally dismiss the cards, and spacebar will allow convenient opening with one button.
1 vote -
Not properly display of "the number of cards with specific characteristics in the graveyard(s)" / 「墓地にある特定の特性を持つカードの枚数」のカード上での表示が間違っている
The upper-left display number of Frantic Firebolt shows 4, even though its actual X value is 3.
《荒ぶる炎の稲妻》について、実際のXの値は3であるにも関わらず、カード左上には4と表示されている。
1 vote -
[BUG] Mastery Pass item 35 and 55 have inconsistant icons/ hover cards. they are swapped
The icons vs the hover card animations are swapped on mastery pass 35 and 55, not sure which it is actually supposed to be but, either the icon or hover card should be swapped
2 votes -
BUG: Unknown Error on golden pack opening & lost a pack?
9/5/2023
Hi,
I was opening golden packs. I started with 5 golden packs total and the first opened fine. However, on attempting to open the second pack rather than an animated opening of pack+display of opened cards, a popup error was displayed with no details (just 'Error'). As there was not much that I could do, I just clicked to continue. At this time I noticed my home screen had updated (tho that may have nothing to do with the error). I then went back to packs intending to open more. Opened one more golden pack just fine and then…
2 votes -
Server Related Task Progression Bug
I cancelled to go for a match just the second it matched, after that i played several games but for some reason task progressions have stopped, all 3 of them stayed at where they were before that bugged cancellation(24/15/15), although the daily/weekly win progressions are working. I changed decks, match types or even restarted the app. It didn't matter. Your servers and bug report system are so outdated, most bugs probably won't be ever reported this way.
2 votes -
dailies are broken
I've completed 4 matches (each went 2-1) with either a mono-black or a UBW deck, and neither recorded any progress towards the dailies being fulfilled. This occurred on Tuesday the 5th. Now my three dailies are all at risk of being rolled without registering being completed.
2 votes -
404 clicking on "Wilds of Eldraine previews!" link
When clicking on the button, it leads to a 404 page.
Switzerland; Samsung A71; Android 13Gl in fixing, and thanks for the amasing content !
Regards,
J1GsAw1 vote
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