MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1743 results found
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Missing Cursor after the last update
Missing Cursor after the last update - I re-installed the game but don't get my cursor back - I see only the hover animation
1 vote -
AI doesn't take disguise costs into account.
When a creature is disguised, and it requires certain mana, and even if you have zero cards in hand, it doesn't take required costs of disguise into account. So say you need two white mana, and you have 3 black and 2 white mana, it will usually use 2 black and one white, so you can't use disguise. This has lost me several matches and should be treated as a changed cost, where you usually decide on the mana afterwards.
2 votes -
1 vote
-
Background Image not fullscreen
- Give us the steps to reproduce the bug Load into Magic application.
- Note which platform you’re using (PC, Steam, Mac, Android, or iOS) Android 14
- Enter the actual results you’re experiencing Background loading splash art image is not full-screen.
- Enter the expected results of the feature Background loading splash art is full-screen.
- Add any relevant screenshots/videos See attached
- If you found a workaround, please add workaround steps. Not my job to find a workaround.
1 vote -
Survey
Give us the steps to reproduce the bugOpen Magic app, click/tap inbox, select and click mail regarding survey
Note which platform you’re using (PC, Steam, Mac, Android, or iOS)Android 14
Enter the actual results you’re experiencingSurvey page loads and says survey was already completed when it wasn't.
Enter the expected results of the featureSurvey page loads, displaying the survey for the player to complete.
Add any relevant screenshots/videosSee attached
If you found a workaround, please add workaround steps.Not my job.
1 vote -
OPTION Menu Bug #3
Give us the steps to reproduce the bugPlay a game.
Note which platform you’re using (PC, Steam, Mac, Android, or iOS)Android 14
Enter the actual results you’re experiencingOption/Settings Menu does not show text on the options.
Enter the expected results of the featureText is completely visible to the user/player, and is White.
Add any relevant screenshots/videos(See attached) only screenshot does not include Settings menus.
If you found a workaround, please add workaround steps.Not my job to find a workaround. Please prevent cheating and hacking. It ruins gameplay for players entirely, and players shouldn't suffer…
1 vote -
AI doesn't take disguise costs into account.
When a creature is disguised, and it requires certain mana, and even if you have zero cards in hand, it doesn't take required costs of disguise into account. So say you need two white mana, and you have 3 black and 2 white mana, it will usually use 2 black and one white, so you can't use disguise. This has lost me several matches and should be treated as a changed cost, where you usually decide on the mana afterwards.
2 votes -
no response
After recent update, the response of UI interface is very strange. After the mainpage has been load, everything seems OK. However, once the play button is pressed, the program becomes very slow and nothing could be done because there is no response from UI interface.
1 vote -
Laelia Exploit
No idea, but Laelia is 105/105 on turn 6 and there's nowhere near enough cards in exile or GY to make it make sense.
1 vote -
Locks up on Checking for active matches
This is not the first time it has happened to me but it is the longest time I have had this issue. I am unable to get past that screen on my PC. My mobile devices works fine. I am also able to access this on my wife's computer, but even after uninstalling and reinstalling this program, I am no closer to playing the game.
1 vote -
OPTION MENU BUG REPORT #2
- Give us the steps to reproduce the bug Play Traditional Ranked Explorer Best of 3.
- Note which platform you’re using (PC, Steam, Mac, Android, or iOS) Android
- Enter the actual results you’re experiencing Option Menu has no visible text.
- Enter the expected results of the feature Option Menu Text is no removed, and is visible.
- Add any relevant screenshots/videos See attached
- If you found a workaround, please add workaround steps. Not my job.
1 vote -
App won't open when trying to log in keeps timing out
Can't log in says timed out
1 vote -
game will not update
When trying to update the launcher freezes part way through and wont allow me to update. i have been trying for 2 days and have even done a fresh install
2 votes -
cannot login after update
I have not been able to play since the last update.. it says "cannot connect to server".
2 votes -
Mouse pointer missing on PC in 2024.35.10.5372.1057087
Mouse pointer is missing since 2024.35.10.5372.1057087 update. Cards, links, buttoin highlight when mouse is moved over them but there is no pointer on screen
17 votes -
Amonkhet battleground bug
Sand on Amonkhet battleground make an annoying hazy effect
2 votes -
Full art cards on the stack
There's a graphical bug on cards that have full art when they resolve on the stuck: Text and art aren't legible.
1 vote -
Companion - Peaceful Pup doesn't work
There's a graphical bug with this pet: grass overlaid it.
3 votes -
peaceful pup is hiding in the bushes
When I use the peaceful pup in Companions and get to the battlefield screen, the peaceful pup is hidden in the bushes and won't come out. This is cute, but it's even cuter when it's visible.
Thank you in advance for your help.3 votes -
Iphone App Issues
Two things:
1. Pressing the Settings button in the Store tab of the Main Menu freezes the game and does not load settings.- The Clue event 'Murder at Karlov Manor' mentions a place to input a code in the shop but there is no place to put a code in the shop.
1 vote
- Don't see your idea?