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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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869 results found

  1. Retry connection

    The app try to load, but after a moment I have the screen on attached picture. If you retry, it just repeat the same loading and failure page. No pb detected neither on my account nor on my wifi connection.

    1 vote

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  2. 1 vote

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  3. Can’t read cards

    Can’t read card titles, life total, or anything but the text on the card. It’s just that. Everything else is greyed out. Makes the game practically unplayable.

    1 vote

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  4. Ecran Noir aprés le lancement du jeu

    Bonjour,

    Lorsque je démarre le jeu il m'indique qu'il est en attente du serveur puis après un écran noir arrive et il m'est impossible de voire l'interface .Ensuite le jeu me dit qu'il ne répond pas. impossible de joué par conséquence.

    1 vote

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  5. 1 vote

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  6. Press Play button multiple times

    1) Press the Play button (the last press before queueing into a game) multiple times.
    2) Get 1 or more error messages
    BONUS) one time a got an error and then a black screen (not sure if the black screen is related)

    1 vote

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  7. Can't log in on https://mtgarena-support.wizards.com/ with FIrefox

    Can't log in on https://mtgarena-support.wizards.com/ with FIrefox.

    Should be easy to reproduce:
    1. Go to https://mtgarena-support.wizards.com/
    2. Click "Sign in"
    3. Nothing happens except for a few errors in the browser console.

    1 vote

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  8. Bug

    Al ganar una partida de estándar, me saca del juego, sin poder reclamar las recompensas

    1 vote

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  9. Sugerencia de producto

    Al ganar una partida de estándar, me saca del juego, antes de reclamar las recompensas

    1 vote

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  10. Death and Power Achievement display broken

    The display/count of the Death and Power Achievement is broken. I was at about 200/250 last I looked, and now it says 0/250 (but it also says "Getting there!", which sounds more like it). I have a Zombie tribal deck that I've played several times to try to advance this achievement, so I definitely know that my count should be well above 0.

    1 vote

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  11. Locked out of Ranked and some play modes

    I was playing a Ranked match, I unlocked Quick Draft at the end of the match. Now I can only access 3 modes: Jump In, Jump In Final Fantasy, Quick Draft Final Fantasy. My dailies and weeklies work fine. The Quick Draft quest is bugged (already upvoted that idea). So either I have an issue with my account and I'm locked out of Ranked and some other modes that I had already unlocked or I need to complete the Quick Draft quest (which is bugged) to gain access to my other modes again (including RANKED). Contacting support sent me here,…

    1 vote

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  12. Cropping bug on 2560x1600 (16:10) resolution on Windows

    I'm recently using a 2560x1600 (16:10) resolution on Windows and the borders of the screen are cropped. Some examples: when I right click on a card on game, I see only part of it, the left part is cropped (shown in a png). In "Recently Played", the first option appears incomplete (left part cropped). In the Quick Draft main screen, the "Resign"button appears cropped as well. If I change the resolution to any 16:9 like 2560x1440, the borders are not cropped any more, but I see a top and bottom black thick borders (shown in the other png). The problem…

    1 vote

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  13. No hand scroll glitch

    Fix the bug where you can not scroll your hand to select card when you are forced to pick half your deck leaving you unable to play highlighted cards that are valid counters. It’s an annoying glitch that is being abused to much. FIX IT!!!

    1 vote

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  14. 1 vote

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  15. Gatherer and Companion do not search correctly

    The Companion App and the Gatherer web search are not working correctly. When I enter rules text it says I have 0 results for any criteria. The search “counter spell” says zero results. Please bring back the old gatherer search criteria to search by words using the Boolean operators “and”, “or” and “not.”

    1 vote

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  16. MTGA Always Crashes Just After Startup (Windows)

    MTGA Version: 2025.49.50.9127.1160287

    The log is from just before a crash but shows the hardware/software configuration.

    I have done a clean uninstall/reinstall of MTGA. Graphics drivers are up to date.

    I suspect a graphics issue because I was able to get farther into the game after turning all graphics options to the lowest setting, but it still crashes within a few seconds of loading, regardless of any user interaction.

    Thanks in advance,

    1 vote

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  17. 1 vote

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  18. Last time, each update, is corrupted

    Each time, we getting an update, so is the same. Crashed or Freezing the screen. Every time is occurring. By new set or alchemy, is saugage.

    Please, fixed basically.

    1 vote

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  19. Arena Numbers and text Not displaying correctly

    As of the recent arena update, a lot of numbers are displaying as black boxes in all screens on my android phone. Card text is also rendered unreadable, screenshots attatched. I assumed that the problem was with the main screen and tried to play a game (i know what all the cards do by image anyway), which was obviously very hard when none of my information was trackable. I have already reinstalled arena on android after this update because Im going to repair files now and see if this persists but i guess I'd like a refund for this event…

    1 vote

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  20. allegience

    Ravnica Allegiance is misspelled in client. It is spelled "allegience."

    1 vote

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