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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


1679 results found

  1. Bugged Bar

    This happens after sideboarding on IPhone App. The upper bar is completely bugged and becomes white.

    1 vote

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  2. Stuck on "Checking for active matches"

    Start game from STEAM client.

    Get to loading screen.

    Stuck on "Checking for active matches" initialisation screen.

    Tried restarting ARENA client. Tried restarting STEAM. Tried retstarting PC. Tried reinstalling ARENA

    Same issue.

    This is after latest update - 2024.33.72.5104 (5104.1050859)

    1 vote

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  3. Sandstorm background after 2024-01-25 update

    Graphical issues after update. Graphics set to Ultra quality, but other settings have the same issue. The background effect is so intense that it hides cards (more on the upper right).

    1 vote

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  4. whisp

    the whisp pops up to tell me about ranked everytime i check my rank

    1 vote

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  5. 1 vote

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    2 comments  ·  User Interface  ·  Admin →
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  6. 1 vote

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  7. Graphical glitches android pixel 6

    Grapical bugs on top banner and when in side board you can't look back at play area just shows as black.

    1 vote

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  8. Touchpad scrolling not working

    Can't scroll any of the menus in the game using a windows laptop touchpad. Forced to use an external mouse to play the game.

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  9. Arena stuck on black screen after login

    I logged into arena on android and the spinner started and then it froze. I waited and the screen went black and hasn't changed. I've closed and reopened the app which led to the screen starting and then staying black. I've Uninstaller, reinstalled, cleared cache, force stopped, nothing has worked.

    1 vote

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  10. Aoji Maiko Swamp Lands Bug

    In game the Aoji Maiko Swamplands do not show their mana symbols on the card art in game. They show them in the deck builder screen. I reinstalled and also tried on a different PC and they still were not showing so its definitely a bug. Attached is a screenshot. Thanks.

    1 vote

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  11. デイリークエストなどの更新のバグ

    更新のタイミングで、
    アプリケーションをそのままにしておくと
    更新がされたように見えない。

    アプリケーションを再起動したら、
    表示がきちんとされた。

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  12. Missing Retro Artifacts Alt arts and Issues with Parallax art selection

    On top of several Retro Artifacts retro alt arts seemingly missing as I bought no bundle and played the events, there are issues with some cards' parallax arts not being able to be selected until you add a card and then click apply styles button. (This later bug seems mostly frequent on cards that have too many versions such as Healer's Hawk, Fanatical Firebrand.)

    1 vote

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  13. Visual bug causing stutters

    Using PC

    when attaching or being attacked with creatures s "translucent snow plow" will appear on a creature this sometimes makes blocking stutter.

    Also it appears that my opps gix sleeves are missing an animation texture because when they are highlighted they are replaced with geomentry however static texture remains functional.

    I was highlighting the sleeves when my opp played a creature and the etb trigger seemed to also be taken over by the same geometry. could be day/night animation?

    The correct animation should play without being replaced with geometry or causing stutters.

    1 vote

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  14. land/mana symbols not displayed

    as seen in the picture, the land/mana symbols of the full art card are not properly displayed on said cards, ive only purchased the swamp,plains and forrest cards of this particular set,they dont seem to be working, there are just blank spots displayed where the symbols should be...:/

    1 vote

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  15. 1 vote

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  16. Attack button

    Attack button too close from no attack button. A little too quick and your game is gone. It lost me some games in draft, which is frustrating since its a gems event. Don't you think it would be better if the attack button was on the right and the no-attack button was on the left ? I'm sure that it would spare players (very) frustrating missclick.

    1 vote

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  17. Can't Clik on the window

    Open the game via Epic Launcher or shortcut. Cant interact by clickin anything on the screen.
    But if i put the game con fullscreen, i can play normaly.

    1 vote

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  18. bug report

    you can't even accept a new report on edge apparently if i attach anything

    1 vote

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  19. Mouse stops working while in the program

    While I am in game my mouse periodically but repeatedly freezes and I can't move it. I can use the space bar still but not my mouse in particular. I tried in other programs and outside of arena but never freezes. Only during games. Is anyone else having this problem?

    1 vote

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  20. WTAF

    So, first off Spark is still broken. Second, when I attacked with the big dino boss, the look at as many cards as you did damage and put dinos on the battlefield did not kick, for no apparent reason. And then, my commander, who has vigalince, was tapped. WTAF?

    1 vote

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